749 results found
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Automatically alters form fields that have already been filled out.
I hope Adobe can have a setting that doesn’t alter the form fields and allows the document to be used solely for signatures.
1 voteHello Christine,
Could you help us describe more the issue you are having. It could be useful if you describe the workflow.
Thank you for your comments and feedback.
Sign in Acrobat Web Team.
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****
you made me loose 2 entire days and iwill loose my contract too. It only messes everything
2 votes -
Fallo en edicion
tengo un pdf que nesecito terminar de urgencia y el programa simplemente no me permite editarlo, me deja editar otros pero este solo se congela en "preparando archivo", la verdad me haran perder un trabajo por esto. me desuscribo y buscare otra herramienta
2 votes -
Poor AI service
I often get an error message, 'something went wrong, please try again in a few minutes' whenever I try to use the AI function - I'm very frustrated as I paid for the annual fee for this feature and it is useless.
1 voteHi Toshiyo Hayashi
Sorry for the inconvenience you faced. Can you please let us know if AI Assistant is not working for you on all the files or any specific file?
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Contact records for further use
Hi, I suggestion we can add our contacts. Si we don't have to enter each contact for signature every single time. Also, the sign platteform is buggy, I had to start over 5 times!!
1 voteHello Charles,
We are sorry you are having trouble with this feature. Could you provide more details of the issue? For example:
- Does it happened with an specific file?
- Does it happened with an specific recipient?
- Could you provide a screenshot or the document were you are seeing this?
Any information that you can provide will be really useful to triage and fix this issue.
Thanks,
Sign in Acrobat Web Team
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Improve the e-sign feature
Why does a perfectly prepared PDF document that looks good turn wonky with missing data when it is sent out for a signature?
1 voteHello,
We are sorry you are having trouble with this feature. Could you provide more details of the issue? For example:
- Does it happened with an specific file?
- Does it happened with an specific recipient?
- Could you provide a screenshot or the document before and after were you are seeing this?
Any information that you can provide will be really useful to triage and fix this issue.
Thanks,
Sign in Acrobat Web Team
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Resending of E-sign Request
Resend e-sign request
1 voteHello Ash,
We are sorry you are having trouble with this feature. Could you provide more details of the issue? For example:
- Does it happened with an specific file?
- Does it happened with an specific recipient?
- Could you provide a screenshot or the document were you are seeing this?
Any information that you can provide will be really useful to triage and fix this issue.
Thanks,
Sign in Acrobat Web
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Make instructions clear and updated.
Yo, why is your product so difficult to use? Come on, I'm wasting so much time.
1 voteHi,
We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause.
We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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Fix text boxes
make sure that text boxes that have been entered don't suddenly stop letting people edit them
1 vote -
very bad experience
not good
1 vote -
Title of the documents for e-signature
Hello, when we send multiple documents for e-signature, the file name by default appears as "binder agreement". I always rename it to the name I would prefer however, the edited name is never accepted. The documents once sent for e-signature will revert back to "binder". Can this be resolved? It appears very weird that the client receiving the document for signature receive it as "binder" for signature.
2 votesHello Shrenik,
We are sorry you are experiencing trouble with this feature, we will be more than happy to help resolve this problem! But first, could you please help us answer the following questions, so we understand this issue better:
- Does this happen with any file type?
- Does this happen only with multiple files?
We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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error en resumen
cuando realizo un resumen, siempre aparece la siguiente información en la imagen que adjunto, me solicita actualizar la pagina.
1 voteHi Leo Castaneda
Sorry for the inconvenience you faced. Can you please let us know if you are facing this error for all the files or a single file? Could you please share the file with us if possible ?
Thanks,
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signature recovery
I have had multiple documents cutoff signatures when E-signing. I am wondering if someone could help me figure out why and get the signatures to show up.
1 voteHello Jon,
We are sorry you are having trouble with this feature. Could you provide more details of the issue? For example:
- Does it happened with an specific file?
- Does it happened with an specific recipient?
- Could you provide a screenshot or the document were you are seeing this?
Any information that you can provide will be really useful to triage and fix this issue.
Thanks,
Sign in Acrobat Web Team
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FIX YOUR APPS
Your software is *. When I open Adobe Sign the app goes to some stupid web based acrobat that can’t open any files and is useless. For the amount of money I spend on your service it should not be this idiotic or frustrating. FIX YOUR * SOFTWARE!!!!!
1 voteHello Harold,
We are sorry that you are having issues with this feature. Could you provide more information about it? For example what are the steps you usually do to trigger it, the type of file that you are using, also any screenshots or video will be really useful.
Thanks,
Sign in Acrobat Web Team
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AI Assistant is good for make summary
Really this document is very fruitful for all Urban Planner to improve their knowledge.
Please make us available it's final document.1 voteHi Manjeet Kumar Thakur
Can you please let us know the exact issue that you are facing?
Thanks,
Ayushi
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1 vote
Hello Dieumb,
Thank you for reaching out, could you please explain further your issue?
Sign in Acrobat Web Team
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1 vote
Hi Pimo Primo
Can you please let us know the exact issue that you are facing?
Thanks,
Ayushi
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Deleting Added Text
When adding text to certain documents, the application will delete random text, sometimes all of it and sometimes just a few letters here and there. It has been a terrible experience when completing multi-page documents.
1 voteHi Brandy Kidd,
Thank you for contacting us. Can you please apprise us with the following information to assist you better:
1. Could you please share the workflow and the file in which you faced the issue?
2. Does it happen for all files or with any specific document?
Thanks, Acrobat Web Edit Team
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Save filled in pdf "bug"
So I filled in a PDF but got something wrong, and now I have to pay to fix what i filled in or do it all again? Nice way of convincing people to join another subscription.
1 voteHello Jose Pedro,
We are sorry you're experiencing issues with the feature. While we try to narrow down the possible cause of this issue, could you please provide more information about it? For example, this error occurs when you upload a file to Acrobat Web or is it happening on the Desktop app? Any additional information that you could provide will help us address this issue as soon as possible.
Thanks,
Sign In Acrobat Web Team
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E-Signature not working
Requesting E-Signatures is not working.
Error message: auth.services.adobe.com refused to connect.1 voteHello Kimberly,
We are sorry you are having trouble with this feature. We are triaging your issue and are gathering more information to understand the problem better. Could you provide more information of what you are seeing? Any screenshots or steps of how you trigger this issue will be really helpful for us.
Thanks,
Sign in Acrobat Web Team
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