Acrobat for Mac won't do High-Quality PDF with bookmarks and links
Making a PDF from a Word (2016 or 2019) document on the Mac, I can't select job options AND get bookmarks and links. I use the ribbon tool, which offers two options: High Quality and Online (which, ominously, tells me it uses Microsoft servers... why??). High Quality (using, I guess, Distiller) won't make bookmarks or preserve links. Online makes bookmarks and preserves links, but resamples. I end up making both and copy/pasting graphics from the HQ PDF into the Online PDF. Ridiculous workaround.
It seems you are using Acrobat Pro DC. We have taken your feedback for our online service to create PDF on Mac and have added it to our backlog. We will keep you posted on its status.
Peter Basch commented
I'm using the worst version ever, Acrobat DC, which Adobe foisted on me and my team even though we were perfectly happy using XI. As far as I know, though, this is not dependent on any particular version of Acrobat.