Adminabsethi (Admin, Adobe)

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  1. 9 votes

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    1 comment  ·  Acrobat Reader for Windows and Mac » Sign  ·  Flag idea as inappropriate…  ·  Admin →
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    Adminabsethi (Admin, Adobe) commented  · 

    Hi,

    Thanks for the feedback. we have logged a bug for this feature request.
    Meanwhile, you can drag the certificate tool to the RHS tool panel and use that.

    Thanks,
    Abhinav Sethi

  2. 1 vote

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    Adminabsethi (Admin, Adobe) commented  · 

    Hi,

    I tried reproducing the issue on the latest version for acrobat and windows.
    The issue was not reproducible for me.
    Can you please help with a version of acrobat and windows?
    Also, can you share the dump when acrobat went into a not responding state?

    Steps to collect the dump:- https://helpx.adobe.com/acrobat/kb/collect-logs-crash-freeze.html

  3. 4 votes

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    Adminabsethi (Admin, Adobe) commented  · 

    Hi Marian,

    Has this started happening recently for you.
    What is the version of Acrobat you are using. Also could please share the version of Mac OS you are using.

    Thanks,
    Abhinav Sethi

  4. 2 votes

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    Adminabsethi (Admin, Adobe) commented  · 

    Dear user,

    Apologies for Inconvenience.
    We have logged a bug for it and working on it.

    Thanks,
    Abhinav Sethi

  5. 1 vote

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    Adminabsethi (Admin, Adobe) commented  · 

    Hi,

    How was the pdf shared with you?
    if a pdf has password protection it cannot be opened without the password.

    Is this happening for all pdf files?

    Thanks

  6. 2 votes

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    Adminabsethi (Admin, Adobe) commented  · 

    Hi,

    Apologies for the inconvenience.
    We have locked a bug for it and will work fix it in the future release.

    Thanks

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