Feature request / Bug report

Arabic script with Fill & Sign

This topic has been discussed before, but I want to share one thing the team might find useful.

Now we tell all Acrobat users that Adobe Fill and Sign doesn't support Arabic. But when you look at it, we are able to type Arabic very well on Desktop machines and mobile devices.

On a Mac for instance, as an Adobe CC subscriber, I have to choose English in Preferences for my Acrobat language in order to show [ Fill & Sign, Send and Track, and Send for Signature ] features in Tools workspace. If I go and change Acrobat language to Arabic, or English with Arabic Support above three features will not be displayed any longer. Here is a discussion on Adobe Forums https://forums.adobe.com/message/7575939#7575939

I cannot test Arabic with Adobe Fill and Sign with Acrobat Language changed to Arabic in Preferences to see if it handles Arabic fully. I bet Acrobat team can do this for us.

To shed light on this issue… as long as I'm within the Fill & Sign environment, I'm able to type and view Arabic that I typed as expected, it is once I leave Fill &Sign environment that Arabic words get fragmented and all characters get disjointed. So could this be to the fact that we must change the Language of Acrobat itself to Arabic so that Fill & Sign to function well? This I cannot verify and test due to he reason I mentioned above that some features will disappear from Acrobat upon selecting Arabic for language.

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    Zaid Al Hilali shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    27 comments

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      • Zaid Al Hilali commented  ·   ·  Flag as inappropriate

        So sad to read "Anonymous" comment on the Fill & Sign issue with Arabic. I apologise to "Sandeep" whomever he is, and other programmers and developers in Acrobat team for the racist comments made.

        You "Anonymous" didn't help us with your offensive comments, it saddens me more to see your comments associated with the iconic image of Ka'ba as non-muslims may think this is what Islam teaches us! الله يسامحك

      • Anonymous commented  ·   ·  Flag as inappropriate

        Adobe can you fix this? What you would expect from "Sandeep" probably from India. I am tired of the Western world outsourcing to clueless India. Cheap labour. **** code. Magento did this with Ukraine and got a **** Magento 2 Front End over engineered platform and now Adobe trying to get cheap Indians for an Arabic fix.

      • Zaid Al Hilali commented  ·   ·  Flag as inappropriate

        @Ibrahimn Da'as,
        Marhaba, It is only the "Fill & Sign" that doesn't support Arabic, while the normal PDF forms on the other hand supports Arabic very well. Just make sure to use "Prepare Form" feature in Acrobat to convert any scanned paper form, or any other form that you create in MS. Word or Adobe InDesign to PDF.

      • Muhammadhu Saabir commented  ·   ·  Flag as inappropriate

        Arabic is the fifth largest spoken language in the world and Adobe still cannot figure out a way to support that language. Don't you feel shame to be called such a big developer?

      • Nabeel Abdulqader commented  ·   ·  Flag as inappropriate

        Good day,
        I’m a frequent user of the Adobe DC and I use it on all of my PDF, my problem that it’s not showing the Arabic fonts on editing to a PDF file or Singing it, like if I want to add the word “سلام” it will show it like “س ل ا م” separating each character. I tried the support for couple of years and was updating my versions as available, but still not working.
        Waiting for your support & feedback.
        Thanks,
        Nabeel

      • Zaid Al Hilali commented  ·   ·  Flag as inappropriate

        @afra nasser, I suppose you're on Windows machine and that's why you have a fix. For me, on Mac I wasn't able to have neither Acrobat update nor Reader update to run after downloading them since both applications on my machine are updated to the latest version already.

      • mezaguer commented  ·   ·  Flag as inappropriate

        To Sandeep, the adobe admin.
        Any update since your post in August 2017 ( 13 months) ?

      • Zaid Al Hilali commented  ·   ·  Flag as inappropriate

        @afra nasser, my Acrobat is already v.2018.011.20063 without using the patch. I tested once again by typing Arabic in the Fill & Sign environment, however the problem persists.
        Can you explain the steps you took in details as much as possible?

      • afra nasser commented  ·   ·  Flag as inappropriate

        I installed Patch called AcroRdrDCUpd1801120063.msp (98.6 MB) and the Arabic fonts are working fine

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