61 results found

1. Acrobat for Mac won't do High-Quality PDF with bookmarks and links

   Making a PDF from a Word (2016 or 2019) document on the Mac, I can't select job options AND get bookmarks and links. I use the ribbon tool, which offers two options: High Quality and Online (which, ominously, tells me it uses Microsoft servers... why??). High Quality (using, I guess, Distiller) won't make bookmarks or preserve links. Online makes bookmarks and preserves links, but resamples. I end up making both and copy/pasting graphics from the HQ PDF into the Online PDF. Ridiculous workaround.

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   Under review  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

   Hi

   It seems you are using Acrobat Pro DC. We have taken your feedback for our online service to create PDF on Mac and have added it to our backlog. We will keep you posted on its status.

   Thanks
   Tanvi

2. Show Number of Pages in pdfs when combining multiple documents

   Acrobat 11 had a feature that showed the number of pages in each document being combined. Acrobat DC has it but you must hover over the document to see it.

   I often combine 100 pdfs together to make one document. I need each file to have even pages so that they print correctly and each section starts on a left hand page. In Acrobat 11 I could read at a glance which sections needed an extra page. It now takes 15 to 20 minutes to hover over each pdf (there are 100 of them) to see if they have even pages or not.

   Please go back to the old feature that allowed instant access to the most important information that is needed - the number of pages in the document.

   Acrobat 11 had a feature that showed the number of pages in each document being combined. Acrobat DC has it but you must hover over the document to see it.

   I often combine 100 pdfs together to make one document. I need each file to have even pages so that they print correctly and each section starts on a left hand page. In Acrobat 11 I could read at a glance which sections needed an extra page. It now takes 15 to 20 minutes to hover over each pdf (there are 100 of them) to see if they have even… more

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   Under review  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

   Thanks for your feature request. We have added it in our backlog which will be prioritized based on other items. We will keep you posted with the progress.

   Thanks
   Tanvi

3. Export animation from InDesign to interactive PDF please!

   We are an enterprise customer with over 1,000 Adobe users.
   I would like our users to be able to create animated presentations using InDesign rather than PowerPoint and export the content as an interactive PDF. Currently this can't be done, you can output the animation using Publish Online, which outputs a URL, which isn't secure or in a format we would want, not everyone wants to view presentations on the web, most of our presentations our confidential!

   I can't express enough how useful it would be to be able to export the animation to interactive PDF. We could move the majority of our users off PowerPoint and stay in InDesign for onscreen presentations. They create all their reports and exhibition boards etc. in InDesign for print, but they switch to PowerPoint when needing animation. It's so frustrating when there's a really great animation panel in InDesign, which let's you create amazing animated presentations. I've seen the animations Diane Burns creates and we could really benefit from using the tools.
   I suspect this is something that the Acrobat engineering team would need to implement, maybe working alongside Abhinav on the InDesign engineering team.
   Please tell me if this is on the roadmap?

   We are an enterprise customer with over 1,000 Adobe users.
   I would like our users to be able to create animated presentations using InDesign rather than PowerPoint and export the content as an interactive PDF. Currently this can't be done, you can output the animation using Publish Online, which outputs a URL, which isn't secure or in a format we would want, not everyone wants to view presentations on the web, most of our presentations our confidential!

   I can't express enough how useful it would be to be able to export the animation to interactive PDF. We could move the… more

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   Under review  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

   Hi

   Thanks for your feature request. This would be more applicable for InDesign team so would request you to log it under InDesign forum.
   However, we have also added it in our backlog which will be prioritized based on other items.

   Thanks
   Tanvi

4. Index page

   I would like to have an index page created (from name of pdf's) or the possebility to type in one myself at the first page when adding mutliple Pdf's into one. with a link on the index page to the pages througout the new pdf.

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   Under review  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

   Thanks for your feature request. We have taken a note of it and it will be prioritized based on other backlog items.

   Thanks
   Tanvi

5. Please add the .msg file type as an option for converting email messages that are saved on a network drive to PDF Portfolio format.

   We need the ability to convert folders/subfolders containing .msg files to a PDF Portfolio file. But the .msg extension is not a supported extension for conducting this conversion. The only way to do it is to create a folder in Outlook and drag all of the .msg files into the folder, which isn't practical and is an extra step. All of the other Microsoft file types seem to be supported (docx, xlsx, pptx, etc.), so I'm not sure why the .msg file type isn't supported.

   I have spent a couple support sessions with Tanvi Bhalla of Adobe trying to solve this, but she could no. See Case ID E-000002064.
   Thanks.

   We need the ability to convert folders/subfolders containing .msg files to a PDF Portfolio file. But the .msg extension is not a supported extension for conducting this conversion. The only way to do it is to create a folder in Outlook and drag all of the .msg files into the folder, which isn't practical and is an extra step. All of the other Microsoft file types seem to be supported (docx, xlsx, pptx, etc.), so I'm not sure why the .msg file type isn't supported.

   I have spent a couple support sessions with Tanvi Bhalla of Adobe trying to solve… more

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   Under review  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

   Thanks for your feature request. We have added it in our backlog which will be prioritized based on other items. We will keep you posted with the progress.

   Thanks
   Tanvi

6. Convert, not embed, email attachments (carry over attachment into the converted PDF)

   Attachments need to be converted to be included and placed behind the email. Email + attachment in one PDF, not embedded. As previously noted, this is a very important feature for law firms.

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   Under review  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

   Thanks for your feature request. We have added it in our backlog which will be prioritized based on other items. We will keep you posted with the progress.

   Thanks
   Tanvi

7. convert dWg to PDF

   I would like Acrobat to be able to convert DWG files to PDF.

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   Under review  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

   Hi

   Thanks for your feedback. We have taken your feature request which will be prioritized based on other backlog items.
   We will keep you posted.
   Meanwhile, you can use this feature on Windows.

   Thanks
   Tanvi

8. Combine Files errors encountered message options

   When Acrobat encounters an error while combining files, the following message is shown. The options are Return to the File List, and Open Combined File. If the user wants to open the combined file AND review the files which caused errors, they have to combine the files twice (which can take a long time depending on the number and type of files). Note that if many files were combined, not all of the files can be seen in the main window in the background (behind the error message window). Adobe should make it possible to open the combined files AND still review the file list.

   When Acrobat encounters an error while combining files, the following message is shown. The options are Return to the File List, and Open Combined File. If the user wants to open the combined file AND review the files which caused errors, they have to combine the files twice (which can take a long time depending on the number and type of files). Note that if many files were combined, not all of the files can be seen in the main window in the background (behind the error message window). Adobe should make it possible to open the combined files AND… more

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   Under review  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

   Thanks for your feedback. It is under consideration. We will keep you posted on any update.

   Thanks
   Tanvi

9. Converting emails with attachments

   Despite numerous Admins saying this matter has been resolved, it has NOT. We need to be able to convert .msg files and, rather than *embed the attachment, it needs to convert the attachment too (if not already a PDF) and place the attachment BEHIND the email. Email + attachment in one PDF, NOT embedded. Please address this, as it is a VERY important feature for law firms.

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   Under review  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

   Thanks for your feature request.
   We will keep you posted with any new updates.

   Thanks
   Tanvi

10. Option to HIDE email data from header using Outlook PDF Conversion

    After searching for days on this forum and online, I've been unable to find any solution to preventing header information from appearing on Outlook PDF conversions.

    Convert to PDF in Outlook automatically creates a header in the PDF file with the Author, Recipient, Date, and Subject of the email. Not only does it cause issues with formatting (forcing the layout of emails to be pushed down an inch or so) but there are plenty of circumstances where an email subject/author/date information may need to be hidden when printing.

    Portfolios allow for bulk operations on several emails. Automatic Archival also preserves the HTML and Internet Print format for all graphics, tables, texts, page breaks, and layout options in emails so it looks much cleaner.

    This should be the preferred method of bulk conversion to PDF, but it can be made entirely useless by forcing the email details into the header of all PDFs.

    After searching for days on this forum and online, I've been unable to find any solution to preventing header information from appearing on Outlook PDF conversions.

    Convert to PDF in Outlook automatically creates a header in the PDF file with the Author, Recipient, Date, and Subject of the email. Not only does it cause issues with formatting (forcing the layout of emails to be pushed down an inch or so) but there are plenty of circumstances where an email subject/author/date information may need to be hidden when printing.

    Portfolios allow for bulk operations on several emails. Automatic Archival also preserves… more

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    Under review  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Hi

    Currently there is no way to exlude header information from Outlook and create PDF without it.

    However, we have taken your feature request which will be prioritized depending upon other backlog items.

    Thanks
    Tanvi

11. Bookmarks based on styles are misdirected if target is also in TOC without page numbers.

    Bug: For bookmarks based on styles from a Word document, the bookmark will go to the table of contents entry for a heading instead of to the heading itself if the heading is also included in a table of contents with page numbers omitted. The expected behavior is that the bookmark will go to the content in the document, not to the table of contents. If the TOC includes page numbers, the bug does not occur. See attached file for detailed steps on how to reproduce.

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    Under review  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Hi

    Thanks for reporting the issue. We will check at our end and revert in case we need more information.

    Thanks
    Tanvi

12. Provide options for naming bookmarks when creating PDF from Web Page

    Please provide options for bookmark naming conventions. When creating HTML reports, I intentionally use relative links to link to attachments or appendices. However, when I create a PDF from the HTML home page, the bookmarks contain the full link exposing my User Profile name and other sensitive information. I would like the bookmark to be named for the relative link or the filename only (or an option for the document title). I prefer to create my reports in word with hyperlinks to other docs and attachments, but I have submitted a separate feature request for creating PDFs from documents with links.

    Please provide options for bookmark naming conventions. When creating HTML reports, I intentionally use relative links to link to attachments or appendices. However, when I create a PDF from the HTML home page, the bookmarks contain the full link exposing my User Profile name and other sensitive information. I would like the bookmark to be named for the relative link or the filename only (or an option for the document title). I prefer to create my reports in word with hyperlinks to other docs and attachments, but I have submitted a separate feature request for creating PDFs from documents with… more

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    Under review  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Hi

    We have taken your feature request which will be prioritized based on other backlog items. We will keep you posted.

    Thanks
    Tanvi

13. Follow links in documents similar to the way links in websites are followed and contents appended to document.

    I cannot vote for the hundreds of other suggestions that suggest this same thing!!! Adobe personnel have closed them too quickly. However, I would like to be able to create a PDF from a word document (or any other document type) and have linked documents (of all types) appended to the pdf the way Acrobat does for "Create a PDF from a website" options. This is not just a "nice to have" this is a MUST HAVE and if I find a competing product that already does this, I will buy it and cease my use of Acrobat Pro.

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    Under review  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Hi

    We have taken your feature request which will be prioritized based on other backlog items.
    We will keep you posted.

    Thanks
    Tanvi

14. The AcrobatDC plugin for Internet Explorer, the select region function is useless. It displays a box around the region, does nothing with it

    Fix the IE plugin "Select" feature. It shows the red line box around a screen region, does not keep the region selected, and then proceeds to make a PDF of the ENTIRE web page, not the chosen region. And it makes the PDF in landscape orientation, with all the menus, footers, headers, and junk we don't need. There seems to be no way to fix this behavior in Acrobat DC.

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    3 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
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    Under review  ·  pooja . responded

    Hi,

    Thanks for your valuable feedback. We have recorded it in our database.

    Best Regards!

15. save individual (or multiple) layers as pdf. even better, export layered photoshop file that maintains pdf layers

    save individual (or multiple) layers as pdf. even better, export layered photoshop file that maintains pdf layers

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    Under review  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Thanks for your feature request. We have added it in our backlog which will be prioritized based on other items. We will keep you posted with the progress.

    Thanks
    Tanvi

16. Bug with internal links when converting PDF from Word

    This is a bug. When using the acrobat extension in macOS microsoft Word to convert the doc to a PDF it removes internal links. It works fine for external links such as websites, but if I put a link in place that quickly takes you to another place in the document when clicked, this is removed when converting to a PDF. The text still appears blue but the link is not existent.

    4 votes

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    Under review  ·  3 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
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17. Option to add filenames as a header/footer when combining files into a single PDFs

    When creating PDFs with multiple images that each have a unique filename, I would like to be able to insert that filename on the corresponding page so that I can more easily navigate to that file if I need to search for it on my computer.

    8 votes

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    Under review  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Thanks for your feature request.
    We will keep you posted on the status.

    Thanks
    Tanvi

18. Don't capture bcc data when converting Outlook emails to PDF

    When doing a batch conversion of emails in an Outlook folder, all of the emails are captured in a single PDF file. However, it would be nice to restrict what information is captured. For example, I'd like to have bcc information excluded from the email-to-PDF conversion.

    11 votes

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    Under review  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Thanks for your feature request. It is under review.

    Thanks
    Tanvi

19. "a file conversion is already in progress"

    TITLE:
    Saving PDF file from Word always results in "a file conversion is already in progress" error on a Mac.

    In Word the Acrobat ribbon's "Create PDF" button either does nothing when it is clicked or it results in "a file conversion is already in progress" error from Acrobat.

    STEPS TO REPRODUCE THE ISSUE:
    1. Open any Word Document
    2. Click Acrobat tab to see the Acrobat Ribbon
    3. Click "Create PDF"
    4. This opens the "Acrobat Create PDF" dialog box.

    "You can create high quality, rich and accessible PDFs using Adobe Create PDF cloud service.
    Click Yes to create a rich PDF using this service
    Click No to create a PDF without using this service"

    1. Click the the "Yes" Button.

    The first time you do this, nothing happens. The second time you do this it brings up this error message:

    "A file conversion is already in progress. Please retry after that conversion is completed"

    EXPECTED RESULT:
    It makes a PDF.

    OBSERVED RESULT:
    It does nothing or give me that error mentioned above.

    ENVIRONMENT (and conditions):
    Mac OSX Sierra 10.12.6
    License is an enterprise deal through our University that comes with Adobe CC and Acrobat DC

    I have tried docs with one line, and I have tried docs with multiple pages, it will be the same result on my Mac.

    I have trained about 25 people at my univeristy on this buggy product. This error happens on about 50% of peoples computers.

    Please, don't tell me to reinstall. This is a clean install.

    If I use the "Create PDF" button on my PC running Windows 10 it functions as expected. Most people at my University are on a Mac, so we can't just say use a PC.

    This is a very urgent issue to fix at my university because we need to make our PDF files Accessible. This bug pretty much means half the people who need to make an Accessible PDF file from word can't do it.

    TITLE:
    Saving PDF file from Word always results in "a file conversion is already in progress" error on a Mac.

    In Word the Acrobat ribbon's "Create PDF" button either does nothing when it is clicked or it results in "a file conversion is already in progress" error from Acrobat.

    STEPS TO REPRODUCE THE ISSUE:
    1. Open any Word Document
    2. Click Acrobat tab to see the Acrobat Ribbon
    3. Click "Create PDF"
    4. This opens the "Acrobat Create PDF" dialog box.

    "You can create high quality, rich and accessible PDFs using Adobe Create PDF cloud service.
    Click Yes to create… more

    2 votes

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    Under review  ·  pooja . responded

    Can you please let us know scenario you are using?

    Best Regards!

20. Bug? Acrobat doesn't support .ai files in Combine feature on PC but does on MAC.

    I'm on MAC and I'm used to seamlessly combining .ai files into a .pdf easily with the Combine feature in Acrobat. Some of my peers would benefit from this greatly also but they are on PC and it appears on PC Acrobat can open and view .ai files but it will not acknowledge .ai files in the Combine feature. This feels like an oversight or bug since it clearly works fine on MAC. Can we please have equal support for this on PC as well? It makes it much easier for creatives to work smoothly with other areas of the business and enables non creatives to utilize these files easily for meetings instead of needing the creatives to make special versions of their work meant just for presentations etc.

    I'm on MAC and I'm used to seamlessly combining .ai files into a .pdf easily with the Combine feature in Acrobat. Some of my peers would benefit from this greatly also but they are on PC and it appears on PC Acrobat can open and view .ai files but it will not acknowledge .ai files in the Combine feature. This feels like an oversight or bug since it clearly works fine on MAC. Can we please have equal support for this on PC as well? It makes it much easier for creatives to work smoothly with other areas of the… more

    2 votes

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    3 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
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    Under review  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Hi

    Thanks for your feature request.
    I am not sure how you are able to combine .ai files on Mac using Acrobat as we do not have this support neither for Windows nor for Mac for .ai files.
    However, we have taken your feature request. It is under review.

    Thanks
    Tanvi