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Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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  3. Why the feature is needed

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  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

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Acrobat Web

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749 results found

  1. Adobe Acrobat Pro server problems!

    I pay a monthly $14.99 to use Adobe Acrobat Pro subscription. I use the sign document feature daily with our Service Ticket agreements for my clients. However, the last few weeks I cannot get any work done in a timely manner. Adobe Acrobat Pro locks up while logging in, opening documents, sending templates to clients for signing, editing templates, etc., etc. It has become a minute by minute nightmare. I thought it might be my wifi or computer but no matter which computer I use, iPad, iPhone, wifi, etc. Adobe Acrobat Pro is problematic. I am ready to through it…

    4 votes

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    1 comment  ·  Send for Signature  ·  Admin →
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  2. Otimização de visualização

    Deixar a plataforma web do Adobe Acrobat Reader mais otimizada.

    1 vote

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    0 comments  ·  View PDF files  ·  Admin →
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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Lucas Gabriel,

    Thank you for contacting us. To assist you better, Can you please help to share the exact issue that you are facing ?

    Regards,

    Acrobat Web Team

  3. problem

    mein Adobe funktioniert nicth mehr bitte dringend um kontaktaufnahne!!

    1 vote

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    0 comments  ·  Commenting  ·  Admin →
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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Cristoph Schlor,
    Thank you for contacting us. To assist you better, Can you please apprise with below information ?

    • Exact description of issue that you are facing ?
    • Screenshot of the issue being faced

    Thanks,
    Harshpreet

  4. I PDF condivisi non vengono visualizzati

    Il link al documento condiviso non apre alcun file

    1 vote

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    0 comments  ·  Commenting  ·  Admin →
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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Arianna,
    Thank you for contacting us. Can you please provide us with the following information to assist you better.

    1. Is this happening for all files or any specific file?
    2. Is it possible to share a file for which you are facing this issue?

    Thanks,
    Harshpreet

  5. Missing filled text boxes

    The online editor is not working. When I download filled PDF. I can see only two of my filled text boxes. Others are just missing..

    2 votes

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    Need Info  ·  2 comments  ·  Fill & Sign  ·  Admin →
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  6. Nope

    Moving and resizing images is so tedious! I am using this as a free trial and there is no way I would pay for this software.

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Emily,

    Thank you for contacting us. Can you please apprise us with the following information to assist you better. 

    1) Is it happening for all files or with any specific document only?

    2) Could you please share the workflow and file on which you faced the saving issue

    Hoping to hear from you soon.

    Regards,

    Harshpreet

  7. MAY I KNOW WHY ADOBE E-SIGNATURE IS NOT SENDING THE SIGNATURE REQUEST TO EMAIL GIVEN? I'VE TRIED DO MANY TIMES. THIS IS REALLY MAKE ME UPSET

    MAY I KNOW WHY ADOBE E-SIGNATURE IS NOT SENDING THE SIGNATURE REQUEST TO EMAIL GIVEN? I'VE TRIED DO MANY TIMES. THIS IS REALLY MAKE ME UPSET AS I'M UNABLE TO RECEIVE E-SIGN APPROVAL AND IT CAUSE DELAY IN MY WORK AS TO DO IT MANUALLY. I'VE NEVER EXPERIENCED THIS ISSUE BEFORE. PLEASE HELP TO SOLVE THIS A.S.A.P!

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Need Info  ·  AdminWanda (Admin, Adobe) responded

    Hi Tarmizi,

    Could you please let us know which recipient did not receive the email so we can investigate?

    Thanks,

    Adobe Sign Team

  8. App For IPhone SUCKS!

    I don’t know how you could possibly make the App for my IPhone any more complicated.

    Great job 👎

    2 votes

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    Need Info  ·  2 comments  ·  Fill & Sign  ·  Admin →
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  9. Text/Numbers Altered

    Had a recent issue occur multiple times with a document sent for review and signature. The text/numbers change on the signer's end. Only way to catch this is to download the document and reopen it. Anyone else have this issue?

    2 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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  10. This product needs work.

    Rarely do I use your E-signature feature that it isn't frustrating. My client gave me an incorrect email address. Today, he contacted me and corrected it, so I added a recipient. IT HASN'T RESENT and there isn't an option to "RESEND".

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Need Info  ·  AdminWanda (Admin, Adobe) responded

    Hi Brent,

    Could you please let us know the name of the agreement that you encountered this problem so we can investigate? We checked your recent transactions in November and it seems all have been signed except one that has recipient email bounced.

    Thanks,

    Adobe Sign Team

  11. Text is white

    My text is literally showing up as white this is not convenient at all! Please fix this

    1 vote

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    0 comments  ·  Commenting  ·  Admin →
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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Samira, 

    Thank you for contacting us. To assist you better, Can you please apprise with below information ?

    • Exact description of issue that you are facing ?
    • Is it happening for all files or specific files?
    • Screenshot of the issue being faced 

    Thanks,

    Harshpreet


  12. Adobe speed lagging.

    Adobe DC documents are moving very slowly where it freeze up frequently. Is there a known internal issue with Adobe as our organization has not been able to resolve.

    1 vote

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    0 comments  ·  View PDF files  ·  Admin →
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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Tiffany, 

    Thank you for contacting us. To assist you better, Can you please apprise us with below information ?

    1. Is this happening for all files or any specific file?
    2. Is it possible to share a file for which you are facing this issue?

    Thanks,
    Harshpreet

  13. Literally nothing works and I can't even sign in

    I just bought Adobe and literally no aspect of what I have bought so far has worked. Complete waste of money... its literally the only way to do anything with pdfs so its impossible to not have it. But it is literally useless because it doesn't work anyways.

    2 votes

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    0 comments  ·  View PDF files  ·  Admin →
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  14. not helpful at all, a waste of my time

    I only show one activated device, yet Adobe tells me that I have too many activated devices? How do I fix this?

    1 vote

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    0 comments  ·  Subscription  ·  Admin →
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  15. Emerald card

    I what my money

    1 vote

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    0 comments  ·  Send for Signature  ·  Admin →
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    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Orville,


    Thanks for reaching out and apology for any inconvenience caused. Please let us know if you have any concerns using the application.


    Regards,

    Acrobat web team

  16. Fail

    On-line version of Acrobat does not have the function I require (redaction).

    Desktop version of Acrobat does not install (and takes forever to not install because of requiring prior installation of Creative Cloud app).

    Fail.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  17. I'm wondering if I did this right

    Idk

    1 vote

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    0 comments  ·  Reviews  ·  Admin →
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    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Isaac, 

    Thank you for contacting us! We would be happy to help.

    Would you be able to elaborate on what it is you are trying to do?

    Regards,

    Acrobat web team

  18. Adobe Acrobat Crashers with Fill & Sign, Online only Uses Black Color Only

    Give option for different colors on Fill & Sign on Adobe Acrobat Online, all documents only showing in black and white

    4 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Need Info  ·  AdminWanda (Admin, Adobe) responded

    Hi Julie,

    Are you requesting different colors for data you're filling in the form fields? When you said "all documents only showing in black and white" do you mean the entire document is in black and white or just the form fields? Documents with different text colors should be rendered with the colors on Fill & Sign. Please provide a screenshot (and a test document if possible), if documents with text in colors are not displayed correctly.

    Thanks,

    Adobe Sign Team

  19. PDF to Image quality terrible

    PDF to image export quality is horrendous, even on Max. This is the case on the cloud or within Acrobat DC itself on Windows 10.
    Using an online tool like smallpdf has extremely better export quality for images, and thats free! Please fix this.

    2 votes

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    0 comments  ·  Export PDF  ·  Admin →
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    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi,


    Thanks for reaching out and apology for inconvenience caused. In order to look into this further, can you send the file and settings that you using while converting to jpg?


    Regards,

    Shweta

  20. Bad product, demands personal info

    Impossible to reorder pages successfully, at least on Firefox. Ridiculous to require a login at the last moment. I regret giving you my email address.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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    Need Info  ·  AdminAditya Gautam (Acrobat Web Team, Adobe) responded

    Hi Kai-yang,

    We are sorry to see you are having issues with Organize PDF feature. Can you please tell us a little bit more about the issue you faced while trying to re-order pages? 

    This will help us debug the issue on our end.


    Regards,

    Acrobat Web Team

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