411 results found
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Confusing Sender Pre-Fill Setup
Hey there, I am confused at how to add the sender pre-fill area. For some reason while editing the template, when I switch to sender pre-fill, it switches all the boxes I just put as participant 1?
Really weird. Hellosign makes much more sense.
2 votes -
Not good product or support
Your online support is not good. It will not let me contact anyone. It keeps going back to my old support conversation. I have been on hold on the phone for over ten minutes as well. I think I may want to go back to DocuSign. I thought Adobe was a big company.
5 votes -
Typing RETURN creates unwanted "/n" characters in message field
When I type a "Return" into the message field this causes the characters "/n" to appear in the message (Windows 10 PC). Can you please stop that? I would like to have the ability to present a message properly spaced without extra characters (I don't want) appearing.
2 votes -
Can't sign a file that is already in Document Cloud.
There is a file ready fo me to sign in the documentcloud. It is in the Home tab. When I select it and click "Fill & Sign" I am asked to upload a file. I don't want to upload a document, because it is already there and I selected it to be able to sign it but the system appears to have forgotten all that.
This is a bug, right ? It makes no sense to me otherwise.2 votes -
url or code for web form
Please update your tutorial for web forms. The new sign interface is not user friendly. The old version was easy to get code or a url for a website. Can't find it anywhere now and your tutorial shows the old interface
1 vote -
Awful change to adobe sign interface -- where is create a web form gone???
New adobe sign interface is awful!!!!! How do I know create a web form? Was so easy on the old sign. Even the tutorial on your own website for this shows the old interface. Its very very frustrating!!!!
1 vote -
Death by a Thousand Paper Cuts.
Let me first say that I LOVE Adobe products. I have used Photoshop, Illustrator, After Effects, Premiere Pro, and even Flash back in the day.
My experience with something as seemingly simple as Adobe Sign... has been horrific so far. I'm an entrepreneur, and all I wanted to do yesterday was send a test document to sign so I could see how it worked, and then send a contract to one of my first clients.
It's now day two, and I still can't get it to work. One, the service is buried, so it took me a while to figure…
1 vote -
Adobe sign is not loading
Adobe Sign is not working. I can't request signatures. I keeps on loading forever.
1 vote -
'Re-Send' feature
A 're-send' function would be fantastic. We get a lot of requests to re-send documents, having to go through the whole process again for the same documents/recipients can begin to take up a lot of time.
1 vote -
Non funziona
Non riesco a compilare e firmare il contratto, mi si apre una pagina bianca con una rotella che gira all'infinito e la scritta "caricamento adobe sign in corso". Peccato però che dopo ore non abbia ancora caricato nulla.
1 vote -
Bad
Very Bad app it take longer time to load and at time to open every time have to sign in.
1 vote -
ability to do additional invoices without going back to main page
When using the send for signature feature it would be handy to be able to send the next invoice without having to select document cloud and then send for signature again.
1 vote -
10 Mb per document is not enough
I am getting very poor results from signing contracts and am preparing to abandon adobe pro dc altogether to find a program that allows me to send more than a 10 mb document. Please advise if you can fix this.
1 vote -
New features
The Acrobat DC app is missing a few key elements that the web version has. The ability to remind customers at specific times and the option to hide agreements.
It would also be nice if we have an option for both web and app to organize agreements by folders you created. I use this app to have my clients sign tickets that I do and if I could sort out by folders it would make it a lot more easier to navigate.
Also, reminders do not show up in activity and I think that needs to be added as well.…
1 vote -
Won't stay logged in
It's really nice to see all the pretty pictures when I log in, thanks so much, it really helps the functionality of your product. If you aren't too busy with fascinating art, could you look into the reason why the "stay logged in" feature doesn't work on my Windows 10 Pro PC? It would also be convenient if when I sort the pile of forms, they remain in the sorted order, rather than me having to re-sort them every single time I log in.
1 vote -
Great Customer Experience
Thank you Sumit for helping me solve my issue with my Adobe Pro DC account. Your support was impressive and timely
2 votes -
New Adoobe Sign UI is awful - sending templates is so much harder to do than it should be
It needs to be easier to send a template document for signature. It used to be very quick and simple. Now you have to go to documents>templates>[click a template]>use template OR documents>all agreements>[status changed to library document]>Search specific fields>[find the template>send.
This just isn't suitable.
It is nonsensical to not be able to select a template when you click any of the 'Request Signatures' or 'Fill & sign' options throughout the site.Very frustrated at how bad this UI and user journey is.
2 votes -
New Adobe Sign is abysmal - go back to old version
Every time you make a change to Adobe Sign it becomes less and less user friendly.
It is now practically unusable and we will be looking to move to a different provider at the end of our contract unless it is rectified to be user friendly. We have been with you for years, but this is just impossible to work with.
Just go back to the original format, it was easy, convenient, quick and simple to use. All you have done is make it worse with every update.
Or give people the option to use the classic mode, as default.…4 votes -
Design change
The new changes to the desktop and location of all functions is horrible. You keep changing thing in the name of improvements. But what you customers can function or use your product because of you changes I believe your going the wrong direction!!
Frustrated in Adobe Sign
2 votes -
YOU GUYS SUCK!
Your devops team sucks. Your customer service sucks. And the new "user experiences" that you guys keep trying to roll out -- they all suck too.
2 votes
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