Acrobat Web
Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.
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Please provide the following information. You can post a new idea or search for ideas already submitted.
For a new feature request:
- Brief title
- Description of desired feature
- Why the feature is needed
For a new bug:
- Brief title
- Steps to reproduce the issue
- Environment (OS, other related application versions, etc.)
- Expected result
- Observed result
The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.
UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.
For all other questions and discussions, visit the Document Cloud PDF Services Community.
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Complete in Order/Any Order default
There should be a default setting for this.
Depending on the organization or task, a user will find a preference. Having to change from the default on each submission is a waste of time.1 vote -
List Documents on E-Sign panel
Why is there no Document List/List of Agreements on the E-Sign panel?
That would maintain the topical assignment and pre-filter associated documents.1 vote -
Automatic Language selection prevents use of signature module
Please allow the user to select a language in the signature module. We are a bilingual company, may of our forms are in both English and Mandrin to allow ease of use in both the US and China. English however is our language of choice. We cannot use Adobe sign and it automatically sends for signature using Mandrin. I and my Us colleages do not read or speak the language. While I am sure this was intended as a convenience it actually prevents us from using the module, it's difficult to sign when the instructions are automatically provided in a…
1 vote -
Activity list not complete
When viewing an Activity for a document that is Out for Signature, the activity list does not show the Reminders that have also been sent. The activity list is misleading and incomplete.
1 vote -
E-sign link via TEXT
Would be very helpful to be able to send the signature request via text message link, so that customer gets a text alert message and opens link into the e-sign website.
2 votes -
Request signatures not loading
Hello!
Our team has all been having regular issues with e-sign (among other things). It regularly will not load and says that it is unavailable. If we reload it several times, eventually we can get it to work, but often it will take an hour or two to load and be used. This has slowed our productivity quite a bit as this is something we use regularly.
Can you look into this? Is there an compensation that can be offered for our wasted time in trying to get this service to work? Maybe a free month?Thanks for your help…
1 vote -
Web Application Navigation
Back to Documents/Agreements list.
After selecting a document to review, the document is displayed, but there is no in page navigation to get back to the document list.
When working in the webapplication, the ideal is that the application provides all the control and navigation as in many webapps, using the browser's Back command confounds the links, search criteria or other issues.
Please provide the appropriate navigation on the webpages.1 vote -
Better Filters
The only filter available is date?
Need much better filtering capabilities to find specific agreements in progress or completed.1 vote -
Horrible new interface for adobe sign
terrible! It's so hard to find my documents!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
PLEASE CHANGE IT BACK!!!!!!!!!!!!!!!!!!!1 vote -
Failed to Get All Signatures, Filled all Signature Blocks with One Signature Instead
I sent a document out for three signatures to three different email addresses. Adobe placed the first recipient's signature in all three signature blocks and told me "all recipients signed" the document. This does not work, people!!!!!
2 votesHi Michael,
Could you please provide more details about the document you sent so we can look into it? What's the name of the document and when was it sent and signed?
Thanks,
Adobe Sign Team
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False Advertising
The company and makes false advertising in the google search, where it appears as "Compact PDFs for free online | Adobe Acrobat (Brazil)", when clicking on the link, the company blocks the service through a window where it informs the subscription options.
1 vote -
Invisible signatures
Sometimes Adobe Sign returns invisible signatures when I specifically make them 'visible' when preparing the form- is there a way to make all signatures visible?
1 voteHello Liam,
Thank you for your feedback. Would you please share more details on how you prepare the form?
Thank you!
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Suggested imrovements
i was not given the option to do asynchronous signatures, but i should be able to change that after the fact. also if an email bounces, i should be able to replace it without restriction.
1 vote -
Adobe sent my document to the wrong recipient
Hi, I sent a confidential document for signature to one person through the E-Signature option. I then received an email back from a different person with an almost identical email address - who had received the agreement from Adobe, although I had entered the intended recipient's email accurately. I do not understand how this happened, and it is is significant breach of privacy. Can you please contact me to explain?
3 votes -
Documents never delivered to signers for signature
By making it work!
I have submitted two documents, one with 2 counterparties, one with three, carefully ensuring that all email addresses are correct. I get an email each time confirming that the doc has been sent for signature.
None are ever received by the signers.
The signers carefully checked their spam folders. Nothing. Reminders are not delivered, either.1 vote -
Web Forms Feedback
Using Web forms, I think having the option of allowing whoever is filling the form in to select the person to authorise would be a good addition. We want to use web forms for our expenses claims but we have different budget holders and without setting up a form for each budget holder, this wouldn't be possible.
1 voteHi,
Thank you for your feedback. We will review your request.
Thanks,
Adobe Sign Team
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Redefine default columns in the All Agreements page of the SIGN module(installed version) and filter for Finished and in Progress agreements
ACROBAT DC PRO SIGN issue
Different default view of the All Agreements page
Please see the screenshots in the attached Doc1 file. This a comparison of my browser based DC PRO and the one installed on my PC.
the webversion actually has a better default view in the manage all contracts screen than the installed version (red circles in my screenshot are all missing in the installed version, please add them)
in the webversion I can see straightaway the recipient column and sender column. in the installed version I have to open each individual contract to see the recipient
is…2 votes -
Inefficient screen real estate
The side menu on the mobile app does not allow you to see the pop-up boxes and it hides the activities.
2 votes -
Terrible product! Docusign is better than you
I have tried so many times, the SaaS version cannot send E-Sign to Hotmail.
1:50 PM
Adobe Customer Care Virtual Assistant
Hi. I am the Adobe Customer Care Virtual Assistant. Tell me what you need help with. I'll do my best to understand and find the right person to assist you.
Adobe Customer Care Virtual Assistant
You need help using Sign or troubleshooting an issue. Is that right?
Yes
No
Yes
Adobe Customer Care Virtual Assistant
I want to make sure I understand clearly. Which of these categories best describes your issue?
How to sign email outlook
Send for Signature…1 voteHi Lilian,
Are you still facing the issue with sending e-Sign to hotmail? Could you please provide the date and name of document sent so we can investigate?
Thanks,
Adobe Sign Team
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Adobe Acrobat Pro server problems!
I pay a monthly $14.99 to use Adobe Acrobat Pro subscription. I use the sign document feature daily with our Service Ticket agreements for my clients. However, the last few weeks I cannot get any work done in a timely manner. Adobe Acrobat Pro locks up while logging in, opening documents, sending templates to clients for signing, editing templates, etc., etc. It has become a minute by minute nightmare. I thought it might be my wifi or computer but no matter which computer I use, iPad, iPhone, wifi, etc. Adobe Acrobat Pro is problematic. I am ready to through it…
2 votesHello Craig,
Are you still facing the issue?
Thanks,
Adobe Sign Team
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