375 results found
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Confusing Sender Pre-Fill Setup
Hey there, I am confused at how to add the sender pre-fill area. For some reason while editing the template, when I switch to sender pre-fill, it switches all the boxes I just put as participant 1?
Really weird. Hellosign makes much more sense.
2 votes -
Can't sign a file that is already in Document Cloud.
There is a file ready fo me to sign in the documentcloud. It is in the Home tab. When I select it and click "Fill & Sign" I am asked to upload a file. I don't want to upload a document, because it is already there and I selected it to be able to sign it but the system appears to have forgotten all that.
This is a bug, right ? It makes no sense to me otherwise.2 votes -
Awful change to adobe sign interface -- where is create a web form gone???
New adobe sign interface is awful!!!!! How do I know create a web form? Was so easy on the old sign. Even the tutorial on your own website for this shows the old interface. Its very very frustrating!!!!
1 vote -
New Adobe Sign is abysmal - go back to old version
Every time you make a change to Adobe Sign it becomes less and less user friendly.
It is now practically unusable and we will be looking to move to a different provider at the end of our contract unless it is rectified to be user friendly. We have been with you for years, but this is just impossible to work with.
Just go back to the original format, it was easy, convenient, quick and simple to use. All you have done is make it worse with every update.
Or give people the option to use the classic mode, as default.…4 votes -
Stop changing ****!
Adobe customer service is a joke. You keep changing the "user experience" for adobe sign, and each time you take away functionality that the community has said -- time and again -- that we absolutely need. The "manage agreements" view is absolutely essential to most of our workflow. And you keep taking it away!
3 votes -
new layout
The new layout is awful. All of the options and features I use are now hidden behind 15 sub menus. Please put back to how it was!
4 votes -
Adobe Sign Not Loading
Adobe Sign worked for a while but is now perpetually "Loading." I need to access signed documents. I'm an attorney; clients need their paperwork filed with the court. This is a problem that makes me wish I'd kept DocuSign instead.
1 voteHi,
We have made a couple of fixes that should help resolve this issue. Could you please re-try and let us know if there are still problems loading Sign.
Thanks,
Ashu Mittal
Sr. Product Manager -
New Adoobe Sign UI is awful - sending templates is so much harder to do than it should be
It needs to be easier to send a template document for signature. It used to be very quick and simple. Now you have to go to documents>templates>[click a template]>use template OR documents>all agreements>[status changed to library document]>Search specific fields>[find the template>send.
This just isn't suitable.
It is nonsensical to not be able to select a template when you click any of the 'Request Signatures' or 'Fill & sign' options throughout the site.Very frustrated at how bad this UI and user journey is.
2 votes -
Library Documents not appearing on Request Signature pop-up window
With the new updated layout, I can no longer select library documents when trying to request a signature, which is the tool/function I use most often. I had to upload a random file, to get the the normal request signature page, I then deleted the random file and added a new file from my Library. Could you add the Library Documents tab to this new window (see image attached)? It would make this whole process way simpler. It seems like it's supposed to be there but it isn't.
2 votes -
switch it back!
This is awful! what did you do? I cant find half my files! Why do you keep trying to fix things that are not broken?
On a normal day I create a contract in 5 min or less. Every time you change the interface there are problems! It takes me the whole day with multiple calls to try and figure out 1 contract! Just stop already.
If you want to know how to offer a better service, just leave it alone, and keep the service affordable. End Rant
2 votes -
wtf????
What the ******* *??? Why do you keep changing this * and making it so hard to find things. I just want to send a document for signature using my templates. And I can't. No idea where that **** is now. You're making my work really hard. I'm so ******* ******!!!!
2 votes -
NEW FORMAT IS HORRIBLE.
Send for signature does not work. Please change me back to the previous format immediately. I am not impressed. This is a huge waste of time.
2 votes -
Poor interface update to Adobe Cloud
Since the update to the Document cloud page I am unable to see which documents that I have sent out for a signature using Adobe Sign are completed and which ones are still outstanding. All I see is a static list of all my documents mixed together whether completed or not.
Not a good list if you can't sort it.
Regards,
Vince Boyd
Vincent.boyd@marks.com2 votes -
Fill and Sign is not working
Fill and sign is still not working...can someone from support please reach out to me?
1 voteHi,
The team identified a couple of fixes that should address the Fill & Sign issues. Could you please re-try and let us know if you are still seeing any problems?
Thanks,
Ashu Mittal
Sr. Product Manager, Acrobat -
Adobe Sign Not Working
Adobe sign never loads on the website. All I see is the Loading Adobe Sign... with the spooling circle. This happens every time I try to log on and it doesn't change no matter how long I wait. Refreshing or logging out doesn't help. I have a very fast internet connection.
1 voteHi,
The team identified a couple of fixes that should address the sign related issues. Could you please re-try and let us know if you are still seeing any problems?
Thanks,
Ashu Mittal
Sr. Product Manager, Acrobat -
url or code for web form
Please update your tutorial for web forms. The new sign interface is not user friendly. The old version was easy to get code or a url for a website. Can't find it anywhere now and your tutorial shows the old interface
1 vote -
Write code that works for a change!!!!!!!
WTF?!?!?!? Your software is TERRIBLE! Tired of seeing "Loading Adobe Sign" and a spinning circle. WTF gives with your garbage software????????????
1 voteHi,
The team identified a couple of fixes that should address the sign related issues. Could you please re-try and let us know if you are still seeing any problems?
Thanks,
Ashu Mittal
Sr. Product Manager, Acrobat -
Adobe sign is not loading
Adobe Sign is not working. I can't request signatures. I keeps on loading forever.
1 vote -
'Re-Send' feature
A 're-send' function would be fantastic. We get a lot of requests to re-send documents, having to go through the whole process again for the same documents/recipients can begin to take up a lot of time.
1 vote -
Non funziona
Non riesco a compilare e firmare il contratto, mi si apre una pagina bianca con una rotella che gira all'infinito e la scritta "caricamento adobe sign in corso". Peccato però che dopo ore non abbia ancora caricato nulla.
1 vote
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