Feature request / Bug report

Arabic script with Fill & Sign

This topic has been discussed before, but I want to share one thing the team might find useful.

Now we tell all Acrobat users that Adobe Fill and Sign doesn't support Arabic. But when you look at it, we are able to type Arabic very well on Desktop machines and mobile devices.

On a Mac for instance, as an Adobe CC subscriber, I have to choose English in Preferences for my Acrobat language in order to show [ Fill & Sign, Send and Track, and Send for Signature ] features in Tools workspace. If I go and change Acrobat language to Arabic, or English with Arabic Support above three features will not be displayed any longer. Here is a discussion on Adobe Forums https://forums.adobe.com/message/7575939#7575939

I cannot test Arabic with Adobe Fill and Sign with Acrobat Language changed to Arabic in Preferences to see if it handles Arabic fully. I bet Acrobat team can do this for us.

To shed light on this issue… as long as I'm within the Fill & Sign environment, I'm able to type and view Arabic that I typed as expected, it is once I leave Fill &Sign environment that Arabic words get fragmented and all characters get disjointed. So could this be to the fact that we must change the Language of Acrobat itself to Arabic so that Fill & Sign to function well? This I cannot verify and test due to he reason I mentioned above that some features will disappear from Acrobat upon selecting Arabic for language.

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    Zaid Al Hilali shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    17 comments

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      • Nabeel Abdulqader commented  ·   ·  Flag as inappropriate

        Good day,
        I’m a frequent user of the Adobe DC and I use it on all of my PDF, my problem that it’s not showing the Arabic fonts on editing to a PDF file or Singing it, like if I want to add the word “سلام” it will show it like “س ل ا م” separating each character. I tried the support for couple of years and was updating my versions as available, but still not working.
        Waiting for your support & feedback.
        Thanks,
        Nabeel

      • Zaid Al Hilali commented  ·   ·  Flag as inappropriate

        @afra nasser, I suppose you're on Windows machine and that's why you have a fix. For me, on Mac I wasn't able to have neither Acrobat update nor Reader update to run after downloading them since both applications on my machine are updated to the latest version already.

      • mezaguer commented  ·   ·  Flag as inappropriate

        To Sandeep, the adobe admin.
        Any update since your post in August 2017 ( 13 months) ?

      • Zaid Al Hilali commented  ·   ·  Flag as inappropriate

        @afra nasser, my Acrobat is already v.2018.011.20063 without using the patch. I tested once again by typing Arabic in the Fill & Sign environment, however the problem persists.
        Can you explain the steps you took in details as much as possible?

      • afra nasser commented  ·   ·  Flag as inappropriate

        I installed Patch called AcroRdrDCUpd1801120063.msp (98.6 MB) and the Arabic fonts are working fine

      • Halim commented  ·   ·  Flag as inappropriate

        The workaround to convert an Arabic PDF to Word to edit it is fine but very cumbersome when all I want to do is add one sentence or correct a spelling mistake in a huge PDF Arabic document. As long as I am in edit mode within a selected text box, the text looks fine. If I exit from the text box then do the slightest manipulation such as enlarge the width of the box, all ligatures disappear, and several letters get inverted, which is very annoying when making minor edits (I have to recheck the entire text and retype all disjoined letters, and check for inverted letters).

        I hope full support for Arabic comes soon. The problem is that I often get PDF documents from third parties (such as blank powers of attorney forms from government web sites) that I need to fill or to which I need to make minor edits, and it is very time consuming to convert them to Word and back to PDF just to add a sentence or fill blanks on the form.

      • Anonymous commented  ·   ·  Flag as inappropriate

        This is very upsetting bug for Arabic users and there are complaints all over the web. please find a solution quickly.

      • mezaguer commented  ·   ·  Flag as inappropriate

        currently, we can type Arabic in the Fill & Sign environment and all appears to be working fine as long as we don't leave the environment. But once you exit Fill & Sign environment all Arabic text will disperse.

      • Anonymous commented  ·   ·  Flag as inappropriate

        i dont have arabic in my adobe reader and it works with typing in arabic however the pagaraph to fill is showing from left to right. do u think that i need to upload arabic languagee to fix that. changing the prefrences doesnt fix it. thanks for help

      • Zaid Al Hilali commented  ·   ·  Flag as inappropriate

        Good on you Adobe. I got today a message that this issue is under review. I’m available for any testing.

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