Acrobat Web
Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.
Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.
Please provide the following information. You can post a new idea or search for ideas already submitted.
For a new feature request:
- Brief title
- Description of desired feature
- Why the feature is needed
For a new bug:
- Brief title
- Steps to reproduce the issue
- Environment (OS, other related application versions, etc.)
- Expected result
- Observed result
The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.
UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.
For all other questions and discussions, visit the Document Cloud PDF Services Community.
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Corporate licensing too complex
Simplify licensing. I have two accounts apparently through work, one is creative suite without adobe sign, and one is adobe acrobat/adobe sign. Trying to switch between the two and being denied access to tools is driving me crazy and wasting far too much time. This product has become unusable.
0 votes -
wrong wording
Words in excel is in arabic
each word is written vise versaExample : if the word is play
it is written in the converted version " yalp "1 vote -
Horrible
The App for the IPhone is the WORST that I’ve ever seen and I am an IT Senior Systems Analyst.
CONGRATULATIONS!
1 vote -
App For IPhone SUCKS!
I don’t know how you could possibly make the App for my IPhone any more complicated.
Great job 👎
1 vote -
can't upload a jpg with my signature
can't Add a Signature from an Image taken with a mobile phone. I've never encountered such a problem previously.
The file size is 56kb, the file is a jpg, unlocked.
The same image always worked when using Acrobat on previous devices (Mac)2 votes -
Request E-signature change
The "Request E-signature" has been changed as of 6/11 to open a window prompting file upload. Not all actions start with a file upload, often it is with a template. Even though the new system offers that too, it is not efficient because you can load only 1 template at a time and have to click around to achieve what you need. The previous system was much more efficient. Please revert to the way it was. Thank you!
2 votes -
bug in adding text
text adding function is useless, does not work, part of text just dissapears.
1 vote -
Adobe Acrobat Crashers with Fill & Sign, Online only Uses Black Color Only
Give option for different colors on Fill & Sign on Adobe Acrobat Online, all documents only showing in black and white
2 votesHi Julie,
Are you requesting different colors for data you're filling in the form fields? When you said "all documents only showing in black and white" do you mean the entire document is in black and white or just the form fields? Documents with different text colors should be rendered with the colors on Fill & Sign. Please provide a screenshot (and a test document if possible), if documents with text in colors are not displayed correctly.
Thanks,
Adobe Sign Team
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Fill & Sign once more broken - get it fixed permanently please!!!!!!!!!
Bug detected...
Fill&Sign does not save the entries made for downloading and or sending by email. The only way entered text can be recovered is by reopening the edited document in Fill&Sign during the same session but that is meaningless as you cannot download or send anyway. Pleas fix this bug asap because it makes a major functionality for which I have paid obsolete.1 voteHi Nils-Carsten,
Thank you for your feedback; however we're not able to duplicate the issue. Did this occur with all documents or just some? Would you be able to share your document(s) with us, as well as any additional details you can provide, so we can investigate?
Thanks,
Adobe Sign Team
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sign on last page of pdf rather than first only
Bad experience. sign is going only on first page. I want to do it on last page.
1 voteHi Aditi,
Thanks for the feedback. Could you please provide more details on the issue you're facing? You should be able to place a signature on any page.
Were you using the Fill and Sign flow or Request Signatures flow?
If possible, could you share a screenshot of the page where you encountered the issue and a test document so we can try to duplicate the issue.
Thanks,
Adobe Sign Team.
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it gets frustrating when it says "unsupported format" especially when I've used them before!
what do they mean "unsupported format"?
1 vote -
Failure to save
After completing a PDF, I clicked 'close' and the saving spinning circle came up. The document did not save, meaning that I have to re-do it. This is not incommon on a MacBook and sometimes iPad. The App only works will any kind of reliability on a Samsung S20 Ultra.
1 vote -
bring signature in front of the photo.
Cross signature across photo not working properly. signature hide behind the photo.
2 votes -
Freeze Document
hey how are you why this can work with documents more that 19 Mg, i can request signatures is freezen whe i request the signature to that document, please helpme
1 vote -
Adobe Acrobat does not work.
I have subscribed to Adobe Acrobat for years and have the app on my desktop, but every time I try to open it , I receive a message that my subscription status cannot be verified. When I sign in and try again, there are no results. When I try to download the app again, I get your "Oops" message. In short, Adobe does not work for me; you just take my money and tell me to go jump.
2 votes -
No ability to add comments?
When using Adobe sign. Is there anyway for a signer to add comments before adding their signature? This would vastly improve the functionality as opposed to just adding a signature.
1 vote -
I'm paying for literally nothing usable
I hate your online portal. I have an Adobe Acrobat Pro subscription and I can't do anything I want to do. I need to Prepare a form, there's no option to do this. I need to be able to enter text into a PDF, then download for someone to sign and I can't do that. I tried to set up a Template, that allows me to pre-fill some fields and when I try to use it, it also wants me to sign as Participant 1. I just want to use the Adobe Acrobat desktop software and I can't do that…
3 votesHi Jennifer,
Thanks for your feedback. Fill & Sign has a toolbar where you and drog and drop text fields. There are also PDF tools available for editing PDF. You will find them in Edit flyout or the tools page. Have you tried it?
As for Template, it shouldn't require you to sign if it doesn't have a signature field assigned to you (Sender). You can change the recipient (assignee) of any field by right clicking on the field and select Edit.
Also when you send it out for signature, make sure you do NOT add your self as a Recipient since all recipients will be required to sign. If you have any non-signature fields assigned to Sender in the document, you will be asked to prefill before it's sent out.
Adobe Sign Team
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Unhappy wont use again, Dont recommend
Service is subpar. Only able to edit one file before everything breaks. stops allowing you to edit if you click the wrong thing while trying to learn the online software. Then all buttons send to Sign up pop up. which FREE TRAIL button does nothing no matter how many times its clicked. Subscribe button also not functional so now its unusable. Not a good experience, found another actual FREE pdf editor on google search that WORKS.
1 vote -
Need way to amend signed documents
Adobe Sign is great for my business, but I have one major problem: the inability to update/amend a signed agreement. Example: I noticed one box left unchecked by mistake on an agreement. I would like to be able to submit this agreement to the signers to both initial / sign off on the amendment and then update the one missing box. As it stands now, I have to re-do the entire document. It is a huge pain and creates complications due to duplicate documents.
1 voteHi,
Thank you for your feedback. We'll look into this.
Adobe Sign Team
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Buggy form filler
This is the most awful form filler I've even seen.
Everything I write is moved when I try to download a copy. this is unreadable.
Pure garbage. I just wasted half an hour
1 vote
AdminWanda
(Admin, Adobe)
responded
Hi Otmane,
Thanks for your feedback. Could you please provide more details, and if possible, a sample document, so we can investigate the issue?
Adobe Sign Team
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