Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.

Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  • My feedback
  1. Accidental deletion

    Why can’t I retrieve an accidentally deleted file?!

    1 vote

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  2. Button in Adobe DC Pro is not working. There is no error message prompt when button is pressed.

    Button in Adobe DC Pro is not working, there is no error message prompt when button is pressed, when attempted to create on new electronic forms. Please help.

    1 vote

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  3. Acrobat Performance and Information Security.

    The Acrobat is very cumbersome and doesn't work well at all. Your concept is very badly thought out and poorly engineered. It is software of inferior quality. Also your Cloud Access to Personal Identifiable Information (PII) is a serious issue and you can face serious legal action. Time for you to rethink your entire process as this is being reported to the authorities.

    1 vote

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  4. Very, very disappointed

    Have 3 year subscription to Adobe Acrobat DC. Very disappointed. Unable to convert web pages to PDF. When printing web to Adobe PDF, prints uneditable images. OCR scans are negligible. When opening browsers, prompted to sign in when already signed in via the desktop version. And even after signing in via a browser, I'm still prompted to try trials for features I already have! Help is not helpful at all. Hardly anything works! WHAT IS THIS!!

    1 vote

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  5. ugh

    tooooooo complicated. tutorials are geared for rocket scientist and brain surgeons.

    1 vote

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  6. Thanks, for making processes soooo complicated!

    WORST!
    HELP!!!
    I tried to use your Adobe. Afyter converting to Word, it told me to sign in.
    "your account alredy exists"??? No!
    Then, I had to sidn in again... and my Documenmt is gone!
    Now: I simply want to convert to Word!!!
    Impossib;e@

    1 vote

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  7. Horrible signup experience and first impressions

    I am a new customer. I need to scan documents and create PDF files. I've been on your site for about 15 minutes so far. I wanted to share my experience so far.

    Horrible.

    Firstly, this site requires 20-30 JavaScript sites, which I typically deny - and now I have to explicitly turn them on. Security needs to be brought in-house. Your customers depend on your security and using external sites is not secure.

    Next, this portal interface is too similar to the horrible Microsoft Enterprise 365 portal, which is difficult and very painful to use.

    Your layout is confusing…

    1 vote

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  8. PDF schützen nicht mehr möglich

    Man kann plötzlich von heute auf morgen keine PDFs mehr schützen. Stattdessen soll man zusätzlich bezahlen. Besonders kurios wird das alles, wenn man auf die Webseite ohne Login geht. Dann kann man die Funktion nutzen.

    1 vote

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  9. For Templates View - make TITLES Column variable width

    For the templates view, please push the STATUS column to the right - next to date. Then make the TITLE column variable so it can show more of it's text if the window is widened. This helps me with my very long template names.

    1 vote

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  10. Terrible

    I tried Adobe DC and now it wont revert back to my regular adob. Keeps asking me to subscribe when I am already a subscriber. Tried to uninstall DC but it deleted all my files...just terrible.

    1 vote

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  11. I want count of All Competed, cancelled transactions

    Is there a way we can get the count of all completed transactions.

    This information will help us to understand the utilization of Adobe Sign.

    1 vote

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  12. Decode spaces in downloaded PDF filenames

    Dencode spaces when applying a filename to the downloaded file. I don't want to see %20 all through a file name!

    I see you are using S3 signed URLs. This should be possibly using the ContentDisposition headers with a filename set. Haven't tried it, but seems like a common use case: https://stackoverflow.com/a/47400974

    Keep up the good work! Really enjoying not emailing round PDFs for signatures.

    1 vote

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  13. req for 64-bit windows compatible acrodist.exe

    Got a message popup on my laptop screen - enclosed screenshot.
    Please provide solution

    1 vote

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  14. Feedback tool is poor

    The user experience for this feedback tool is poor. It isn't clear when the user will have an opportunity to provide details about what is the bug. It seems as though this field (the one I'm typing in now) is the one where all of the details go, but I expected for this first field to be a short summary of what's the problem, and details to be provided in subsequent fields. In a previous bug/suggestion I filed, I wasn't sure what was next so I entered a really lame description because I thought I would have the opportunity to…

    1 vote

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  15. Overiding words

    When I am typing up documents, Adobe Reader (which I have deleted,) interferes with Acrobat Pro and my wordings that I have typed in on the template document appear elsewhere in the same document.
    I have rung your company and they have been helpful. But it still happens, especially when I use the same document again.

    1 vote

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  16. Compresión de archivos

    Cuando comprimo un archivo pdf en la herramienta online, se desconfiguran algunos textos y aparecen letras o signos extraños

    1 vote

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  17. NEED HELP

    I need you help I still have an active subscription have signed out and back in again I however it is saying my subscription is not valid. this is very frustrating and its not easy to find out how I can get help!

    1 vote

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  18. Unable to delete a shared file

    Unable to delete a shared file

    1 vote

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  19. I need my serial number to reinstall Adobe on my new laptop. My email address is cynthia.binkley@conduent.com

    I've replaced my laptop and now cannot install ADOBE because it wants a Serial Number which i don't have. My email address is cynthia.binkley@conduent.com

    1 vote

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  20. Stop log in to apps

    Adobe acrobat pro is uselees since i have to log in each time i want tio use the ****** app. and the password is too complicated for me to remember since i use the ****** software only to support otther adobe users with their adobe problems. I use 5 min each time to start the ******* app

    1 vote

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