Just to let you know all, there is now an Upgrade from Pitstop, you could reach it and with the recent Acrobat update 2023.008.20533, everything now working, still have some bugs, but almost everything works (still not recovered the scrolling bars and keeping crashing).

I agree, this is the wordt one so far! Zooming in and scrolling is impossible! And on top of that, Adobe makes it almost impossible to roll back an update! You can reinstall an older version of all packages via CC, except Acrobat Pro!

Oh and then you indeed have that automatic update that I had disabled in the CC application but not in Acrobat... It's all a bit amaturistic, they know that Acrobat is often used by Professionals with PitStop, but they let us in every time. to fate!

I tried the Acrobat update this morning "23.008.20470" and Pitstop tools still don't work

I contacted Adobe customer service on Friday morning, they transferred me to the technical department and sent me the Acrobat base dmg. I can't add it, it's too big, you could contact them by chat. (https://www.adobe.com)
Here is the link for the 2023.006 update (https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuoussep2023.html#dccontinuousseptwentytwentythree)
You need to uninstall your Acrobat first.
Run the base installation and after run the package for the 2023.006 version.
Don't forget to uncheck the automatically update ;)
Have fun!!

Right, found a 2017 Version on the Adobe site but did not try yet, also was thinking of the possibility that it causes new problems. Let me know if the package works, good luck :)

Yes, we saw the article on Enfocus site, but it seem complicated to go back to an old version. With Creative Cloud, we don't have access to a previous version. Someone tried but had trouble to reinstall Pitstop tools. I received a package from Adobe tech this morning, we will retry with this. Hoping that's work.

Same here, Text-Editing not possible, Acrobat crashes severeal times. Enfocus says go back to an older version of Acrobat

It seems that no one from Adobe or Enfocus is actually working with this version, as the problem would probably have been solved by now. Enfocus are aware since December 20 and nothing was done. We are no longer even able to check the result of a preflight, blank pages again. This is our work tools, everything we done all day is using those tools. It's not possible for you to make an update to solve this? Each time Adobe make an update, that's create more problem we never imagine possible.

Hi,
Hoping you will could have another hot fix for the new issue we have today.
We are now on macOS Sonoma 14.2.1 and Acrobat Pro version 2023.008.20458.
The new major issue is when we use Text tool and select a text to modify all the page became white and we cannot see anything. There is also another problem when when we scroll the pages, everything become white also.

The Pitstop hot fix works, thanks it's very appreciated!! We can see what we select!! Just need to solve the issues about scrollbars, my colleague will work on it next week.

Thanks for your answer, it's appreciated, I will try these two solutions and let you know if these fix solve the issues

Hi ,

Thanks for sharing the feedback. We have upgraded the Scroll Framework for that reason scroll bar would only be available while scrolling.

If you want to see scroll bars always, we do have a working solution for that.
For that, we will be honouring the macOS setting.

- you will have to change the Mac setting to Always show the scroll bar
- you will have to set below plist registry

Steps-
- Go to ~/Library/Preferences/ -> open com.adobe.Acrobat.Pro.plist
- Go to DC -> AVGeneral & create plist key -> HonorSystemScrollerPref as shown in the attached image.

- Run the below command in the terminal.
sudo killall cfprefsd

In Concern with pitstop they have shipped a hotfix that solves the issue of Pitsotops tools being unusable. refer Article:- https://enfocus.my.site.com/customers/s/article/PitStop-Pro-issues-on-macOS-after-upgrading-to-Adobe-Acrobat?language=en_US

Thanks,
Abhinav Sethi

No improvement about this very big mess???