1588 results found

1. Freeze at background and crashed after reopen

   iOS, version 19.04.00
   Same as title, when I put acrobat reader at background, after spawing back to arobat, it “freeze” and crashed. I need to close it totally and reopen. If before, it won’t get crashed, just will reloading. Sorry for my poor English. Thank for attention.

   9 votes

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   Need Info  ·  23 comments  ·  Bugs  ·  Delete…  ·  Admin →
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2. Downloading pdf files from my phone

   I use to be able to download pdf to my phone once someone emailed me. Now I’m not getting the download arrow in the upper right corner. Is there an issue or do you charge now to download from a phone?

   5 votes

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   2 comments  ·  General Troubleshooting/Other  ·  Delete…  ·  Admin →
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3. To open a PDF from a web link

   You should be able to open a pdf from a web site link that is a pdf file

   2 votes

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   0 comments  ·  Viewing PDFs  ·  Delete…  ·  Admin →
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4. Open in acrobat.

   I bought turbo tax on my iPad. When it came time to download, I opened in files, which I found in acrobat. But I cannot open the file.

   3 votes

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   0 comments  ·  Viewing PDFs  ·  Delete…  ·  Admin →
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5. I download aa bank statement as a PDF, but it does not save
   8 votes

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   6 comments  ·  Creating or Exporting PDFs  ·  Delete…  ·  Admin →
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6. Rotate view

   I want the ability to rotate the view in Adobe Acrobat app for iPad. Sometimes files get sent to me printed in the wrong orientation. Then I am fighting my iPad for portrait vs landscape view. Locking my screen rotation does not help, that just locks it in the wrong orientation.

   For reference, I am usually viewing construction plans that should be opened Landscape as they are formatted for plotting 24”H x 36”L. Sometimes though these plans in PDF get sent to me in the wrong orientation. Without the very simple ability to rotate the view 90 degrees, 180 degrees, etc. in any direction, I have to no longer use my hand iPad in the field to view the plans, but take notes like the 1990s and go back to my laptop to view the PDFs. Or just default to using the paper copy of plans if I have them.

   Please add the functionality to rotate the current PDF view. That is 1000 times more useful to me than the ability to fill and sign, or otherwise edit and create PDFs. Rotate is a functionality that should be available in the free version of the app.

   I want the ability to rotate the view in Adobe Acrobat app for iPad. Sometimes files get sent to me printed in the wrong orientation. Then I am fighting my iPad for portrait vs landscape view. Locking my screen rotation does not help, that just locks it in the wrong orientation.

   For reference, I am usually viewing construction plans that should be opened Landscape as they are formatted for plotting 24”H x 36”L. Sometimes though these plans in PDF get sent to me in the wrong orientation. Without the very simple ability to rotate the view 90 degrees, 180 degrees,… more

   6 votes

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   Gathering Feedback  ·  1 comment  ·  Viewing PDFs  ·  Delete…  ·  Admin →
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7. Crashing

   My iPad is up to date and so is my Adobe Reader app and it crashes as soon as I attempt to open the app. It will not do anything.

   14 votes

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   Need Info  ·  9 comments  ·  Viewing PDFs  ·  Delete…  ·  Admin →
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8. Downloads keep disappearing (bug)

   I have several PDF files stored in Document Cloud and I want to access some of them on Acrobat Reader on several iPads, offline.
   So, I locate the files, tap on the little cloud icon, the files download but after a few minutes or if I restart the iPad, the downloads disappear and I have to re-download them.

   Some info about my setup:

   • CC suite is being used on two Macs.
   • The latest Acrobat Reader app has been downloaded on several up to date iPads, under 2-3 Apple IDs, and all are logged in and able to access the Document Cloud files.
   • All the iPads have plenty of free storage.
   • I have tried to remove Acrobat's access to iCloud drive, to no effect.
   • The PDF files are about 10-20MB each
   • I am trying to download about 30 of them for offline viewing

   Any help?

   P.S. What is the purpose of the "On this iPad" tab, if not displaying the downloaded PDF files?

   I have several PDF files stored in Document Cloud and I want to access some of them on Acrobat Reader on several iPads, offline.
   So, I locate the files, tap on the little cloud icon, the files download but after a few minutes or if I restart the iPad, the downloads disappear and I have to re-download them.

   Some info about my setup:

   • CC suite is being used on two Macs.
   • The latest Acrobat Reader app has been downloaded on several up to date iPads, under 2-3 Apple IDs, and all are logged in and able to access the Document… more
   4 votes

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   0 comments  ·  Bugs  ·  Delete…  ·  Admin →
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9. Retreve my files after I erased all content and setting in my ipad

   I

   7 votes

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   Need Info  ·  1 comment  ·  File List and User Interface  ·  Delete…  ·  Admin →
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10. How to pay a bill with reciepts

    How to pay a bill to immigration canada paying bills with reciepts

    1 vote

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    Resolved  ·  1 comment  ·  File List and User Interface  ·  Delete…  ·  Admin →
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11. IOS save to OneDrive

    Can't find the feature to save or open document from OneDrive.

    34 votes

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    Gathering Feedback  ·  4 comments  ·  Bugs  ·  Delete…  ·  Admin →
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12. Cancel subscription

    I want to cancel my subscription of adobe export excel and adobe pro dc . I already tried to cancel but there was no notifacation for cancelation.

    3 votes

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    Resolved  ·  7 comments  ·  Comment  ·  Delete…  ·  Admin →
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13. I have paid my subscription but it still will not allow me to export files

    I have paid my subscription but l am unable to exports files, i it keeps asking me to subscribe

    1 vote

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    Resolved  ·  2 comments  ·  Creating or Exporting PDFs  ·  Delete…  ·  Admin →
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14. Missing end

    When I down load from drop box the last lines are missing n mydocunt

    4 votes

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    Need Info  ·  1 comment  ·  Viewing PDFs  ·  Delete…  ·  Admin →
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15. The app is poor at correctly scanning documents

    I want my money back. I canceled the subscription the same hour i purchased it and it still changed me $23 dollars.. i canceled it because it was junk.

    2 votes

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    0 comments  ·  Creating or Exporting PDFs  ·  Delete…  ·  Admin →
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16. Help Me Please

    I have purchased the Adobo bundle package every time I attempt to edit my PDF fell it is asking me to subscribe once I hit the subscribe button it is informing me that I have already subscribed and I will not need to renew my subscription until 2020 so how come the app is not allowing me to edit my PDF document can you please Give me some type of help

    1 vote

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    Resolved  ·  3 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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17. No longer allows one to move a pdf file shared from another app into a resident Adobe folder in an iPad Mini 4

    I preface these comments by noting that this problem may only exist on the iPad mini 4. I also have an iPad fourth-generation and do not have the same problem on that iPad.

    In prior versions of this app on my iPad Mini 4, I could share a PDF file from some other app on my iPad to the Adobe app and it would show up in the top folder level. From there, I could easily move it into the resident folder of my choice on my Adobe app. Not so anymore. Instead, I can only locate it in Adobe’s Recents but Adobe does not give me the option of moving the file from Recents to a resident folder in my Adobe app. Can you please fix this?

    I preface these comments by noting that this problem may only exist on the iPad mini 4. I also have an iPad fourth-generation and do not have the same problem on that iPad.

    In prior versions of this app on my iPad Mini 4, I could share a PDF file from some other app on my iPad to the Adobe app and it would show up in the top folder level. From there, I could easily move it into the resident folder of my choice on my Adobe app. Not so anymore. Instead, I can only locate it in Adobe’s… more

    3 votes

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    0 comments  ·  Bugs  ·  Delete…  ·  Admin →
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18. Can not combine files

    Can not combine files

    5 votes

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    2 comments  ·  General Troubleshooting/Other  ·  Delete…  ·  Admin →
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19. Can no longer combine pdf files whatever their size when I press combine files it direct me to subscription and itis still valid.plz help

    Can no longer combine pdf files whatever their size when I press combine files it direct me to subscription and itis still valid.plz help

    1 vote

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    Resolved  ·  1 comment  ·  General Troubleshooting/Other  ·  Delete…  ·  Admin →
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20. Dear, can you explain me why i got a bill of 12,09 euro. I never signer for this

    I got a monthlu bill of 12,09 euro from Adobe.
    But i dont know why.
    Can someone explain this to me please

    •  

    1 vote

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    Resolved  ·  1 comment  ·  Collaborate  ·  Delete…  ·  Admin →
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