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Acrobat for Windows and Mac: Installation and Licensing

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adobe has been very laggy

ever since the update, my adobe has been very laggy

2 votes

Anonymous shared this idea · Oct 8, 2018 · Report… · Admin →

Resolved ·

Adminahusain (Software Engineer, Adobe) responded · Feb 11, 2019

Marking this issue as resolved as there is no response from the user.

Show previous admin responses (1)

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Angel commented · October 13, 2018 8:09 PM · Report

Hi Arvind, I am using Win 10 home.

For Crash:-
1. The memory recall on adobe crashes my system.
ie: if I have typed the word ADDRESS before in Fill & Sign, it crashes when I try to type the word ADDRESS again (especially if the word is lengthy).

2. For Laggy:-
General Fill & Sign is noticeable slower than before update

Is there anyway I can clear the memory cache for adobe ?

Submitting...
Adminsagrover (Admin, Adobe) commented · October 9, 2018 9:35 PM · Report

Hi Angel,

Sorry for the inconvenience caused to you. It will be great if you could provide us the following information :

1. Does the crash or slowness happen with all PDF files or with specific PDF files. If possible can you please share a sample file.
2. If possible can you please share the crash dump.

Regards,
Sandeep Grover

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Angel commented · October 9, 2018 2:21 AM · Report

Hi Arvind,

Usually it happens when I use the fill & sign function. Text typed out has a 30 Secs delay & sometimes crashes. Saving the file also causes a lag.

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