Please add the .msg file type as an option for converting email messages that are saved on a network drive to PDF Portfolio format.
We need the ability to convert folders/subfolders containing .msg files to a PDF Portfolio file. But the .msg extension is not a supported extension for conducting this conversion. The only way to do it is to create a folder in Outlook and drag all of the .msg files into the folder, which isn't practical and is an extra step. All of the other Microsoft file types seem to be supported (docx, xlsx, pptx, etc.), so I'm not sure why the .msg file type isn't supported.
I have spent a couple support sessions with Tanvi Bhalla of Adobe trying to solve this, but she could no. See Case ID E-000002064.
Thanks for your feature request. We have added it in our backlog which will be prioritized based on other items. We will keep you posted with the progress.
Heather Merkow commented
My work requires me to convert these files often. Supporting .msg files is a necessary fix for my work. Thank you