way more time consuming and incorrect than Docusign
We will be leaving for Docusign most likely. The reason is your software has become unreliable and is embarrassing a shell having to send a document multiple times for s-signature because your system incorrectly puts the wrong names in fields. Moreover, making any changes are ridiculously complex and the entire process is way too time consuming. I have had enough of this nonsense. I am sure I am not the first to say this. You better fix it or prepare for a Docusign monopoly.
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