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Acrobat Web

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129 results found

  1. 1 vote

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  2. I placed boxes for signatures. The document is coming back with separate signature areas nowhere near where the boxes are placed. How can this happen?

    2 votes

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  3. Why is there no Document List/List of Agreements on the E-Sign panel?
    That would maintain the topical assignment and pre-filter associated documents.

    3 votes

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  4. Sehr geehrte Damen und Herren,
    ich habe ein Abo für Adobe Acrobar Pro. Dennoch ist es nicht möglich, E-Signaturen einzuholen. Ich bekomme die Fehlermeldung "You arenot authorized to send documents for signature". Unser Admin sagt, er kann für unsere Accounts keine dedizierte Einstellung dafür machen. Unsere Accounts sind aktiviert oder deaktiviert. Meiner ist aktiviert. Dennoch funktioniert das Einholen von E-Signaturen nicht. Bitte helfen Sie mir, dieses Problem zu lösen.

    3 votes

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  5. Had some really frustrating when sending files out for 2 signatures they just were not being received !!!

    2 votes

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  6. When viewing an Activity for a document that is Out for Signature, the activity list does not show the Reminders that have also been sent. The activity list is misleading and incomplete.

    3 votes

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  7. I was hopeful that the password function for "Request e-signatures" would actually work this year. The password option is front and center so I thought Adobe finally got the security message. It didn't.
    Here's what I am looking for: I want my customers to be required to enter a password before they can access and sign the document.
    Requiring a password to see the finished, signed form is too little security, too late.

    1 vote

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  8. When I attempt to complete an e-signature on the desktop app or through my documents on my hard drive, it freezes and I am unable to complete. Is there a fix for this?

    1 vote

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    Hi Cassandra,

    Are you trying to complete e-signature on Acrobat desktop app? Are you trying to sign your own documents or documents sent by someone else? Does it happen to all documents or just some particular ones? 

    Could you please share more details (and test documents if possible) so we can investigate?

    Thanks,

    Adobe Sign Team

  9. This new version of sharing documents for e-signing is terrible. Can we go back to the old version?

    If not how do I cancel my subscription?

    1 vote

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    Hi Rebecca,

    Could you please share more details about the issue? Where did you try to share? What problems or difficulties were you facing? Could you also share screenshot?

    Thanks,

    Adobe Sign team

  10. Hi, I noticed that when a customer chooses to sign his name in Hebrew- the signature showen the opposite way- from left to right instead of right to left like it should be in Hebrew

    1 vote

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  11. How do I remove Lee & Associates from my account? Your emails to clients state "Certificate of Completion between Lee & Associates NCSD and Lynn Otto is Signed and Filed!". I haven't been with Lee & Associates since 2012.

    1 vote

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    Hi Peter,

    Are you still facing the issue? We didn't see Lee & Associates in your account. Please let us know if you still need assistance.

    Thanks,

    Adobe Sign Team.

  12. Because Adobe sends so many spam emails (including to your customers), most spam filters and firewalls block your emails. We use this software to send agreements to customers to get e-signed. If you can't fix your problem of not spamming people, we'll have to go back to docusign or find another service.

    1 vote

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  13. Discovered on the acrobat.adobe.com/link/home page I can drag and drop files onto the desired tool to begin the process (Request e-signature.)
    After the request is completed though, it seems like a missed opportunity that the similar frame on the confirmation page does not have that functionality.

    1 vote

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  14. Back to Documents/Agreements list.
    After selecting a document to review, the document is displayed, but there is no in page navigation to get back to the document list.
    When working in the webapplication, the ideal is that the application provides all the control and navigation as in many webapps, using the browser's Back command confounds the links, search criteria or other issues.
    Please provide the appropriate navigation on the webpages.

    1 vote

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  15. The only filter available is date?
    Need much better filtering capabilities to find specific agreements in progress or completed.

    1 vote

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  16. Why do I constantly have to sign in again and again? it is so annoying? It seems like every time I try to read a pdf it asks me to sign in all over again!

    1 vote

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  17. There should be a default setting for this.
    Depending on the organization or task, a user will find a preference. Having to change from the default on each submission is a waste of time.

    1 vote

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  18. Please allow the user to select a language in the signature module. We are a bilingual company, may of our forms are in both English and Mandrin to allow ease of use in both the US and China. English however is our language of choice. We cannot use Adobe sign and it automatically sends for signature using Mandrin. I and my Us colleages do not read or speak the language. While I am sure this was intended as a convenience it actually prevents us from using the module, it's difficult to sign when the instructions are automatically provided in a…

    1 vote

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  19. 1 vote

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  20. What happened to being able to remove the date/time stamp to the signatures? Previously, it was easy to turn it off/on under settings. You need to reinstall that feature. There is no clear way to turn off the date/time stamp now.

    1 vote

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