224 results found

1. Wither Reader

   Surprised to learn that if my subscription allows only two computers to run Acrobat at a time, a third cannot run Reader. That's a step backwards from the old days At least we can now read using Chrome or Edge, but isn't it a bit embarassing to have ceded that field?

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2. Javascript not running properly on adobe mobile products

   Hello, I design interactive pdf forms using Prepare Form. The javascripts i write do not run on Ipad and mobile phone. The work on the computer and on the browser. This is troubling because i cannot share these forms if they do not perform as designed across plat forms. The type of scripts i wrote is one that changes the layer visibility, and another is a number counter. I will this particular one for refrence "var day1 = this.getField("Day1").value;

   if (day1 === "") {
   for (var i = 1; i <= 31; i++) {
   var clearField = this.getField("Day" + i);
   clearField.value = "";
   }
   } else {
   for (var j = 1; j <= 31; j++) {
   var dayField = this.getField("Day" + j);
   if (j === 1) {
   dayField.value = 1; // Starting value
   } else {
   var prevField = this.getField("Day" + (j - 1));
   dayField.value = parseInt(prevField.value) + 1;
   }
   }
   }

   Like i said the issue is not if they work. They do. Just not on mobile. Is there a way or button i can add to encourage the script to run on mobile?

   Hello, I design interactive pdf forms using Prepare Form. The javascripts i write do not run on Ipad and mobile phone. The work on the computer and on the browser. This is troubling because i cannot share these forms if they do not perform as designed across plat forms. The type of scripts i wrote is one that changes the layer visibility, and another is a number counter. I will this particular one for refrence "var day1 = this.getField("Day1").value;

   if (day1 === "") {
   for (var i = 1; i <= 31; i++) {
   var clearField = this.getField("Day" + i);… more

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3. App is Slow

   What happened? Within the last week or so Acrobat documents are taking a L O N G time to open. Getting a bit frustrating using this product.

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   Need Info  ·  AdminAyushi (Admin, Adobe) responded

   Hi Leonard Hom

   
   

   Sorry for the inconvenience you faced. Can you please let us know if you are facing this issue for all files or any specifc file ?

   
   

   Thanks,

   Ayushi

4. Your new layout hurts usability

   Move the items in the right banner back to the left or top - or at a minimum allow the user to choose where they go. I am constantly looking for them, and their placement is bad. I mainly use acrobat on the web to read pdfs, not to edit them. Not being able to easily find the tools to move around the document, makes your product less usable.

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5. Cannot save image on PDF

   In the web version of Adobe Acrobat, I am trying to save an image on a PDF that I opened with Adobe Acrobat. I can copy the image on the page and move it around, but I cannot right-click and save the image. My friend also uses the same app as I do but she can. When I try to get the desktop app, it opens the Creative Cloud app but does not actually download the Adobe Acrobat app. The Creative Cloud simply opens.

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6. PDF Convert stuck in loop

   Your convert to PDF feature is broken. When signed in, it is stuck in a never ending loop of refreshing the page.

   The only solution I have found is to use an incognito tab and use the free version...which is ridiculous for the amount of money this account cost.

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7. Problems with documents loading

   I can't get an important document I need to download and save to load in adobe acrobat to load and can't get any help from your chat bot or find help. This is ridiculous!!

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   Need Info  ·  AdminAyushi (Admin, Adobe) responded

   Hi Suzanne Giorgione

   
   

   Sorry for the inconvenience you faced. Can you please let us know the exact issue you are facing ? Is it specific to a file or is it happening for all files?

   
   

   
   

   
   

   
   

   
   

8. Memorizar última página lida

   Muitas vezes não é salvo de onde parei. Quando abro o arquivo deveria abrir a página onde parei.

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9. adobe is not opening

   adobe reader is not working

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   Need Info  ·  AdminAyushi (Admin, Adobe) responded

   Hi afsana ali

   
   

   Sorry for the inconvenience you faced. Can you please let us know the exact issue you faced while reading the document ? 

   
   

   Regards

   Ayushi

10. Проблема

    Почему не открывается страница с моими документами

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    Need Info  ·  AdminAyushi (Admin, Adobe) responded

    Hi Марина Яковлева

    
    

    Sorry for the inconvenience you faced. Can you please let us know the tyoe of document for which you are facing this issue ? 

    
    

    Regards

    Ayushi

    
    

    
    

    
    

    
    

11. ES LENTO

    Al abrir archivos pesados es muy lento, otras plataformas funcionan normal mientras que a Acrobat le cuesta, no se puede trabajar así.

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    Need Info  ·  AdminAyushi (Admin, Adobe) responded

    Hi Maria

    
    

    Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat Web. Could you please let us know the specific file type for which you are facing this issue when using Acrobat Web.

12. Not working

    Failing to load keeps refreshing

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13. Viewing PDF to print.

    Receiving error when trying to open s PDF invoice in QuickBooks.

    •  

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14. Adicionar label ao documento

    Seria interessante ter a opção de adicionar labels ou algo semelhante para marcar, por exemplo, que o documento foi lido, revisado.

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15. I cannot zoom in and zoom out every pictures

    I cannot zoom out and zoom in in every your website pictures

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16. Unuseable scan

    That's why i don't use this.
    unusable

    • 

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17. Annoying hints

    STOP subjecting me to "hints" that appear when I open a PDF! They have been occurring for at least several days now, and I find them ANNOYING! You know, the ones that are modal and end with "Try Now"

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18. ADOBE CLOUD USING 90% OF RAM

    Im soo frustrated- Adobe creative cloud is using 90% of my RAM memory and the program keeps crashing- 7 times yesterday! I am unable to even scan for words on a document without getting multitudes of errors.
    
    How can I turn off the cloud service and disable these additional features that I are making me LESS productive?

    Also My pop up blocker has blocked 193 of your attempts in the last 4 minutes that I have written this email. Please stop and let us use the program without all the unnecessary marketing and tracking! I have been paying $30/ month for a program that works mayb 45% of the time!

    Im soo frustrated- Adobe creative cloud is using 90% of my RAM memory and the program keeps crashing- 7 times yesterday! I am unable to even scan for words on a document without getting multitudes of errors.
    
    How can I turn off the cloud service and disable these additional features that I are making me LESS productive?

    Also My pop up blocker has blocked 193 of your attempts in the last 4 minutes that I have written this email. Please stop and let us use the program without all the unnecessary marketing and tracking! I have been paying $30/ month… more

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19. PDF is showing blank

    the link is blank

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20. Unable to save rotated document permanently in same destination

    how come that we can't save a rotated document permanently on the PC ,please assist

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