211 results found

1. Add support for more types of data to submitForm method

   Add support for FDF, XFDF, HTML, and PDF to the cSubmitAs parameter of the Doc Object submitForm method

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   1 comment  ·  General Troubleshooting/Other  ·  Delete…  ·  Admin →
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2. Hi, I am trying to open a pdf that is password protected. It also has attachments. When I enter the password the app quits. :(
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3. Email compromise on your adobe acrobat platform

   My old email account is no more accessible thus I created a new email account and I am getting new files from my old one to my new one. My old email is tomasmanqueros@gmail.com. On the Adobe Acrobat platform I noticed that my old email is sharing files with me. Which is impossible because I have no access to that email and I already turned over to my new Adobe ID and it's a general rule that I do not share with any file with anybody at any platform I have the files to prove it and I spoke with one of the representatives who thinks otherwise please help I have a lot of important files on your platform let me know what to do

   My old email account is no more accessible thus I created a new email account and I am getting new files from my old one to my new one. My old email is tomasmanqueros@gmail.com. On the Adobe Acrobat platform I noticed that my old email is sharing files with me. Which is impossible because I have no access to that email and I already turned over to my new Adobe ID and it's a general rule that I do not share with any file with anybody at any platform I have the files to prove it and I spoke… more

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   1 comment  ·  General Troubleshooting/Other  ·  Delete…  ·  Admin →
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4. Unable to delete a pdf

   I am unable to delete this pdf from the app. I was told that the pdf was corrupted, so I wanted to delete it.

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5. As soon as I start the app, it freezes

   As soon as I start the app, it freezes

   44 votes

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6. File or folder already exists message

   I like this app; please fix the message (see file attached) : )

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   2 comments  ·  General Troubleshooting/Other  ·  Delete…  ·  Admin →
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7. Locked out after trying to reset password

   Trying to reset password and have been locked out. How long is this locked out period?

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   0 comments  ·  General Troubleshooting/Other  ·  Edit…  ·  Delete…  ·  Admin →
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8. App keeps crashing

   I deleted all the recent files then suddenly the app crashed and it kept crashing after restarting the device. I use my Ipad pro exclusively for studying. Now I had to reinstall the app and lost a lot of files as I couldn’t save the documents to cloud. Waste of money?

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9. PDF exported without edit

   Hi,
   When sharing a PDF via email on my iPad App Adobe Acrobat, after having filled some fields and signing my PDF on the App, all the changes I made are not visible on the PDF Copy attached to the email.
   Thanks for your help,

   14 votes

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   Need Info  ·  1 comment  ·  General Troubleshooting/Other  ·  Delete…  ·  Admin →
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10. Different file updating procedure on different iPads

    I use the Acrobat app both on my four iPads and an iPhone7 to frequently update and revise my existing pdf files with newer versions of themselves. On my older iPad 2 and iPad Mini, as well as my iPad fourth-generation, this is a very easy process. I email the PDF to myself and then choose to open it in Adobe. Then, I move it to the folder its earlier version appeared in and it automatically replaces the prior version. That easy process doesn’t exist on the Adobe App designed for my iPad mini 4.

    On my iPad mini 4, unfortunately, to prevent having duplicates, I have to first delete the original version of the PDF. To do that, I have to move from Adobe’s top folder down through my extensive Adobe folder system I created to find the prior version, then delete it, then go back out to the top menu to find the new version of that pdf I updated and then move it all the way back to the folder where the prior version was found. Please change it back to the way it was on my other iPads and my iPhone 7 with respect to this one aspect. This is maddening.

    A second and unrelated problem is with the organization of the Adobe folders and subfolders on my iPad 4th Generation. That one has its own unique Adobe app problem. Specifically, the organization of the sub folders on that model is not alpha numeric but, instead, appears almost completely random. This makes it much harder to find a desired sub folder. Can you please fix the app for that particular iPad model?

    I use the Acrobat app both on my four iPads and an iPhone7 to frequently update and revise my existing pdf files with newer versions of themselves. On my older iPad 2 and iPad Mini, as well as my iPad fourth-generation, this is a very easy process. I email the PDF to myself and then choose to open it in Adobe. Then, I move it to the folder its earlier version appeared in and it automatically replaces the prior version. That easy process doesn’t exist on the Adobe App designed for my iPad mini 4.

    On my iPad mini 4,… more

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11. Unable to sync two Ipads with the Cloud. Both have IOS 13 software. Adobe is up to date also.

    I have two Ipad's, both with IOS 13 software and up to date. I have added files to Adobe Cloud from both Ipad's but thry do not sync to each other, so I end up having to add them twice in order to have access to a file on each device. Adobe is also up to date on updates.

    This is frustrating as sometimes I work on one then have to charge it, so I use the other and the file is not there in the Cloud and I then have to wait to use the other device or use email to get the needed file to the IPad I am presently using.

    How do I sync them as there seems to be no way to do this. I have checked for a menu or key to click on but nothing seems to exist.

    Oddly enough, they do appear on my computer which I am truly grateful about

    Can you tell me what to do or what I am not finding/seeing?

    Thanks

    I have two Ipad's, both with IOS 13 software and up to date. I have added files to Adobe Cloud from both Ipad's but thry do not sync to each other, so I end up having to add them twice in order to have access to a file on each device. Adobe is also up to date on updates.

    This is frustrating as sometimes I work on one then have to charge it, so I use the other and the file is not there in the Cloud and I then have to wait to use the other device or use… more

    3 votes

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12. Просьба вернуть деньги

    Добрый день. Я оплатила приложение за 1700 рублей , но не планировала пользоваться платной версией. Просьба вернуть деньги. Чеки и информацию по оплате прикрепляю. Информация по карте на которую вернуть деньги : получатель :Григорьева Юлия Сергеевна ;номер карты :4276400074285371

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    3 votes

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    Resolved  ·  2 comments  ·  General Troubleshooting/Other  ·  Delete…  ·  Admin →
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13. wording too small to read in the manual bar

    i can't see my manual/tools bar.

    1 vote

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14. My subscription isn’t recognized.

    I pay monthly for a subscription and even though I’m signed in it still request payment to edit my PDF’s.

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15. Purchase complete. Waiting for feature activation.

    Spinning circle never ends, features never activated. WTF???

    2 votes

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16. i don’t know my password to open a private document
    1 vote

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17. App Disappearing

    The app is disappearing on the screen. I can only see it in search. I’m using the iPhone X

    6 votes

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    Need Info  ·  2 comments  ·  General Troubleshooting/Other  ·  Delete…  ·  Admin →
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18. How do I transfer a file from iCloud to ipad

    I don’t see an option to transfer files from cloud to iPad itself. Also I can’t do any moving with folders, I have to go inside and choose each file individually. I have many folders created this is going to be very time consuming.

    3 votes

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    0 comments  ·  General Troubleshooting/Other  ·  Delete…  ·  Admin →
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19. Do not call it “Export PDF” if you can not actually do it.

    “Export PDF” does not actually export as a PDF.
    Why is the app missing the standard exporting function like ‘AirDrop’?

    1 vote

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    1 comment  ·  General Troubleshooting/Other  ·  Delete…  ·  Admin →
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20. Purchase successful. Activating feature. Please wait

    I have paid $9.99 for the ability to combine 2 pdf files. It says purchase successful activating feature please wait. I have been waiting for over an hour now. How long should this possibly take?

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    5 votes

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    Resolved  ·  6 comments  ·  General Troubleshooting/Other  ·  Delete…  ·  Admin →
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