Acrobat Web
Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.
Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.
Please provide the following information. You can post a new idea or search for ideas already submitted.
For a new feature request:
- Brief title
- Description of desired feature
- Why the feature is needed
For a new bug:
- Brief title
- Steps to reproduce the issue
- Environment (OS, other related application versions, etc.)
- Expected result
- Observed result
The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.
UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.
For all other questions and discussions, visit the Document Cloud PDF Services Community.
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Unable to process request Please contact customer support for help
Unable to process request
Please contact customer support for help5 votes -
PDF convert error
I'm trying to create PDF file, but always show an error "Unable to process request"... What can I do?
5 votes -
ファイル結合
ファイル結合で洗濯したファイルが「ページが多すぎます」と表示され結合できない
5 votes -
changing word doc to pdf not maintaining original arrangement
Changing word document to pdf messes up original arrangement acrobat pro. I signed up to adobe pdf pack because I thought it would be better but it is doing the same thing.
4 votes -
web coverter https://cloud.acrobat.com/convertpdf won't work
Work-around for not working pdf convert including INTERNAL links based on Excel "https://cloud.acrobat.com/convertpdf" won't work.
Error: "Unable to fetch base_uris from files Tier"4 votes -
EDIT does not work on Cloud Adobe
A week ago I had the edit option on my cloud adobe. Now, I do not have it. We are going backwards with this product.
3 votes -
can't find docx
I converted a pdf to docx and can't find the docx
3 votes -
can't even use it...
i need some help here ...i can't even create the PDF and won't convert to PDF i hope you can fix it ...because i need it urgent ...
3 votes -
PDF PACK: Ability to create PDFs from MS Publisher
I use very few Acrobat features, but the one I really need is the ability to create PDFs from MS Publisher for commercial printing. It would be helpful if I could do this using the PDF Pack since it allows conversion of MS Word and Excel docs.
3 votes -
Header not exported correctly
https://www.dropbox.com/s/prc2av19p3t9rkl/Screenshot%202020-02-23%2017.26.26.png?dl=0
When exporting max excel files to PDF the converter changes headers and footers to random strings not what is in the file
2 votes -
2 votes
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AAAAAA
hjggcfg
2 votes -
2 votes
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Duplicate Option
It would be great to have a Duplicate feature in this so that you can simply update a version of a document. I do lots of review visits to the same people so the top elements would remain the same in a PDF.
2 votes
cfrench
responded
Hi Ben – It looks like you made this comment relative to creating a PDF file. Can you explain more about what you’re trying to do?
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Not able to convert .dox extension files into PDFs
It's not possible to convert a .dox extension files into pdf
1 vote -
Not working properly
Adobe is not converting JPG files to PDF as it usually does.
1 vote -
Not loading
Contract isn't loading
1 vote -
Create a template not working
"create a template" is not working. I have tried uploading multiple file types, and different types of documents, and I keep receiving an error message. The link in "create a template" for "learn more" is also a broken webpage.
1 vote -
Auto-delete blank pages
When scanning double-sided, there should be an option to delete blank pages automatically.
1 vote -
1 vote
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