Acrobat Web

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  2. Description of desired feature
  3. Why the feature is needed

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  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  1. can't upload a jpg with my signature

    can't Add a Signature from an Image taken with a mobile phone. I've never encountered such a problem previously.
    The file size is 56kb, the file is a jpg, unlocked.
    The same image always worked when using Acrobat on previous devices (Mac)

    4 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Last 'sign' button poorly labelled.

    Our clients often don't hit the final 'sign' button as they have already signed the documents. We believe the final 'sign' button would be clearer if it was labelled 'send' (or something like this).

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  3. E-Signing Documents Sucks

    I used to have a whole bunch of options when I wanted to send a document for e-signature. Now, it doesn't give me any options, and it doesn't do what I want! I can't change the message like I used to, I can't add more receipients like I used to, I can't say that I've already created my signature fields like I used to. Document signing has always been frustrating, because the options change every single time, but now it is REALLY frustrating!

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  4. 1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Bad signature image quality after saving document

    When using image as a signature, after saving the document (Using "Download this document"), the signature get downscaled to some quite bad and unusable quality.

    1 vote

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    1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  6. App For IPhone SUCKS!

    I don’t know how you could possibly make the App for my IPhone any more complicated.

    Great job 👎

    2 votes

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    Need Info  ·  2 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Text/Numbers Altered

    Had a recent issue occur multiple times with a document sent for review and signature. The text/numbers change on the signer's end. Only way to catch this is to download the document and reopen it. Anyone else have this issue?

    2 votes

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Missing signed documents

    I was prompted to make an account so i could see documents i signed from work, but apparently Adobe just mines data and has no purposeful use. I will complain to the merchant who directed me here

    1 vote

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    1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Adobe Acrobat Crashers with Fill & Sign, Online only Uses Black Color Only

    Give option for different colors on Fill & Sign on Adobe Acrobat Online, all documents only showing in black and white

    4 votes

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Julie,

    Are you requesting different colors for data you're filling in the form fields? When you said "all documents only showing in black and white" do you mean the entire document is in black and white or just the form fields? Documents with different text colors should be rendered with the colors on Fill & Sign. Please provide a screenshot (and a test document if possible), if documents with text in colors are not displayed correctly.

    Thanks,

    Adobe Sign Team

  10. Documents to sign wont appear after upload

    Trying to sign documents but when I upload them to sign they screen stays blank

    1 vote

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    1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Spencer,

    Are you still having the issue? Are you seeing it with all documents or just certain documents? Would you be able to share a test document with us to replicate the issue?

    Thanks,

    Adobe Sign Team

  11. Missing filled text boxes

    The online editor is not working. When I download filled PDF. I can see only two of my filled text boxes. Others are just missing..

    1 vote

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    Need Info  ·  2 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  12. Adobe Sign Automated Setup Changes

    There must have been some update to adobe sign which prevents automatic field recognition? It worked previously, but I know there was a revamp in the online document management system.

    Is there any best practice guides to getting the automatic signatures to line up when sending?

    1 vote

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  13. digital signature and certificates not usable in adobe sign

    I donot understand inspite of being able to create a digital signature and even 3rd party digital signatures, why is it not possible to use them in adobe sign , it is a very weak proposition when the very purpose of the digitization of signatures is defeated by the platform that was created for it....it is down right silly

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  14. acrobat useless to us now.....

    Why am I paying money for a program that offers all sorts of editing but can't do the simplest of tasks which is to rotate a pdf to be able to fill in signature and other fields. Our business purchased this program specifically to be able to sign an edit pdfs and now it is useless to us!!!

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  15. You suck

    I uploaded a PDF to sign, but when I get in here you display a message: "This document cannot be edited". But you do not explain why. It's a PDF and I need to sign it. I thought I would give you another chance before I discontinue this lousy service but you continue to disappoint. I refuse to continue this service when it never works for me and any other edit feature you want more money for. I will resort to the old fashion print and sign before I give you any more money.

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  16. Request E-signature change

    The "Request E-signature" has been changed as of 6/11 to open a window prompting file upload. Not all actions start with a file upload, often it is with a template. Even though the new system offers that too, it is not efficient because you can load only 1 template at a time and have to click around to achieve what you need. The previous system was much more efficient. Please revert to the way it was. Thank you!

    2 votes

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  17. Verify digital signature on the app through mobile

    Cannot verify digital signature on app through iPad or mobile phone.

    1 vote

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    1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Sharon,

    Are you still facing the issue? Could you please more details so we can follow up?

    Thanks,

    Adobe Sign Team

  18. Adobe Keeps Timing Out While in the Middle of Project

    why does adobe keep closing on me while in the middle of editing/filling in a document?

    1 vote

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  19. ADOBE CRASHES USING FILL & SIGN

    ADOBE consistently crashes while using Fill & Sign. This is a known problem since at least 2019 and it still has not been fixed. This is such a buggy program and we have to have a subscription yet the bugs are never corrected.
    I have made changes for all of the suggestion that I have found the the so called "ADOBE help". Total worthless.

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  20. Valid Emails Bouncing

    Valid emails are bouncing when trying to use Adobe Sign. I've tried canceling. Resaving and resending. Etc. Been happening since late yesterday.

    1 vote

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