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Acrobat Web

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749 results found

  1. I hope Adobe can have a setting that doesn’t alter the form fields and allows the document to be used solely for signatures.

    1 vote

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    Hello Christine,

    Could you help us describe more the issue you are having. It could be useful if you describe the workflow.

    Thank you for your comments and feedback.


    Sign in Acrobat Web Team.

  2. you made me loose 2 entire days and iwill loose my contract too. It only messes everything

    2 votes

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  3. tengo un pdf que nesecito terminar de urgencia y el programa simplemente no me permite editarlo, me deja editar otros pero este solo se congela en "preparando archivo", la verdad me haran perder un trabajo por esto. me desuscribo y buscare otra herramienta

    2 votes

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  4. I often get an error message, 'something went wrong, please try again in a few minutes' whenever I try to use the AI function - I'm very frustrated as I paid for the annual fee for this feature and it is useless.

    1 vote

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    Hi Toshiyo Hayashi

    Sorry for the inconvenience you faced. Can you please let us know if AI Assistant is not working for you on all the files or any specific file?

  5. Hi, I suggestion we can add our contacts. Si we don't have to enter each contact for signature every single time. Also, the sign platteform is buggy, I had to start over 5 times!!

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hello Charles,

    We are sorry you are having trouble with this feature. Could you provide more details of the issue? For example:

    • Does it happened with an specific file?
    • Does it happened with an specific recipient?
    • Could you provide a screenshot or the document were you are seeing this?

    Any information that you can provide will be really useful to triage and fix this issue.

    Thanks,

    Sign in Acrobat Web Team

  6. Why does a perfectly prepared PDF document that looks good turn wonky with missing data when it is sent out for a signature?

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hello,

    We are sorry you are having trouble with this feature. Could you provide more details of the issue? For example:

    • Does it happened with an specific file?
    • Does it happened with an specific recipient?
    • Could you provide a screenshot or the document before and after were you are seeing this?

    Any information that you can provide will be really useful to triage and fix this issue.

    Thanks,

    Sign in Acrobat Web Team


  7. Resend e-sign request

    1 vote

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    Hello Ash,

    We are sorry you are having trouble with this feature. Could you provide more details of the issue? For example:

    • Does it happened with an specific file?
    • Does it happened with an specific recipient?
    • Could you provide a screenshot or the document were you are seeing this?

    Any information that you can provide will be really useful to triage and fix this issue.

    Thanks,

    Sign in Acrobat Web 

  8. Yo, why is your product so difficult to use? Come on, I'm wasting so much time.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi,

    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause.

    We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  9. make sure that text boxes that have been entered don't suddenly stop letting people edit them

    1 vote

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  10. 1 vote

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  11. Hello, when we send multiple documents for e-signature, the file name by default appears as "binder agreement". I always rename it to the name I would prefer however, the edited name is never accepted. The documents once sent for e-signature will revert back to "binder". Can this be resolved? It appears very weird that the client receiving the document for signature receive it as "binder" for signature.

    2 votes

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    Hello Shrenik,

    We are sorry you are experiencing trouble with this feature, we will be more than happy to help resolve this problem! But first, could you please help us answer the following questions, so we understand this issue better:

    • Does this happen with any file type?
    • Does this happen only with multiple files?

    We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  12. cuando realizo un resumen, siempre aparece la siguiente información en la imagen que adjunto, me solicita actualizar la pagina.

    1 vote

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    Hi Leo Castaneda


    Sorry for the inconvenience you faced. Can you please let us know if you are facing this error for all the files or a single file? Could you please share the file with us if possible ?


    Thanks,

  13. I have had multiple documents cutoff signatures when E-signing. I am wondering if someone could help me figure out why and get the signatures to show up.

    1 vote

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    Hello Jon,

    We are sorry you are having trouble with this feature. Could you provide more details of the issue? For example:

    • Does it happened with an specific file?
    • Does it happened with an specific recipient?
    • Could you provide a screenshot or the document were you are seeing this?

    Any information that you can provide will be really useful to triage and fix this issue.

    Thanks,

    Sign in Acrobat Web Team

  14. Your software is *. When I open Adobe Sign the app goes to some stupid web based acrobat that can’t open any files and is useless. For the amount of money I spend on your service it should not be this idiotic or frustrating. FIX YOUR * SOFTWARE!!!!!

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hello Harold,

    We are sorry that you are having issues with this feature. Could you provide more information about it? For example what are the steps you usually do to trigger it, the type of file that you are using, also any screenshots or video will be really useful.

    Thanks,

    Sign in Acrobat Web Team

  15. Really this document is very fruitful for all Urban Planner to improve their knowledge.
    Please make us available it's final document.

    1 vote

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  16. 1 vote

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  17. 1 vote

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  18. When adding text to certain documents, the application will delete random text, sometimes all of it and sometimes just a few letters here and there. It has been a terrible experience when completing multi-page documents.

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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    Hi Brandy Kidd,

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1. Could you please share the workflow and the file in which you faced the issue?

    2. Does it happen for all files or with any specific document?

    Thanks, Acrobat Web Edit Team

  19. So I filled in a PDF but got something wrong, and now I have to pay to fix what i filled in or do it all again? Nice way of convincing people to join another subscription.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hello Jose Pedro,

    We are sorry you're experiencing issues with the feature. While we try to narrow down the possible cause of this issue, could you please provide more information about it? For example, this error occurs when you upload a file to Acrobat Web or is it happening on the Desktop app? Any additional information that you could provide will help us address this issue as soon as possible.

    Thanks,

    Sign In Acrobat Web Team

  20. Requesting E-Signatures is not working.
    Error message: auth.services.adobe.com refused to connect.

    1 vote

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    Hello Kimberly,

    We are sorry you are having trouble with this feature. We are triaging your issue and are gathering more information to understand the problem better. Could you provide more information of what you are seeing? Any screenshots or steps of how you trigger this issue will be really helpful for us.

    Thanks,

    Sign in Acrobat Web Team

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