Acrobat Web
Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.
Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.
Please provide the following information. You can post a new idea or search for ideas already submitted.
For a new feature request:
- Brief title
- Description of desired feature
- Why the feature is needed
For a new bug:
- Brief title
- Steps to reproduce the issue
- Environment (OS, other related application versions, etc.)
- Expected result
- Observed result
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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.
For all other questions and discussions, visit the Document Cloud PDF Services Community.
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adobe sign not loading
Adobe sign will not open. I selected get signatures but the loading circle goes on and on
1 vote -
Show Who Has Reminders active for In Progress Docs and filter by portion of Title
From the Manage Documents screen I want to be able to see who Has reminders actively going out to those that are "in Progress". This feature was in the old version. It is very cumbersome to click on each document to see what is going on.
ALSO I want to be able to search from ONLY the In Progress Documents for those that pertain to Payment Plan, or Bank Auth, Currently if you try to filter or do a search, then ALL of the documents that have already been completed come up as well. This is completely unuseful. This too…
1 vote -
10mb limit on PDF is RIDICULOUS!
Why the **** can't we send a PDF for signature that is larger than 10mb?!?!?!? THAT'S RIDICULOUS!!! We're paying for a service that can't handle a 7 page PDF?!??! Whoever made this decision needs to be fired. PLEASE change it, otherwise our main account (150+ users) is leaving.
1 vote -
1 vote
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Sign or Redline
I am using Adobe Sign for drawings. I would like the reviewers to be able to redline the drawing if they don't approve, or sign if they do.
3 votes -
Adobe Sign loses access to document history whenever there is a license change
Your Adobe Sign product is a mess. Any time there is a change of license, access is lost to the previous documents on the account. The only way to expect any reliability is to never make any changes, including any possible upgrades.
3 votes -
Usar 2029778 como codigo de restablecimiento de la contraseña de la cuenta Microsoftantonioorellana965@gmail.com
https://internet.sony.tv/DUALSHOT(tm)Wireless Controller/register/linkphone
2 votes -
Document Template Won't Load
My document template won't load. I tried to open a few times and it keeps on loading. I already tried log out and login and even restarting my computer.
Please help
3 votesHi Emmeline,
This has been fixed. Please let us know if you still face the issue.
Thanks,
Adobe Sign Team -
Adobe Sign - Won't Load Document
When I upload a document and attempt to send for signatures, I can write the message to those I'm sending it to, adding their email addresses but that's it. When I click "Specify Where to Sign" it gets stuck @72% loading or it gives me the error message "Could Not Send, An invalid JSON was specified.
2 votesHi Lara,
Are you still facing the issue? Does it happen to all documents or certain documents? If you still have issues using send for signatures, could you please share a screenshot and a document that you used when the problem occurred?
Thanks,
Adobe Sign Team -
No s refleja en la impresión final la auditoría
Muy buenos días. ¿Cual es la razón como en este caso que al imprimir el documento no se incluye las hojas de auditoría; si ya todos firmaron el documento?
1 vote -
Adobe doesnt work
It just keep loading adobe sign- it never works
2 votes -
Adobe Sign app not working at all
Adobe Sign app doesn’t show any docs out for signature and when go to Sign section it’s still got link for Get App even though I am in the Adobe sign app!
2 votes -
****
Your software and website is useless. Why do you have to constantly supply buggy software that looks like it is written by primary school children?
3 votes -
Echosign
For people signing documents etc., after they have signed and applied, it should say Click to send, NOT Click to sign as most people think because they have already signed they do not need to click the button and then we don't receive and are chasing signed documents all the time.
2 votesHi Lori,
Thanks for your feedback. We’ll look into it.
Adobe Sign Team
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Incorrect Handling if SMTP 4.x errors
Your e-mail sending is faulty. You are interpreting the following SMTP response as an UNDELIVERABLE status which is completely false and incorrect, where it is very clear your mailer is not handling it correctly:
[SMTP Status] 451 4.7.1 Please try again later
Most SPAM filters employ damping as a mechanism to inform new senders to just try again later when a new domain is sending to a recipient. SPAMMERS do not resend e-mails.
Adobe is now the first public commercial system that seems unable to understand this. This is VERY poor development practice.
2 votesHi Cobus,
Thanks for reporting this. We’ll look into it.
Adobe Sign Team
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the idea is give free then after they get use to this software then the customer have no choice to buy and pay what ever the party demands
get use to the software then pay the software what ever they required money
2 votes -
Persistent Server Errors
We are experiencing server errors whereby our data is not recorded. - that ticker/tracker says 0GB used out of 100GB .
2 votes -
Soooo user UNfriendly
Although I appreciate that it is an option, the signing process pretty much sucks. Could you maybe try harder to make it even more user unfriendly??
Examples:
Being able to change the message that accompanies the request as you are specifying where to sign...
Integration with Outlook address book?3 votesHi Jimmy,
You should be able to change the message accompanies the signature request before it’s sent out. There is a Back button in the right hand panel where you are specifying where to sign, which will take you back to the previous screen where you can change the message.
Thanks,
Adobe Sign Team -
Sign can't work, tech support can't fix it
Sign doesn't work. You couldn't make it work so I have to pay for Authentsign. I should not have to also buy other subscriptions because sign doesn't work. It stopped working right when i bought creative cloud. The only think i actually needed is the Sign feature.
3 votesThank you for your feedback, Debra. Could you please share more information about an issue? More detailed steps will help to understand the problem.
Thanks,
Robert -
Missing agreement in the Adobe apps
We are actively use Adobe Acrobat for the e-signature. We would like to highlight that the Adobe apps need to be improved. Sometime the agreement that we sent to the approver, and the approver's apps doesn't appear that agreement.
3 votesHello,
Thank you for your feedback. Could you please share more information about an issue? More detailed steps will help to understand the problem.
Thanks,
Robert
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