Acrobat Web
Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.
Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.
Please provide the following information. You can post a new idea or search for ideas already submitted.
For a new feature request:
- Brief title
- Description of desired feature
- Why the feature is needed
For a new bug:
- Brief title
- Steps to reproduce the issue
- Environment (OS, other related application versions, etc.)
- Expected result
- Observed result
The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.
UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.
For all other questions and discussions, visit the Document Cloud PDF Services Community.
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111111111111
que pasa crm. Aixo me interesa em pots enviar mes informacio especifica. ?
1 vote -
complicated
searched high and low and can't find how to edit my signature. what a joke
1 vote -
Changes disappear from final document
When I go to share a link or download a copy, none of the changes are present. It's a web-based copy function.
1 vote -
Bad
Unusuable. pages are overlapping at the bottom for no reason.
1 vote -
Horrendous UX on iPhone 13 pro
This app does not work at all on the new iPhone 13 pro. It worked better on my old XS. My account doesn’t stay logged in despite selecting “stay logged in.” The entire user experience for sending a template is not functional. I’m not sure how it could be this messed up. Nothing works, or zooms. You can’t see many of the fields. The email field populates the first half of one letter. The screen doesn’t rotate. Holy **** this is an absolute mess. I’m switching to DocuSign immediately. You guys really messed up. Bad
1 vote -
suggestion
Hi
first of all thank you for the product and the support.
secondly i would like to suggest the following :
1- adding a search option within the tabs of agreements (in progress, completed)
2- provide a notification mechanism as a chat or a button in the platform to send a request faster than the email
thank you1 vote -
Not intuitive in any way
I'm trying to sign and you don't have black ink for marking up and it's not intuitive to figure out how to sign.
1 vote -
Let me delete my own **** files!
I CAN'T EVEN DELETE A FILE IN DC THAT I CREATED!?!?!?!?!?! THE WORST!!!!!
1 vote -
Can't edit, assign new permissions, or do literally anything, with a document that was authored, assigned, and released by myself. You suck!
Let me get this straight.... I received a partially-executed agreement from my direct report. I assigned the entry fields (one-by-one...ugh!) because your template tool basically is inoperable. But because I have a typo in the first signatory's email address, I have to trash the whole thing!? Well, not always, says adobe. Okay, but I'm the first signatory, this is MY document for MY program in MY department, but I can't edit the signatory to be myself? WTF is that about. And now that adobe sign tools blew it on this agreement, I have to set up the form anew. But…
1 vote -
Adobe sign UX is the worst of any Saas in digital media. Worse than Zoho!
Your UX for the adobe sign and distribute tools is the worst of any SaaS in digital media today. Where to start, you ask? I would challenge you to create a form, like any form that any company producing any product would routinely submit for fills and approval, and try disseminating that. Typo in one of the email designees? You're ******. Want to create a template on the blank version of that form so you don't have to assign every entry field one-by-one? Advertised, but false. How about...try to assign more than one entry field to a single signer at…
1 vote -
Uploaded Image get's wrongly trimmed
I was trying to sign the form with an image of the signature but for some weird reason the picture get's trimmed all the time on the side. And half of the signature gets lost...
2 votesHi Nathan,
Thanks for your feedback. Could you please provide some more details to help us understand the problem.
What file format did you upload? Size of image file? What browser are you using?
Is it possible for you to share the image file so we can investigate?
Thanks in advance,
Adobe Sign Team
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uploading documents always gets stuck
I hate acrobat online. It ALWAYS freezes when I am trying to upload a document to request a signature from a client. This has cost me so much time refreshing and it messing up each time until the 10th time is the charm. So annoying please fix.
3 votesHello,
Thanks for your feedback. Could you please provide some more details to help us understand the problem.
How big is your file (size, number of pages, file format)?
Is it possible for you to share the image file so we can investigate?
Thanks in advance,
Adobe Sign Team
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Signature too small
Too small signature on returned document makes this product unusable. Please let me know if there is a fix.
Thank you.
Bruce Wigle
brucew@mdwpa.com
407-644-98012 votesHi Bruce,
Thanks for your feedback. Could you please provide some more details to help us understand the problem.
Did you use Request Signatures to request someone else to sign? Or did you use Fill and Sign to sign it yourself? Did it happen to all documents or just some? Is it possible for you to share the documents with us so we can investigate?
Thanks,
Adobe Sign Team -
Waste of Time
I absolutely detest one aspect of Adobe. I hate (but can live with) the fact that I am prohibited from having Adobe active on more than 2 devices at any one time. What I detest is that when I open a PDF from the device that is not active, it tells me it must shut down!!! Why not just tell me to deactivate another device, send me to a log-in page to select a device to deactivate? Then I wouldn't have to open Adobe, log-in, deactivate a device, then reopen my document. What a waste of time!! This is such…
1 vote -
Please add a setting to DISABLE the addition of the "audit report" page on Adobe Sign documents. This should be easy to add, please add it!
Please add a setting to DISABLE the addition of the "audit report" page on Adobe Sign documents. This should be easy to add, please add it!
1 voteHi,
Thank you for your feedback. Do you mean the “audit report” included in the final copy of the Adobe Sign document emailed to you after it’s signed? Would you mind telling us the reason you’d like to have it disabled?
Thanks,
Adobe Sign Team -
Aggreged. use cases seem very short sighted on Adobe Fill and Sign.
The document detail is nice to have but poorly implemented.
I should be able to click on a document but not have the side bar open and close each time. This is annoying as ****.
1 voteHi Derek,
Thanks for your feedback. We’ll look into this.
Adobe Sign Team
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Agreed. Should be able to delete the document if wrong as well. Sent to wrong person, etc.
Why can't we cancel an incomplete agreement in adobe sign?
Seriously why? There are times in which you may have made a mistake in the prefill and you don't want the document to be complete by the client.
I don't get your use cases on this. You'll never complete with docusign with incomplete thinking and use cases.
Definately not ready for prime time.
1 voteHi Derek,
You should be able to cancel an incomplete agreement from the right hand panel when you have the agreement selected or opened. Depending on the state of the agreement, you can find them in one of these sections: In progress, Waiting for you, and Draft. (please take a look at the attachment)
Please let us know if it’s not working for you.
Thanks,
Adobe Sign Team -
Unable to fill & sign on password protected pdf
Unable to use "Fill & Sign" feature on password protected file. While I'm able to view the pdf.
1 vote -
loosing templates
my template keeps disappearing
1 voteHello Amie,
Thank you for your feedback. Could you please share more detailed steps so we can try to help you?
Thanks,
Robert -
Bulk-change fillable fields on a document or template
Make it possible to bulk-change fields on a signable form/template.
2 votes
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