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Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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  2. Description of desired feature
  3. Why the feature is needed

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  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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Acrobat Web

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Feedback for Document Cloud Web

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43 results found

  1. AI? Slow or not working

    I attempted to get AI assistant to pricess a pdf , which had less than 200 pages and less than 5MB in side. An hour later It still sems to be running.

    Not sure what use this is

    3 votes
    1 comment  ·  AI Assistant  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminAyushi (Admin, Adobe) responded

    Hi Breandán Murray,

    Apologies for the inconvenience. Could you please confirm if this issue occurs with every large PDF file or only with a specific one?

    Thanks,

    Ayushi

  2. KI Assistent funktioniert nicht

    KI Assistent funktioniert nicht

    2 votes
    Need Info  ·  1 comment  ·  AI Assistant  ·  Admin →
    How important is this to you?

  3. Start to work

    AI Assistant is not working for several days, nor in web, nor in program

    3 votes
    0 comments  ·  AI Assistant  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminAyushi (Admin, Adobe) responded

    Hi laila


    Sorry for the inconvenience you faced. Can you please let us know if AI Assistant is not working for you on all the files or any specific file?


    Thanks,

    Ayushi

  4. Unlimited characters

    Why only 500 characters??? It is not X is an AI my actual AI does not have that restrain, It is a huuugeee disadvantage

    1 vote
    0 comments  ·  AI Assistant  ·  Admin →
    How important is this to you?

  5. AI not working

    Genrative Ai is not working for even compressed size file
    GP records afetr multiple attemptms and buying even Advanced AI

    1 vote
    0 comments  ·  AI Assistant  ·  Admin →
    How important is this to you?

  6. error en resumen

    cuando realizo un resumen, siempre aparece la siguiente información en la imagen que adjunto, me solicita actualizar la pagina.

    1 vote
    0 comments  ·  AI Assistant  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminAyushi (Admin, Adobe) responded

    Hi Leo Castaneda


    Sorry for the inconvenience you faced. Can you please let us know if you are facing this error for all the files or a single file? Could you please share the file with us if possible ?


    Thanks,

  7. AIアシスタント

    ライセンスを購入したのに残りのクレジットがありませんと表示されます

    1 vote
    0 comments  ·  AI Assistant  ·  Admin →
    How important is this to you?

  8. Новая эра

    Ваш продукт мне всегда нравился. И сейчас так же. Что пять лет назад м удовольствием заходила сюда. У вас всё хорошо . Добавить нечего С уважением к вам

    1 vote
    0 comments  ·  AI Assistant  ·  Admin →
    How important is this to you?
    Resolved  ·  AdminAyushi (Admin, Adobe) responded

    Hi Марина Калиновская,


    Thank you very much for your kind words and support! We are pleased to know that you have enjoyed our product for so many years. If you ever have any requests or ideas, we'd love to hear.


    Regards,

    Ayushi

  9. Read aloud

    I believe that incorporating a feature that allows prompts to be read out loud and utilizing the PDF reader for this purpose would significantly improve user experience and accessibility.

    1 vote
    0 comments  ·  AI Assistant  ·  Admin →
    How important is this to you?

  10. AI Assistant is good for make summary

    Really this document is very fruitful for all Urban Planner to improve their knowledge.
    Please make us available it's final document.

    1 vote
    0 comments  ·  AI Assistant  ·  Admin →
    How important is this to you?

  11. AI and Icons are blocking content

    How can I get rid of AI and of huge icons blocking parts of documents?
    knut@asdera.com

    2 votes
    0 comments  ·  AI Assistant  ·  Admin →
    How important is this to you?

  12. AI Assistant needs a cancel button

    I cannot express how absolutely blind Adobe is as to the needs of the consumer... Or else me and everyone I know are all idiots who don't know what we want.... I want my program to allow me to edit text without constantly having my AI Assistant spinning and slowing down everything while it tries to help... it finally pops up saying it's splitting my document...? I say "Please edit and replace ____ word with ___ word"..... It says sorry I can't help. Then go the **** away, because you're not AI...

    1 vote
    0 comments  ·  AI Assistant  ·  Admin →
    How important is this to you?

  13. Work flow?

    Invoice pdf clouded!

    1 vote
    0 comments  ·  AI Assistant  ·  Admin →
    How important is this to you?

  14. Prioridade

    o botão de assistente de ai é gigante e ninguém quer usar essa bosta, já o botão de download é minúsculo e escondido
    UX ta de parabéns aí pelas prioridades

    1 vote
    0 comments  ·  AI Assistant  ·  Admin →
    How important is this to you?

  15. Bot ist dumm

    Ihr Bot ist echt dumm! Schande für Adobe!

    2 votes
    2 comments  ·  AI Assistant  ·  Admin →
    How important is this to you?

  16. No AI function

    AI function cannot be found on mine

    1 vote
    0 comments  ·  AI Assistant  ·  Admin →
    How important is this to you?

  17. dissapointed

    Dear Adobe Team,

    I have been a loyal customer of Adobe for the past 25 years, consistently recommending your services to my clients as the leading solution in the creative and digital industry. However, I must express my deep disappointment with the direction your services have taken in recent times.

    While I appreciated the addition of the AI assistant in Acrobat PDF, a tool that greatly enhanced my workflow, I was shocked to discover that it is now locked behind an additional paywall. I had recommended Adobe's PDF subscription to other students and friends with the understanding that this feature…

    1 vote
    Resolved  ·  1 comment  ·  AI Assistant  ·  Admin →
    How important is this to you?

  18. Your program sucks

    I don't care. I just wish I never tried to install it. Now I can't get out & have spent hours trying.

    1 vote
    0 comments  ·  AI Assistant  ·  Admin →
    How important is this to you?

  19. Alles DEUTLICH verzögert! Option schaffen die KI vollständig auszuschalten.

    Die Möglichkeit schaffen die KI vollständig auszuschalten!
    Seit der Intergration der KI laufen ALLE Vorgänge deutlich verzögert ab! Für nahezu jede Funktion benötigt Acrobat jetzt 5-10 Sekunden mehr! Dazu kommen immer wieder Programmabstürze.

    1 vote
    0 comments  ·  AI Assistant  ·  Admin →
    How important is this to you?
    Resolved  ·  AdminAyushi (Admin, Adobe) responded

    Hi Martin,


    Thanks for reaching out to us.

    You can turn off the AI, please follow below steps:

    1. Navigate to https://acrobat.adobe.com/link/home
    2. Click on profile icon on the top right corner
    3. Click on Settings
    4. You will see an option to enable/disable option for Generative AI
    5. Uncheck the checkbox and click on Save


    Thanks,

    Ayushi

  20. annoying popups

    your "helpful" pop up boxes are so annoying and so nonstop but can't figure how to stop them

    1 vote
    0 comments  ·  AI Assistant  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminAyushi (Admin, Adobe) responded

    Hi JBR Law,


    Sorry for the inconvenience you faced. Can you please let us know the exact popups that you are referring too. Could you please share screenshots with us if possible ?


    Thanks,

    Ayushi

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