Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  1. CC Nhxj

    File not working

    1 vote

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  2. app does not open my pdf, pdf in document cloud broken

    This app is useless now because my pdf does not open . I had saved it in document cloud but it doesn't open it, so im mad.

    1 vote

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  3. scrolling up and down problem

    If there are many pages, it is not smooth to scroll up and down.

    1 vote

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  4. A impressão do arquivo pdf aparece com o menu lateral direito

    Estou tendo o seguinte problema: -Todos os arquivos pdf que eu abro ou salvo aparecem com o menu lateral direito completo, não posso enviar esses documentos para obter meu certificado digital dessa forma, pois isso dará a oportunidade dos documentos serem alterados sem o meu conhecimento. Aguardo se possível explicação de como resolver o problema

    1 vote

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  5. 결제취소요청

    급해서 무료체험을 신청했었는데
    사용을 못했습니다. 자동결제가 되었는데
    한번도 사용을 안하였는데, 결제 취소 부탁드립니다.
    결제 취소요청에 대해서 연락부탁드리겠습니다.

    1 vote

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  6. 1 vote

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  7. 看不见

    加载不出来。。。

    1 vote

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  8. Fail to detect subscription

    Subscribed to Adobe PDF renewal and it still kept prompting for renewal and refused to open my pdf. What's going on?

    1 vote

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  9. Imcompatibility of PC/MAC and Online Version

    So, the documentcloud is not compatible with the PC version, right? I had to open a government document but it doesn't open as it does when using the Mac or PC version. Why?

    1 vote

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  10. Useless

    Are you joking? WTF is this for if I can't open a PDF file? All I get is "To view the full contents of this document, you need a later version of the PDF viewer. You can upgrade to the latest version of Adobe Reader from www.adobe.com/products/acrobat/readstep2.html"
    Really great. Thanks.

    1 vote

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  11. Ok

    Tout est parfait, p-t ajouté une photo sur le mur blanc du fond (salle Découvertes)

    1 vote

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  12. Cannot display doc

    Please wait.....why can't I read this doc that I just filled out in the app?

    1 vote

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  13. Want to Watch what is on my PDF file

    How do I open and view a PDF file

    1 vote

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  14. Acrobat Pro for the Surface Pro

    Acrobat DC desktop should be available for the Surface Pro!

    1 vote

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  15. 1 vote

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  16. lost my documents cloud when i upgraded my acrobat

    i lost my documents cloud when i upgraded my adobe acrobat

    jceche@MSN.COM 917 741 2784
    please help asap

    1 vote

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  17. since I bought adobe reader I regularly have problems opening pdf files as there are updates running that never seem to be installed.

    Seit ich das professionelle Adobe nutze habe ich immer wieder Probleme normale pdf Dokumente zu öffnen. Ich werde dann immer aufgefordert einige Minuten auf ein Update zu warten, das aber nie kommt. Ich muss den Reader immer neu installieren, das ist wirklich lästig, speziell wenn es schnell gehen muss. Warum ist das kostenpflichtige Programm störanfälliger als das kostenlose?

    1 vote

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  18. 2 step verifications

    I have been asked for 2 step verification 4 times today and I've only opened one document this afternoon. This is absolute madness. If this keeps happening, there is no way I will be able to use your product.

    1 vote

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  19. open cloud

    nao estou conseguindo abrir o PDF da nuvem da Adobe.

    fica carregando e nao abre.

    2 votes

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  20. 1 vote

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