583 results found
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problem with diacritics
Hi, in the web Fill & Sign feature, saving and downloading documents do not work properly if certain diacritical characters are used, such as 'č'. Text containing these characters is not saved.
2 votesHello Michal,
Thank you for bringing this to our attention. We’ll investigate this behavior on our end to understand what’s happening and ensure everything is working as expected.
Sign in Acrobat Web Team
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New color scheme is horrible!
Every time you make an "improvement" it just makes it worse. If you have a long list of people who need to sign a document, what you end up with are a bunch of squares, with barely visible colors around them, so you cannot easily confirm that you have the right person with the right name, and you put blue next to teal, orange next to pink, so it's even harder to confirm. At least before the outline of the color was more visible, now it's almost transparent. Stupid "improvement". Do you not road test these after?
1 vote -
AdobeSign not processing secured signature collection
Adobe Sign is NOT letting me collect signature on secured documents even though they allow you to collect signature.
Attached is two screenshots.
1) the error message when I try to upload the document
2) the document properties clearly showing allowed Signing.
This is severely impacting business for my firm. Fix ASAP please1 vote -
Can't fill in form 941 except by hand
Why can't I fill in this form as I have been able to do in the past?
1 vote -
Form Field Layer replaces document text
I've created a form field overlay template, and applied it to a document, but instead of overlaying the form fields in the document, it opens the document I was working with when I created the form field overlay template. What am I missing?
1 voteHi Bruce,
We are sorry you are experiencing trouble with the forms. We are currently investigating your issue and are gathering more information to understand the problem better.
Thanks,
Sign in Acrobat Web Team
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nefunkční nástroj, mnou upravený a vložený text zmizel a neuložil se
Pracovala jsem tři hodiny na vkládání textu do pdf v tomto vašem online nástroji a po snaze uložit svou práce se mi uložil pouze prvotne nahraný soubor a smazala se veškerá má práce, co mám dělat, jsem pekelně naštvaná, v čem jsem udelala chybu?
1 voteHello Katarina,
I’m really sorry to hear about what happened, that sounds incredibly frustrating, especially after spending so much time working on your document. We definitely understand how upsetting it is to lose your edits, and we’re reviewing this case to understand what might have gone wrong.
Could you please let us know if this issue is still happening when you try again? If so, a short video or screenshot showing what’s occurring would be really helpful for our team to investigate and make sure it doesn’t happen again.
Thank you for your patience — we’ll do our best to help get this sorted out.
Sign in Acrobat Web Team
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eSign Templates Unavailable in Desktop
Its frustrating that e-sign templates are not available on the desktop application of Acrobat. I'm looking for the features of Docusign without having to go to another platform.
1 vote -
Link compartilhável para coleta assinaturas
Por favor, disponibilizem um link que possa ser compartilhado com os assinantes do documento via whatsapp / outros aplicativos de mensagem para envio direto.
O envio apenas por e-mail é ruim.
1 voteHello Marcel,
Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.
Sign in Acrobat Web Team
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multiple people, but not necessarily ALL people, should be able to edit
It would be AMAZING if fillable PDF forms could have the option for more than one person, BUT NOT ALL, to edit a field. For example, I have a template that I pre-fill, then send to the owner of the company, who reviews it and signs it, then it goes to our customer for signature. First thought - I messed up on a date when I pre-filled it, so now I have to re-do the entire document, because Signer 1 (company owner) can't edit this field, and if ALL signers could edit it, the final signer, our customer, could conceivably…
1 voteHi,
Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.
Sign in Acrobat Web Team
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Support for multiple language
It would be extremely helpful when sending agreements to add multiple language choices for the recipients.
1 voteHi Josh,
Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.
Sign in Acrobat Web Team
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Adobe Sucks!
Why is your program so slow? I can't even type without waiting for each word to populate. It is sickening.
1 vote -
Change the word "Agreement" to "Document"
For e-signature, Please change the word "agreement" to "document" as it is not always an agreement. I would like to use it for invoices as well and other non-agreement.
1 voteHello Susan,
Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve and will definitely consider your request.
Sign in Acrobat Web Team
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Unlocking subfields in Google chrome Acrobat
I use a form with multiple layers of embedded fields. When I click on that button, the subfields do not unlock in the Google Chrome version; they do unlock in the desktop version.
1 voteHello Dorel,
Thanks for reporting this issue! To help us investigate, could you please share a bit more detail about your workflow?
- Does the issue occur with all browsers, or specifically in Google Chrome?
- If possible, could you share a sample file or a short screen recording showing the behavior?
Sign in Acrobat Web Team
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Support is ****
Adobe Support is ****.
Example:
1. I have a recurring problem, previously reported to Adobe, a year ago.
2. Adobe fixed that problem, but I warned Adobe that I can't afford for these problems to reoccur.
3. They reoccur.
4. I try and report the issue to Adobe for quick resolution.
5. Adobe only provide a "virtual assistant" that doesn't respond to anything.Tired of this ****.
In summary, I am now looking into DocuSign.
1 voteHi Amanda,
We’re really sorry to hear about the trouble you’ve been experiencing and truly understand how frustrating it must feel to deal with the same issue again after it had been resolved. This isn’t the experience we want you to have.
We appreciate you taking the time to share this feedback with us — it genuinely helps us identify where we can do better. Please let us know if there’s anything we can do right now to help make things easier or assist with the issue you’re facing. We’d really like the chance to make it right.
Sign in Acrobat Web Team
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Tap to Sign, under/above the line
The sign feature is bad because there is a line in the middle of the screen when you have to hand sign on your phone. The customers are confused about the line and they almost never sign above the line, only on the line or under the line which causes confusion further because it covers the automatic signing date. Can you make so that wherever they sign it goes automatically above the line? its just counter-intuitive
1 vote -
Subject: Urgent Support Needed for Adobe Acrobat Subscription Issues Dear Adobe Acrobat Support Team, I hope this message finds you well.
Subject: Urgent Support Needed for Adobe Acrobat Subscription Issues
Dear Adobe Acrobat Support Team,I hope this message finds you well.
I am writing to seek urgent assistance with my Adobe Acrobat services. I am subscribed to the Adobe Acrobat plan, paying €12.99 per month, which includes the feature to edit PDF documents. However, since Friday, your services have not been functioning at all.
I am unable to load or display any PDF documents, which has completely halted my work since Friday. I need to understand the reason for this issue and request an urgent resolution.
Attached, you will find…
5 votes -
We should be able to re-edit a document that is currently awaiting signatures in the case of a spelling mistake or moving a signatory spot
Issue with System when trying to get a document signed with multiple signatures.
System keeps sending both signatories to the same spot1 voteHello,
Thank you for your suggestion. Currently, documents that are awaiting signatures cannot be edited to ensure the integrity of the agreement.
We understand that being able to make minor edits, like correcting a spelling mistake or adjusting a signature field, would be helpful. We’ll pass this feedback along to the product team for consideration in future updates.
Sign in Acrobat Web Team
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feedback
You used to allow word files for signing, now you don't. This is a step back and not user friendly. Why is it when you make changes it is a considerably worse program to use? Seriously, all these new changes from the old interface is making it slower and consistently worse than the last re-iteration. Thinking of suggesting moving my organization to docusign.
1 voteHello Lisa,
Thank you for your feedback.
Could you provide a bit more detail about the steps you take when trying to upload Word files for signing? For example:
- The file type and size you’re trying to upload
- The point where the process doesn’t work as expected
This will help us understand the issue and explore possible solutions.
Sign in Acrobat Web Team
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Signed PDFs
I just signed a document through your Adobe e-Signature and now I can't download a signed version of the document. Your service is inferior to DocuSign -- with DocuSign I can just click the original link and download my signed copy of the document. You don't even email me a signed copy of the document.
1 voteHello Benjamin,
Thank you for reaching out, and I’m sorry for the frustration you’ve experienced.
After signing a document through Adobe e-Signature, an email with the fully signed copy is automatically sent once all parties have completed their signatures. Sometimes these emails can land in spam or promotions folders, so please check there as well as your main inbox.
If you continue to experience issues accessing your signed document, please contact us so we can help you resolve it.
Sign in Acrobat Web Team
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So glitchy
Very glitchy and slow software. When trying to e-sign to two recipients crashes everytime.
Not user friendly.
Bad value for money when everything is slow and tedious if even possible to complete before it crashes.
1 voteHello Charlotte,
Thank you for sharing your experience with us. We’re sorry to hear about the issues you’ve faced. Your feedback is very important, and we want you to know that we are actively working on improvements to ensure a smoother and more reliable experience.
In the meantime, you may find that trying an incognito/private browser session or clearing your cache can help reduce crashes while we continue to make updates. We truly appreciate your patience as we work towards delivering a better experience for you and all our users.
Sign in Acrobat Web Team
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