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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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752 results found

  1. Last 'sign' button poorly labelled.

    Our clients often don't hit the final 'sign' button as they have already signed the documents. We believe the final 'sign' button would be clearer if it was labelled 'send' (or something like this).

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  2. Adobe Icon view seen as blank page on attachment in outlook since MacOS 13 Ventura update

    Adobe icon preview shows as blank thumbnail page when sent in outlook since MacOS Ventura update. Is there a fix for this?

    1 vote

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    0 comments  ·  View PDF files  ·  Admin →
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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Juanita Brownlee, 

    Thank you for reaching out to us. To assist you better, Can you please apprise us with below information ?

    • Are you using Acrobat Desktop or Acrobat Web ?
    • Is it happening for all files or any specific file ?
    • Workflow that you are trying

    Regards,

    Harshpreet 

  3. hate it !! keeps a stupid time stamp and I don't want the time stamp

    hate it

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  4. Adobe Acrobat Pro server problems!

    I pay a monthly $14.99 to use Adobe Acrobat Pro subscription. I use the sign document feature daily with our Service Ticket agreements for my clients. However, the last few weeks I cannot get any work done in a timely manner. Adobe Acrobat Pro locks up while logging in, opening documents, sending templates to clients for signing, editing templates, etc., etc. It has become a minute by minute nightmare. I thought it might be my wifi or computer but no matter which computer I use, iPad, iPhone, wifi, etc. Adobe Acrobat Pro is problematic. I am ready to through it…

    4 votes

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    1 comment  ·  Send for Signature  ·  Admin →
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  5. Otimização de visualização

    Deixar a plataforma web do Adobe Acrobat Reader mais otimizada.

    1 vote

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    0 comments  ·  View PDF files  ·  Admin →
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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Lucas Gabriel,

    Thank you for contacting us. To assist you better, Can you please help to share the exact issue that you are facing ?

    Regards,

    Acrobat Web Team

  6. problem

    mein Adobe funktioniert nicth mehr bitte dringend um kontaktaufnahne!!

    1 vote

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    0 comments  ·  Commenting  ·  Admin →
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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Cristoph Schlor,
    Thank you for contacting us. To assist you better, Can you please apprise with below information ?

    • Exact description of issue that you are facing ?
    • Screenshot of the issue being faced

    Thanks,
    Harshpreet

  7. I PDF condivisi non vengono visualizzati

    Il link al documento condiviso non apre alcun file

    1 vote

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    0 comments  ·  Commenting  ·  Admin →
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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Arianna,
    Thank you for contacting us. Can you please provide us with the following information to assist you better.

    1. Is this happening for all files or any specific file?
    2. Is it possible to share a file for which you are facing this issue?

    Thanks,
    Harshpreet

  8. Missing filled text boxes

    The online editor is not working. When I download filled PDF. I can see only two of my filled text boxes. Others are just missing..

    2 votes

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    Need Info  ·  2 comments  ·  Fill & Sign  ·  Admin →
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  9. Nope

    Moving and resizing images is so tedious! I am using this as a free trial and there is no way I would pay for this software.

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Emily,

    Thank you for contacting us. Can you please apprise us with the following information to assist you better. 

    1) Is it happening for all files or with any specific document only?

    2) Could you please share the workflow and file on which you faced the saving issue

    Hoping to hear from you soon.

    Regards,

    Harshpreet

  10. MAY I KNOW WHY ADOBE E-SIGNATURE IS NOT SENDING THE SIGNATURE REQUEST TO EMAIL GIVEN? I'VE TRIED DO MANY TIMES. THIS IS REALLY MAKE ME UPSET

    MAY I KNOW WHY ADOBE E-SIGNATURE IS NOT SENDING THE SIGNATURE REQUEST TO EMAIL GIVEN? I'VE TRIED DO MANY TIMES. THIS IS REALLY MAKE ME UPSET AS I'M UNABLE TO RECEIVE E-SIGN APPROVAL AND IT CAUSE DELAY IN MY WORK AS TO DO IT MANUALLY. I'VE NEVER EXPERIENCED THIS ISSUE BEFORE. PLEASE HELP TO SOLVE THIS A.S.A.P!

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Need Info  ·  AdminWanda (Admin, Adobe) responded

    Hi Tarmizi,

    Could you please let us know which recipient did not receive the email so we can investigate?

    Thanks,

    Adobe Sign Team

  11. App For IPhone SUCKS!

    I don’t know how you could possibly make the App for my IPhone any more complicated.

    Great job 👎

    2 votes

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    Need Info  ·  2 comments  ·  Fill & Sign  ·  Admin →
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  12. Text/Numbers Altered

    Had a recent issue occur multiple times with a document sent for review and signature. The text/numbers change on the signer's end. Only way to catch this is to download the document and reopen it. Anyone else have this issue?

    2 votes

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  13. This product needs work.

    Rarely do I use your E-signature feature that it isn't frustrating. My client gave me an incorrect email address. Today, he contacted me and corrected it, so I added a recipient. IT HASN'T RESENT and there isn't an option to "RESEND".

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Need Info  ·  AdminWanda (Admin, Adobe) responded

    Hi Brent,

    Could you please let us know the name of the agreement that you encountered this problem so we can investigate? We checked your recent transactions in November and it seems all have been signed except one that has recipient email bounced.

    Thanks,

    Adobe Sign Team

  14. Text is white

    My text is literally showing up as white this is not convenient at all! Please fix this

    1 vote

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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Samira, 

    Thank you for contacting us. To assist you better, Can you please apprise with below information ?

    • Exact description of issue that you are facing ?
    • Is it happening for all files or specific files?
    • Screenshot of the issue being faced 

    Thanks,

    Harshpreet

  15. Verify digital signature on the app through mobile

    Cannot verify digital signature on app through iPad or mobile phone.

    2 votes

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    1 comment  ·  Fill & Sign  ·  Admin →
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    Need Info  ·  AdminWanda (Admin, Adobe) responded

    Hi Sharon,

    Are you still facing the issue? Could you please more details so we can follow up?

    Thanks,

    Adobe Sign Team

  16. Adobe speed lagging.

    Adobe DC documents are moving very slowly where it freeze up frequently. Is there a known internal issue with Adobe as our organization has not been able to resolve.

    1 vote

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    0 comments  ·  View PDF files  ·  Admin →
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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Tiffany, 

    Thank you for contacting us. To assist you better, Can you please apprise us with below information ?

    1. Is this happening for all files or any specific file?
    2. Is it possible to share a file for which you are facing this issue?

    Thanks,
    Harshpreet

  17. Literally nothing works and I can't even sign in

    I just bought Adobe and literally no aspect of what I have bought so far has worked. Complete waste of money... its literally the only way to do anything with pdfs so its impossible to not have it. But it is literally useless because it doesn't work anyways.

    2 votes

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  18. not helpful at all, a waste of my time

    I only show one activated device, yet Adobe tells me that I have too many activated devices? How do I fix this?

    1 vote

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  19. Emerald card

    I what my money

    1 vote

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    0 comments  ·  Send for Signature  ·  Admin →
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    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Orville,

    Thanks for reaching out and apology for any inconvenience caused. Please let us know if you have any concerns using the application.

    Regards,

    Acrobat web team

  20. Fail

    On-line version of Acrobat does not have the function I require (redaction).

    Desktop version of Acrobat does not install (and takes forever to not install because of requiring prior installation of Creative Cloud app).

    Fail.

    1 vote

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