Acrobat Web
Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.
Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.
Please provide the following information. You can post a new idea or search for ideas already submitted.
For a new feature request:
- Brief title
- Description of desired feature
- Why the feature is needed
For a new bug:
- Brief title
- Steps to reproduce the issue
- Environment (OS, other related application versions, etc.)
- Expected result
- Observed result
The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.
UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.
For all other questions and discussions, visit the Document Cloud PDF Services Community.
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1 vote
Hi Southern,
Thanks for reaching out. Are you trying to open a mp4 file? We dont support video files in document cloud today.
Regards,
Shweta -
unable to convert word to pdf
Not getting to convert word to PDF. msg came up to contact support
2 votes -
Adobe Error and Technical Service Representative
The person trying to help resolve my issue was completely uneducated with your software. He just googled issues and tried everything I did and was extremely slow to respond (wasted 45 minutes of my time) almost as if he was on multiple different chats. Worst customer service. I am so disappointed with Adobe words fall short. Since you have gone to subscription based the product has gotten worse. Adobe should be ashamed for the DC acrobat and the technical service representative that know less then the customer. I can see why you do not send out a survey
1 vote -
Unsatisfied
Not satisfied.It split the wrong pages.
The page numbersand pdf page numbersare different.
If Adobe wants to win it has to provide a better solution for experience.
It's free for first attemptbut invain.1 vote -
How do I write a document or paste a document on Adobe Acrobat DC
How do I write a plain document in PDF format? Or paste or create a written document.
1 vote -
not able to set up ADOBE successfully
一直舞法安裝成功 fc4caf60-8b9d-4cf1-a8fb-46a09510b9e2
1 vote -
********
when Adobe says "CONVERT ALL FILES TO PDF" bloody well mean it. Can't convert webpages to PDF's....
1 vote -
Not able to convert .dox extension files into PDFs
It's not possible to convert a .dox extension files into pdf
1 vote -
Not working properly
Adobe is not converting JPG files to PDF as it usually does.
2 votes -
Not loading
Contract isn't loading
1 vote -
Create a template not working
"create a template" is not working. I have tried uploading multiple file types, and different types of documents, and I keep receiving an error message. The link in "create a template" for "learn more" is also a broken webpage.
1 vote -
Auto-delete blank pages
When scanning double-sided, there should be an option to delete blank pages automatically.
1 vote -
1 vote
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ÄRGER ZAHLUNG
Seit Januar, also Zahlung, werde ich bombardiert, zu zahlen erneut, immer wieder. Ich kann nicht PDV in Word umwandeln, es heisst immer wieder, ich müsse zahlen. Ich habe noch nie so blöd Fr. 140 ausgegeben. Nie mehr werde ich zahlen bei Ihnen, da ich bis dahin noch nichts nutzen konnte. IIh bin sauer.
1 vote -
Compress
How can i compeess pdf file in adobe scan in mobile
1 vote -
a
i am getting error and screen shot attached.
i tried to contact with adobe person - Shalin through chat , but he is not response properly.please resolve it on high priority.
1 vote -
Horrible PDF editor
This app is absolutely frustrating. I do not want to download Adobe Acrobat Pro just to edit a file. I was able to do it online and now I cannot. I am using the trial version and will be cancelling sooner than later because it is ridiculous that I cannot do what is needed.
1 vote -
Nice
Nice
1 vote -
Fonts missing, created PDFs look wrong
Die Document Cloud kennt meine Schriftarten nicht und zerschießt daher immer meine Dokumente, wenn ich sie in ein PDF konvertiere. In der Hilfe steht lediglich, wie ich der Creative Cloud individuelle Schriftarten hinzufüge, nicht jedoch der Document Cloud. :/
1 vote -
Adobe Acrobat Export PDF is pitiful
This subscription is garbage. I only purchased the annual Adobe Acrobat Export PDF sub in order to convert Word docs (and a few others) to PDF, however after only doing so ONCE in the last couple of months, my subscription apparently doesn't support that any longer and I have to upgrade. I just started a new business and cannot afford to upgrade to any other plan. This is a huge disappointment....Adobe wants money for every single document conversion. Sad.
1 vote
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