214 results found

1. How do I change the name on my account so that my name shows on emails from app an not my late wife?

   How do I change the name on my account so that my name shows on emails from app an not my late wife?

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   2 comments  ·  General Troubleshooting/Other  ·  Delete…  ·  Admin →
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2. Add support for more types of data to submitForm method

   Add support for FDF, XFDF, HTML, and PDF to the cSubmitAs parameter of the Doc Object submitForm method

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3. PDF file will not print

   I am running IOS High Sierra. I have Adobe Acrobat Reader DC installed. I only have a problem with one website. My Bank Statement.
   I cannot print it. (I used to have no problem ) The PDF is marked SECUREd. If I go into the Lock settings on the side it says Printing Allowed. But it will not print.

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4. Email compromise on your adobe acrobat platform

   My old email account is no more accessible thus I created a new email account and I am getting new files from my old one to my new one. My old email is tomasmanqueros@gmail.com. On the Adobe Acrobat platform I noticed that my old email is sharing files with me. Which is impossible because I have no access to that email and I already turned over to my new Adobe ID and it's a general rule that I do not share with any file with anybody at any platform I have the files to prove it and I spoke with one of the representatives who thinks otherwise please help I have a lot of important files on your platform let me know what to do

   My old email account is no more accessible thus I created a new email account and I am getting new files from my old one to my new one. My old email is tomasmanqueros@gmail.com. On the Adobe Acrobat platform I noticed that my old email is sharing files with me. Which is impossible because I have no access to that email and I already turned over to my new Adobe ID and it's a general rule that I do not share with any file with anybody at any platform I have the files to prove it and I spoke… more

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5. File or folder already exists message

   I like this app; please fix the message (see file attached) : )

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6. When downloading articles in reader mode from the internet to save to acrobat on my iPad the acrobat icon does not appear in the activities
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   0 comments  ·  General Troubleshooting/Other  ·  Edit…  ·  Delete…  ·  Admin →
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7. Printing at actual size

   Please could you tell me how to print actual size or to scale?

   2 votes

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8. How do I transfer a file from iCloud to ipad

   I don’t see an option to transfer files from cloud to iPad itself. Also I can’t do any moving with folders, I have to go inside and choose each file individually. I have many folders created this is going to be very time consuming.

   3 votes

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9. Where is my Adobe PDF Pack on iPhone

   I subscribed to the Adobe PDF Pack on iPhone and I cannot find it anywhere. I still see only the old Acrobat Reader and Scan, without any new/additional commands. Please advise...

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   Resolved  ·  1 comment  ·  General Troubleshooting/Other  ·  Delete…  ·  Admin →
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10. I didnt mean to yearly subcribtions .

    I didnt mean to yearly subcribtions . I contact apple already . They suggest me to contact developer

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    2 votes

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    Resolved  ·  1 comment  ·  General Troubleshooting/Other  ·  Delete…  ·  Admin →
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11. Can’t use PDF Pack features although I pay for it every month.
    5 votes

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    0 comments  ·  General Troubleshooting/Other  ·  Delete…  ·  Admin →
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12. Subscription

    I renewed my subscription but when I tried to do anything it just keeps loading. I tried deleting and reinstalling the app but that didn’t work.

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13. Acrobat pro dc

    I have bought a license for my office of pro dc, why I’m not able to use same functions on iPad using same login and passwords?

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    Resolved  ·  1 comment  ·  General Troubleshooting/Other  ·  Delete…  ·  Admin →
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14. Why did you debit my account!? I did not renew or purchase a plan!?
    3 votes

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15. It’s too much alow

    In my ipad its too much slow why

    2 votes

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16. How do I cancel the subscription of adobe export PDF

    I subscribed the adobe export PDF as I needed it for one file but they charged me for full year now I want to cancel the subscription but it doesn’t give me any option.

    4 votes

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    Resolved  ·  14 comments  ·  General Troubleshooting/Other  ·  Delete…  ·  Admin →
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17. Acrobat app usage size larger than entire iPad apps size.

    The size of the acrobat app plus documents exceeds the entire iPad size for all the apps and their documents in the General Settings. How is this possible? Please provide a step by step resolution to this error. Thanks.

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18. Просьба вернуть деньги

    Добрый день. Я оплатила приложение за 1700 рублей , но не планировала пользоваться платной версией. Просьба вернуть деньги. Чеки и информацию по оплате прикрепляю. Информация по карте на которую вернуть деньги : получатель :Григорьева Юлия Сергеевна ;номер карты :4276400074285371

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    3 votes

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    Resolved  ·  2 comments  ·  General Troubleshooting/Other  ·  Delete…  ·  Admin →
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19. Using colors

    Dear PDF administrators, I am a heavy user of acrobat reader for my PDF book readings and I highlight every page I read with colors. Unfortunately, the latest version of IOS acrobat does not provide for all colors that used to be available in the previous version of the application. For example, the grey, orange and pink colors are not available in this version. What we need is to see the same available colors in the desktop version of adobe to be available in the IOS version. This is a very important requirement for users who use PDF books. Appreciate if you can ate, this requirement in your next update of this application. Thanks, Naser

    Dear PDF administrators, I am a heavy user of acrobat reader for my PDF book readings and I highlight every page I read with colors. Unfortunately, the latest version of IOS acrobat does not provide for all colors that used to be available in the previous version of the application. For example, the grey, orange and pink colors are not available in this version. What we need is to see the same available colors in the desktop version of adobe to be available in the IOS version. This is a very important requirement for users who use PDF books. Appreciate… more

    7 votes

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20. Restore purchase not working

    I have purchased a subscription, and am being charged but cannot use the feature. I keep pressing restore purchase and nothing happens.

    10 votes

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    4 comments  ·  General Troubleshooting/Other  ·  Delete…  ·  Admin →
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