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Acrobat Web

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750 results found

  1. I have tried so many times, the SaaS version cannot send E-Sign to Hotmail.
    1:50 PM
    Adobe Customer Care Virtual Assistant
    Hi. I am the Adobe Customer Care Virtual Assistant. Tell me what you need help with. I'll do my best to understand and find the right person to assist you.
    Adobe Customer Care Virtual Assistant
    You need help using Sign or troubleshooting an issue. Is that right?
    Yes
    No
    Yes
    Adobe Customer Care Virtual Assistant
    I want to make sure I understand clearly. Which of these categories best describes your issue?
    How to sign email outlook
    Send for Signature…

    1 vote

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    Hi Lilian,

    Are you still facing the issue with sending e-Sign to hotmail? Could you please provide the date and name of document sent so we can investigate?

    Thanks,

    Adobe Sign Team

  2. text adding function is useless, does not work, part of text just dissapears.

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  3. Cross signature across photo not working properly. signature hide behind the photo.

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  4. How can I remove a name from this photo

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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    Hi Chamarice,
    Thanks, you for reaching out to us.
    Could you please help us to understand the workflow and issue you are facing while using the product.

    Regards,

    Harshpreet

  5. The "select" button keeps creating text boxes, and doesn't actually let me select anything.

    1 vote

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    0 comments  ·  Commenting  ·  Admin →
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    Hi Maximillian,
    Thank you for contacting us. Can you please provide us with the following information to assist you better.

    1. Is this happening for all files or any specific file?
    2. Is it possible to share a file for which you are facing this issue?

    Thanks,
    Harshpreet

  6. Not helpful

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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    Hi Ritesh,
    Thanks, you for reaching out to us.
    Could you please help us to understand the workflow and issue you are facing while using the product.

    Regards,

    Harshpreet

  7. Most useless online editor.

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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    Hi Blagoj,
    Thanks, you for reaching out to us.
    Could you please help us to understand the workflow and issue you are facing while using the product.

    Regards,

    Harshpreet

  8. it has been extremely slow, I cant use it on my phone! I'm paying the premium, and i cant use it for what I'm paying for. i need these fixed on both the website version, and the phone version! I haven't being able to send a document through the app for 2 months. i need these checked or updated.

    1 vote

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    Hi,

    Are you still facing the issue? Please provide more details so we can investigate if you still are.

    Thanks,

    Adobe Sign Team

  9. I am not able to send document for signature. I keep getting processing symbol and its not going away.

    1 vote

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    Hi Madhavi,

    Are you still facing the issue? Please provide more details so we can investigate if you still are.

    Thanks,

    Adobe Sign Team

  10. Bug detected...
    Fill&Sign does not save the entries made for downloading and or sending by email. The only way entered text can be recovered is by reopening the edited document in Fill&Sign during the same session but that is meaningless as you cannot download or send anyway. Pleas fix this bug asap because it makes a major functionality for which I have paid obsolete.

    1 vote

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    1 comment  ·  Fill & Sign  ·  Admin →
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    Hi Nils-Carsten,

    Thank you for your feedback; however we're not able to duplicate the issue. Did this occur with all documents or just some? Would you be able to share your document(s) with us, as well as any additional details you can provide, so we can investigate?

    Thanks,

    Adobe Sign Team

  11. The device limitation is not suitable for an agency that utilizes multiple devices. Whoever I spoke with said we could up just Adobe Acrobat and that would solve the problem.

    We need to have a solution so more than two people can view PDF's at one time without kicking people/devices off.

    2 votes

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    0 comments  ·  Share files  ·  Admin →
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    Hi, 

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Share the screenshot or description of what exact issue you're facing.

    2) If you want that more than two people can view PDF at same time, please refer mentioned steps for sharing a document:

    • Navigate to “Your Documents” section
    • Select the file you want share. You will see “Share with Others” and “Get a Link” option in right hand pane :
    • You can use any of the two options to share your file to others.
    • Also here’s an article to guide on sharing PDFs: https://helpx.adobe.com/document-cloud/help/sharing-pdfs.html

    Let us know if this helps.

    Thanks,

    Harshpreet

  12. I have been trying to figure out when I want to view a PDF file online, how to allow me to view it in Chrome and NOT DOWNLOAD IT EVERY TIME!!!! It's causing me an issue with filling up my hard drive and cloud storage that's to the point I am hating adobe PDF viewer. I am just a person that reads things and doesn't need a full pdf conversion system or signature permissions and can't afford to pay a monthly fee for all the stuff you offer that's perfect for a business.
    Please figure an easy way for people…

    2 votes

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    Hi Tom, 


    Thank you for contacting us. 

    Can you please apprise us with the following information to assist you better:

    1) Is it happening for all files or with any specific document only? 

    2) Is it possible to share a sample file with us ?

    Thanks,

    Harshpreet

  13. Why does you system fail to upload on certain mornings and fail to convert successfully. It is very frustrating as it is this morning and I have superfast broadband.

    2 votes

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    0 comments  ·  Commenting  ·  Admin →
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    Hi Trevor,


    Thanks for reaching out to us and sorry fir the trouble. Are you still facing the issue? Is it happening fir all files or certain files? What is the size of the file you try to upload?


    Regards,

    Shweta

  14. I'm finding it impossible to review a presentation as it skips through the slides automatically, faster than I can even read them. I have no control over this. Multiple presentations are doing this. Sometimes it skips through two slides for every one click, and sometimes it blows through 50+ pages.

    1 vote

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    Hi James, 

    Thank you for contacting us. Can you please apprise us with the following information to assist you better :

    1) Is it happening for all files or with any specific document only? If possible, kindly share a sample file with us.

    2) Share the screenshot or description of what exact issue you're facing in opening the ppt file.


    Hope to hear from you soon.


    Thanks,

    Harshpreet

  15. This things are going wrong! We have to pu..😖😱

    1 vote

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    0 comments  ·  Commenting  ·  Admin →
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  16. for one of my scans, all pages are now blank. cannot see a previous version. Important information lost.
    I have tried to move it, rename it without success

    2 votes

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    Hi Mathieu,


    Thank you for contacting us.

    As per the attached pdf, only last page has content and others are blank. To check this further, Can you please help to share original scan images as well ?


    Thanks,

    Harshpreet

  17. I am unable to sign certain PDFs. How can I fix it?

    3 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Terri,

    Thanks for your feedback.  Could you please provide more details or a sample PDF so we can investigate? 

    Is it a PDF someone else sent to you to sign or are you trying to fill & sign your PDF? 

    Adobe Sign Team

  18. Simplify licensing. I have two accounts apparently through work, one is creative suite without adobe sign, and one is adobe acrobat/adobe sign. Trying to switch between the two and being denied access to tools is driving me crazy and wasting far too much time. This product has become unusable.

    0 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  19. 爛死,剛剛註解的東西,下載後全不見

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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    Hi, 

    Thank you for contacting us. To assist you better, can you please apprise us with the following information to assist you better:

    1) What are the steps that you are trying to follow ?

    2) Is it happening for all files or with any specific document only?

    Thanks,

    Harshpreet

  20. MacOS 12.4でPDF Viewerで印刷するとか習っずエラーが起きる。
    改善してほしい。

    1 vote

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    Hello, 

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Is it happening for all files or with any specific document only? 

    2) Share the screenshot or description of what exact issue you're facing in printing the PDF file.

    Thanks,

    Harshpreet

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