Since a recent Adobe Acrobat DC update, button styles set in InDesign are no longer working. They still work when the pdf is opened in a browser.

Steps to reproduce the issue: Create a radio button or checkbox in InDesign. Customise the style appearance for the on/off settings (colour, shape, text, removing default checks and dots, etc.). Export to Interactive pdf. Open in Acrobat. Button off styles have now reverted to default style settings. When you click on a button, it briefly shows the correct on style, but once you click off it reverts to the default style again.

Environment: InDesign CC 16.3. Adobe Acrobat DC 21.0. Windows 64-bit.

Expected result: button styles set in InDesign remain activated in Acrobat.

Observed result: styles revert to default settings in Acrobat.

Following bug has been introduced with a recent Adobe Reader (or Windows?) update. It affects all our customers.

Steps to reproduce:
1. Create a 64 Bit C# application (32 Bit Works)
2. In the application, use ActiveX, or WebBrowser control and open/navigate to "C:\documentname.pdf"

Expected result: PDF shows up

Actual result: Screen stays gray. In the Windows Error Reporting you will see that AcroPDFImpl64.dll has crashed.

It is very important for us, because our customers rely on this functionality and our software product is currently not useable due to this bug.

Please contact me through email info at hickelsoft.de . Thank you very much!

Best regards,
Daniel Marschall
CEO of HickelSOFT

Following bug has been introduced with a recent Adobe Reader (or Windows?) update. It affects all our customers.

Steps to reproduce:
1. Create a 64 Bit C# application (32 Bit Works)
2. In the application, use ActiveX, or WebBrowser control and open/navigate to "C:\documentname.pdf"

Expected result: PDF shows up

Actual result: Screen stays gray. In the Windows Error Reporting you will see that AcroPDFImpl64.dll has crashed.

It is very important for us, because our customers rely on this functionality and our software product is currently not useable due to this bug.

Please contact me through email info at hickelsoft.de . Thank you very much!

Best regards,
Daniel Marschall
CEO of HickelSOFT

Name der fehlerhaften Anwendung: HsRunStarter.exe, Version: 8.0.0.0, Zeitstempel: 0x60d0a93a
Name des fehlerhaften Moduls: AcroPDFImpl64.dll_unloaded, Version: 21.5.20048.43252, Zeitstempel: 0x60b07ef8
Ausnahmecode: 0xc0000005
Fehleroffset: 0x0000000000059f39
ID des fehlerhaften Prozesses: 0x1b7c
Startzeit der fehlerhaften Anwendung: 0x01d7680d15d9e38e
Pfad der fehlerhaften Anwendung: D:\CORA2012\BAP\bin\HsRunStarter.exe
Pfad des fehlerhaften Moduls: AcroPDFImpl64.dll
Berichtskennung: 7672e4f7-7674-4f1e-80dd-a7b7e4a8415a
Vollständiger Name des fehlerhaften Pakets:
Anwendungs-ID, die relativ zum fehlerhaften Paket ist:

1. Open the attached document, which is a dishwasher manual, in Acrobat reader, and search for the word "floor". It will not be found. However, it's present in the document on page 6 in the bottom of the left column.

2. In Reader, go to the page 6 and copy to clipboard the line beginning with "When the GREEN LIGHT"'; then open Notepad and paste. You will see the space in the middle of the word "floor".

So it looks like the text has a space in the middle, although the word appears in Reader without the space. This makes more difficult text operations and search.

The copy paste function doesn't work with words that contain letters with accents on my Mac running Big Sur. Letters with accents paste as a space. It doesn't matter where I paste the text. The result is the same. This is a real problem for people using languages with a lot of accents. I'm able to open the same PDF using Preview and copy/paste the same text and see all the letters.

I opened another PDF that was created years ago with accented letters. The copy/paste worked in my browser and in Preview. I had the same problem when copying/pasting using the Acrobat Reader on Big Sur.

The version I have installed includes support for Intel based Mac computers which I assume is the problem. Hopefully an Apple Silicone version of the reader will be available soon.

I'm working on a book and constantly use very large documents (300-600 pages) that I need to search through for specific terms. Trying to search for something as simple as a single word doesn't work 95% of the time. The app either (1) freezes and never returns results or (2) presents hundreds or even thousands of results for the first letter(s) of the term I entered in the search box. Ironically, I've uploaded those same huge PDFs to my iPhone and Adobe Acrobat Reader works perfectly, easily finding those exact same words in those exact same huge documents within second. So I know it's not about the length/size of the document -- it's something Reader isn't doing right on my MacBook Pro. I'm attaching a screenshot of me searching for the term "senna" and Reader showing as results 496 words that start with "se". I'm also attaching a screenshot from my iPhone with the instant and correct search results on the same PDF - the term "senna" only exists 4 times in the document. This happens to me every day with dozens of large PDFs. Please help! It's very frustrating. I often have to force close Reader because it can't handle my search. And it only happens in large docs. Thanks! (Using 2017 MacBook Pro with touch bar and the latest OS and iPhone 11 Pro with the latest iOS). -- NOTE: Tried uploading JPEG screenshots and the website wouldn't let me.

I'm working on a book and constantly use very large documents (300-600 pages) that I need to search through for specific terms. Trying to search for something as simple as a single word doesn't work 95% of the time. The app either (1) freezes and never returns results or (2) presents hundreds or even thousands of results for the first letter(s) of the term I entered in the search box. Ironically, I've uploaded those same huge PDFs to my iPhone and Adobe Acrobat Reader works perfectly, easily finding those exact same words in those exact same huge documents within second. So I know it's not about the length/size of the document -- it's something Reader isn't doing right on my MacBook Pro. I'm attaching a screenshot of me searching for the term "senna" and Reader showing as results 496 words that start with "se". I'm also attaching a screenshot from my iPhone with the instant and correct search results on the same PDF - the term "senna" only exists 4 times in the document. This happens to me every day with dozens of large PDFs. Please help! It's very frustrating. I often have to force close Reader because it can't handle my search. And it only happens in large docs. Thanks! (Using 2017 MacBook Pro with touch bar and the latest OS and iPhone 11 Pro with the latest iOS).

I am trying to sign in to another adobe account on my desktop. The way the software application has been built MAKES THAT EXTREMELY ANNOYING AND DIFFICULT TO NAVIGATE

Because for whatever reason, who ever developed the sign-in flow DIDN'T REALIZE THAT PERHAPS SOMEONE WOULD WANT TO LOG IN TO ANOTHER ACCOUNT SO LETS GIVE THE USERS THE OPTION TO DO JUST THAT!

Instead, what the application does, is it forces the user to continually log into the same **** account and no matter how many times you try to get to log in page, it AUTOMATICALLY SIGNS YOU IN

WHY DOES YOUR SOFTWARE HAVE TO FORCE ME TO GO TO CREATIVE CLOUD?

WHY DO I HAVE TO TAKE THIS ROUND ABOUT APPROACH TO SIMPLY LOG INTO ANOTHER ACCOUNT?

DOES IT SOUND LOGICAL? CONSIDERING IF I COULD SIMPLY JUST LOG IN AND OUT FROM ADOBE DC WITHOUT HAVING TO TAKE THIS DRAWN OUT JOURNEY!