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Acrobat for Windows and Mac: User Interface

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update

Last week's update was the worst of all (apart from the one to upgrade to the DC version). We work on macOS Ventura, Acrobat version 2023.006.20320. There's no scroll bar, you can't see your selections when you zoom in, it's like working blind. Pitstop tools are unusable. You have to cancel this update, go back. It's as if you don't care about the people who work with your applications, without taking their opinions into account. You never respond to feedback. Please cancel the last update!!!!

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L F shared this idea  ·   ·  Report…  ·  Admin →
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  • L F commented  ·   ·  Report

    The Pitstop hot fix works, thanks it's very appreciated!! We can see what we select!! Just need to solve the issues about scrollbars, my colleague will work on it next week.

  • L F commented  ·   ·  Report

    Thanks for your answer, it's appreciated, I will try these two solutions and let you know if these fix solve the issues

  • Adminabsethi (Admin, Adobe) commented  ·   ·  Report

    Hi ,

    Thanks for sharing the feedback. We have upgraded the Scroll Framework for that reason scroll bar would only be available while scrolling.

    If you want to see scroll bars always, we do have a working solution for that.
    For that, we will be honouring the macOS setting.

    - you will have to change the Mac setting to Always show the scroll bar
    - you will have to set below plist registry

    Steps-
    - Go to ~/Library/Preferences/ -> open com.adobe.Acrobat.Pro.plist
    - Go to DC -> AVGeneral & create plist key -> HonorSystemScrollerPref as shown in the attached image.

    - Run the below command in the terminal.
    sudo killall cfprefsd

    In Concern with pitstop they have shipped a hotfix that solves the issue of Pitsotops tools being unusable. refer Article:- https://enfocus.my.site.com/customers/s/article/PitStop-Pro-issues-on-macOS-after-upgrading-to-Adobe-Acrobat?language=en_US

    Thanks,
    Abhinav Sethi

  • L F commented  ·   ·  Report

    No improvement about this very big mess???