Acrobat for Windows and Mac

Help us improve Adobe Acrobat for Windows and Mac by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Support Community for Acrobat.

If you are still using Acrobat 11.x or other older versions, please note that those are no more supported by Adobe. Try out the latest, Acrobat DC.
In case your concern is not addressed in the latest version, please report the issue against Acrobat DC.

Please provide the following information. You can post a new idea or search for ideas already submitted.


How it works:


  • Select the feedback forum for your product.
  • Browse ideas and vote for the ones you like.
  • You may also post a comment for the idea.
  • If your feature idea or issue is not listed, post it.
  • In order to get subscribed to an item for any updates from Adobe, you must vote for it and click the subscribe button.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.


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  • My feedback
  1. Can not disable auto updates

    Auto update feature cannot be turned off. This is a fundamental flaw in your software. No software should ever update without permission of ownder.

    1 vote
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  2. Acrobat DC will not open files

    Acrobat DC. since the update on 10.23.18, will not open files, making it rather useless. I have tried uninstall/reinstall; this will get one file opened one time. On a second launch, it again will not open any file. Am I going to have to uninstall/reinstall EVERY time I want to open a file?

    1 vote
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Could you please let us know the following information:
    1) Version of Acrobat DC you are using.
    2) Which OS are you on.
    3) What happens when you try to open Acrobat (Any error message? or Acrobat doesn’t launch?)

    Thanks

  3. Newer version

    For some reason my programme quit! When opened, it was updated to a newer version - I DID NOT ASK FOR IT - i work with this software every day and now I cannot tick off my corrections as I work (box for tick is NOW right click and scroll down...!!!)

    IT IS TIME CONSUMING - please put it back!!!

    My work is time based and not a toy.

    regards
    HH

    2 votes
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  4. Adobe Acrobat Pro on windows7 not responding

    Adobe Acrobat Pro on windows7 not responding , it only can open the PDF file around 5 sec than it will show not responding
    the Adobe Acrobat is installed form Adobe CC

    1 vote
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  5. New Pro DC subscription purchased, won't install

    I paid $190 (inc. tax) on June 26 for Acrobat Pro DC - yet every time I open Acrobat, there's a little circle in the lower left hand corner saying "subscription expired" with a "buy" button beneath it - I want to know I have what I paid for!

    2 votes
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    Need Info  ·  1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  6. Problem activating.

    I never received my lic key after signing up through my creative cloud.

    2 votes
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    2 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Kevin,

    I checked your subscription status and it seems normal at our end. And I see you have two machines activate with this Adobe ID. Would you let us know the current status at your end?

    Thanks,
    Tariq

  7. Acrobat Reader

    Installer Initialization failure. Tried every method, no success.

    1 vote
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  8. 2 instances of Acrobat PRO DC running concurrently

    One Acrobat instance installed but 2 instances of Acrobat PRO DC running concurrently prevent PDFs from opening. Only solution is to quit "both" Acrobats and try again. Uninstalling and reinstalling Acrobat does not help. Uninstalling and reinstalling the entire ACC suite does not help either. Problems observed in three separate, not networked Macs. No Acrobat Free Reader installed on the systems either.

    2 votes
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    2 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Andres,

    Can you elaborate on the behavior here:
    1. What happens when you open a PDF with Acrobat? Does it trigger two instances of Acrobat.
    2. When you just launch Acrobat from finder, does that also trigger two separate instances.

    Thanks

  9. pdf trial did not activate - already pre-existing annual purchaser

    cannot activate acroat dc pro - with existing account keeps going back to Trial expired - buy, i am an annual customer already. Tried to contact live person, held on phone 20+ plus minutes, transferred and have been holding 49.51 minutes so far. Agent said "do not hang up" will take longer. This is ridiculous.. Adobe has no problem in collecting my annual fee for these services, i should have no problems in having full accessibility. What's up Adobe???

    2 votes
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    Need Info  ·  1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  10. (Not Responding)

    (Not Responding) - Too common now. Miss the old days before the latest round of updates. Fast load. Now have to wait about a minute before working on a document while ? happens and ties up resources. Thanks

    6 votes
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    Need Info  ·  5 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  11. 3 votes
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    Need Info  ·  2 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  12. 2 votes
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    Need Info  ·  3 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
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