214 results found
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Cannot Save to Document Cloud
All of a sudden I cannot save to the document cloud, tried re-loading App, nothing works
71 votes -
8 votes
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Don’t flush cache for Dropbox files
For files in Dropbox, there is an icon with a cloud and an arrow pointing downwards, which allows me to download a offline copy that I can open later. This feature is similar to that of the iOS built-in “Files” app. However, for certain large pdf files, the Acrobat app sometimes re-displays the cloud icon next to the file’s name after certain period of time, requiring users to download it again (but being large is exactly why I need an offline copy!). The built-in “Files” app never does that; it seems to be keeping downloaded files for much longer time,…
3 votes -
Document cloud not syncing
Hello,
I originally signed up to Adobe with my email account and use the document cloud to store and organise documents on my iPad. That works perfectly. However, more recently, I downloaded the Adobe app on my phone so that I could review documents remotely but despite using the same Adobe ID to login, the document cloud on my phone is empty whilst simultaneously containing all my documents as it always has done on my iPad.
Please could someone help me to resolve this? as it makes the phone app almost useless for my purposes at present. I cannot understand…81 votes -
There is major delay in syncing
I use smart phone and tablet. Using document cloud and dropbox to share content, so that i can read anywhere i want, using which ever gadget i want. But tablet data sync comparitively faster than mobile. It takes days mobile app to sync, I dont find annotations in tablet. Look in to this. Internet is working well.
Regards.
Regards8 votes -
cant find my orginial Adobe Acct from 2015
My brand new HP and my Iphone6 were linked together my Adobe account , Microsoft had no problems updating & or installing apps at their leasure and I had that is had Adobe DC . I said had do to a forced reset of any & all of my electronic devices . My personal, finanical , Family pics and me & my fathers DNA results . PC is at clinic as I speak and he already found some errors with my Belarc Report. It shows my adobe acct updates ....... and I know that at one time I paid for…
1 vote -
Cannot open a government form
Why can’t I download a form from a government website?
4 votes -
Sottolineature
Nonostante si attivi la funzione (diventando azzurro l'elemento sottolineatura e sia indicato un colore diverso dal bianco), la parte di testo sottolineata strisciando il dito resta priva di sottolineatura
1 voteChiusura del messaggio duplicato.
Vedi https://acrobat.uservoice.com/admin/v3/suggestions/36452311/
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Sottolineature
Nonostante si attivi la funzione (diventando azzurro l'elemento sottolineatura e sia indicato un colore diverso dal bianco), la parte di testo sottolineata strisciando il dito resta priva di sottolineatura
6 votes -
Cannot log in document cloud
I create my Adobe ID by iOS email. But I cannot log in adobe acrobat. The screen is like the attached. I changed the password for several times, but still failed. Could you kindly help?
4 votes -
Cancel subscription
How do I cancel the subscription of this in app purchase? I only needed the PDF to be exported as a word file for one time use. I don’t need any more subscriptions of this app.
1 voteHi Maggie,
To cancel the subscription that you purchased from Apple
https://support.apple.com/en-us/HT202039#subscriptions
or request a refund from Apple
https://support.apple.com/en-us/HT204084
Hope this helps.
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I want my money back. I did not want to purchase any adobe software
My credit card was improperly billed. I was not informed I would be billed for the product but I just saw Adobe * Stock charge of $31.53 which I would like refunded. I do not wish to use the app if I have to pay for it. Thanks!
2 votesHi Jesse,
This is the forum for Adobe Adobe Reader for iOS, not Adobe Stock.
To cancel a Creative Cloud subscription, please see
https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
If you have purchased the subscription from Apple, you can get a refund directly from Apple.
https://support.apple.com/en-us/HT204084
Hope this helps.
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help me fix my computer so it doesn't print pdf's double sided
Ensure that PDFs don't print double-sided
7 votes -
As soon as I start the app, it freezes
As soon as I start the app, it freezes
44 votes
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