I have 2019 FrameMaker & Illustrator on my PC (employer purchased) and an online account for Acrobat.

It takes me 30 min everytime I try to use online-Acrobat to get past your stupid advertising tom purchase what I already own.

A few weeks ago you locked me out of the two apps loaded on my PC (probably because it is somehow confused with my online acct). I called and worked with mulitple Adobe staff to get that fixed.

Now I cannot reach m,y online acct.

What the heck ... do you want me to continue paying monthly for the online account or not?