25 results found

1. dissapointed

   Dear Adobe Team,

   I have been a loyal customer of Adobe for the past 25 years, consistently recommending your services to my clients as the leading solution in the creative and digital industry. However, I must express my deep disappointment with the direction your services have taken in recent times.

   While I appreciated the addition of the AI assistant in Acrobat PDF, a tool that greatly enhanced my workflow, I was shocked to discover that it is now locked behind an additional paywall. I had recommended Adobe's PDF subscription to other students and friends with the understanding that this feature would be part of the service, only for them to now find it no longer available without an extra monthly cost.

   This shift not only undermines the trust I've placed in your services but also risks alienating many loyal customers, who, like me, may start exploring alternative solutions. Is this the direction Adobe wants to take, potentially driving long-standing supporters to competitors?

   I sincerely hope you value your loyal customers enough to reconsider these recent changes.

   Kind regards,
   Eddie Gardner

   Dear Adobe Team,

   I have been a loyal customer of Adobe for the past 25 years, consistently recommending your services to my clients as the leading solution in the creative and digital industry. However, I must express my deep disappointment with the direction your services have taken in recent times.

   While I appreciated the addition of the AI assistant in Acrobat PDF, a tool that greatly enhanced my workflow, I was shocked to discover that it is now locked behind an additional paywall. I had recommended Adobe's PDF subscription to other students and friends with the understanding that this feature… more

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2. Bot ist dumm

   Ihr Bot ist echt dumm! Schande für Adobe!

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3. Your program sucks

   I don't care. I just wish I never tried to install it. Now I can't get out & have spent hours trying.

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   Need Info  ·  AdminAyushi (Admin, Adobe) responded

   Hi Ann Douglas

   
   

   Sorry for the inconvenience you faced. Can you please let us know the exact issue you are facing ?

4. Alles DEUTLICH verzögert! Option schaffen die KI vollständig auszuschalten.

   Die Möglichkeit schaffen die KI vollständig auszuschalten!
   Seit der Intergration der KI laufen ALLE Vorgänge deutlich verzögert ab! Für nahezu jede Funktion benötigt Acrobat jetzt 5-10 Sekunden mehr! Dazu kommen immer wieder Programmabstürze.

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   Resolved  ·  AdminAyushi (Admin, Adobe) responded

   Hi Martin,

   
   

   Thanks for reaching out to us.

   You can turn off the AI, please follow below steps:

   1. Navigate to https://acrobat.adobe.com/link/home
   2. Click on profile icon on the top right corner
   3. Click on Settings
   4. You will see an option to enable/disable option for Generative AI
   5. Uncheck the checkbox and click on Save

   
   

   Thanks,

   Ayushi

5. annoying popups

   your "helpful" pop up boxes are so annoying and so nonstop but can't figure how to stop them

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   Need Info  ·  AdminAyushi (Admin, Adobe) responded

   Hi JBR Law,

   
   

   Sorry for the inconvenience you faced. Can you please let us know the exact popups that you are referring too. Could you please share screenshots with us if possible ?

   
   

   Thanks,

   Ayushi

6. surey sure sure

   sure

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7. Error message for AI Assistant

   I am noticing that the AI Assistant does not appear to work with a secured document?

   •  

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8. Unreal how much I have to argue with Adobe AI

   I am going to start searching for something else. I have never had to argue with AI like I do this one. I just got a response in Spanish and when I asked why, it said it was in English. I asked for the accomplishments of someone that I had a resume on and it said they had no accomplishments which was clearly untrue. I asked for one simple paragraph summary of a document and got bullet points. This just doesn't cut it.

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9. Naples

   errore 12000 non riesco a raggiungere i serner

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   Need Info  ·  AdminAyushi (Admin, Adobe) responded

   Hi giustino romano,

   
   

   Sorry for the inconvenience you faced. Can you please let us know the exact issue you are facing ?

   
   

   Thanks,

   Ayushi

   
   

   
   

   
   

   
   

   
   

10. assistent- Funktion völlig sinnlos

    Sie sollten Ihrem Assistenten ein Feld hinzufügen, in dem der Kunde seine Frage eingeben kann. Sonst ist dieser Assistent vollkommen sinnlos !

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    Resolved  ·  AdminAyushi (Admin, Adobe) responded

    Hi Frank,

    
    

    Thank you for reaching out and sharing your thoughts with us! However, the Assistant has an option to enter your question. I've attached a screenshot highlighting the input field.

    
    

    
    

11. Mija

    remove

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    Need Info  ·  AdminAyushi (Admin, Adobe) responded

    Hi Md mijanur Rahoman

    
    

    Could you please describe the specific issue you are facing when using Acrobat Web? 

    
    

    Regards

    Ayushi

    
    

    
    

    
    

    
    

12. Cancel

    Cancel my free trial

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13. Summaries

    Very useful thanks to the acrobat

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14. your web site is not user friendly

    No sign out option on the web page and your virtual assistant was pointless

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    Need Info  ·  AdminAyushi (Admin, Adobe) responded

    Hi Taunia

    
    

    Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat Web. Could you please describe the specific issue you are facing when using Acrobat Web? 

    
    

    Regards

    Ayushi

15. export conversation

    im not sure how to but a setting that would export your entire conversation for each documentation information genergated from AI assistant

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16. AI file limit of 120 pages

    AI Assistant currently supports files with a maximum of 120 pages. Are there any plans to increase this page limit in the near future?

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17. Xd

    besos en el yoyopo

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18. AI UPCHARGE WITHOUT ASKING FOR AI ASSISTANT

    YOU SUCK ADOBE! I NEVER ASKED FOR NOR WANTED AI ASSISTANT OR YOU GATHERING MY INFO WITH THIS NEW ADD-ON AND NOW YOU MAKE ME PAY FOR IT! I HAVE BEEN LONG TIME CUSTOMER AND I WILL FIND ANOTHER ALTERNATIVE. BUT, CAN'T RIGHT NOW BECAUSE IT'S TAKING TOO LONG BECAUSE YOU OBVIOUSLY DON'T WANT ME 'OPTING OUT' OF THE AI ASSISTANT AND THE $6.99 THAT YOU ADDED ON WITHOUT MY PERMISSION 'OPTING IN' OR ASKING FOR IT AND MAKE IT TOO HARD TO GET RID OF IN 20 MINUTES OF TRYING. YOU SUCK! AND I WILL TELL EVERYONE

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19. ABONELİK İPTALİ

    Aboneliğimi yenilemek istemiyorum

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20. Not providing text links

    The AI assistant only provides text links to quotes supporting its replies in the first reply.

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