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Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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For a new feature request:

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  2. Description of desired feature
  3. Why the feature is needed

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  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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Acrobat Web

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750 results found

  1. Failure to combine files

    Lately when I try to combine files into one, the PDF fails to combine. What causes this and can you fix it? If not, I may have to find another application to use.

    1 vote

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    0 comments  ·  Combine files  ·  Admin →
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    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Shaynon,


    Thanks for reaching out and apology for any inconvenience caused. Are you still facing the issue? Can you please share the screenshot for the error you are facing?


    Regards,

    Shweta

  2. complicated

    searched high and low and can't find how to edit my signature. what a joke

    1 vote

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    Need Info  ·  2 comments  ·  Fill & Sign  ·  Admin →
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  3. impossible de compresser

    impossible de compresser les fichiers ??? remboursez moi mon abonnement

    2 votes

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    0 comments  ·  Other  ·  Admin →
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    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Philippe,

    Thanks for reaching out to us and we are very sorry fir any inconvenience caused, Could you please share the file where you are facing issues while using compress?

    Regards,
    Shweta

  4. Not intuitive in any way

    I'm trying to sign and you don't have black ink for marking up and it's not intuitive to figure out how to sign.

    1 vote

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    Need Info  ·  2 comments  ·  Fill & Sign  ·  Admin →
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  5. PDFs showing up blank

    PDFs aren't showing when I try and view them from a review link.

    3 votes

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    0 comments  ·  View PDF files  ·  Admin →
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  6. Signature too small

    Too small signature on returned document makes this product unusable. Please let me know if there is a fix.
    Thank you.
    Bruce Wigle
    brucew@mdwpa.com
    407-644-9801

    3 votes

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    1 comment  ·  Fill & Sign  ·  Admin →
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    Need Info  ·  AdminWanda (Admin, Adobe) responded

    Hi Bruce,

    Thanks for your feedback. Could you please provide some more details to help us understand the problem.

    Did you use Request Signatures to request someone else to sign? Or did you use Fill and Sign to sign it yourself? Did it happen to all documents or just some? Is it possible for you to share the documents with us so we can investigate?

    Thanks,
    Adobe Sign Team

  7. loss of features make product unuseable

    this application is even more problematic today than it was yesterday, which was bad enough. Now i can't email my file. What is going on????

    I am not enjoying using this application. And once I did.

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  8. software basura

    NO me resulto util el primer documento pdf a word que copnverti es totalmente ilegible, creo que esta compra es un error no lo recomiendo

    1 vote

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    Need Info  ·  1 comment  ·  Commenting  ·  Admin →
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  9. product fails to meet expectations

    you had a good product and in the last month I have lost all the functionality. The latest is that I can't upload my pdf file.

    I am ready to try DocuSign

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  10. download problem

    merge file download problems
    very slow
    westing time

    2 votes

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    0 comments  ·  Combine files  ·  Admin →
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    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Samir,

    Thanks for using Acrobat Web and providing feedback. Could you please let us know if the merged file tat you are trying to download is of what size?

    Regards,
    Shweta

  11. Bad

    Unusuable. pages are overlapping at the bottom for no reason.

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  12. converting not working

    not working properly

    2 votes

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    0 comments  ·  Edit PDFs  ·  Admin →
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    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Prince,

    Thanks for reaching out. Please help us with providing more info here. Are you facing any issue while conversion or throwing some error? Please provide any screen for error or source file that you are trying to convert

    Regards,
    Shweta

  13. Bad Conversion from PDF to Excel with new version

    Very Bad, Losing data while converting PDF to Excel after installing latest version. Earlier it was working fine

    2 votes

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    Need Info  ·  1 comment  ·  Export PDF  ·  Admin →
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  14. Shehab

    https://documentcloud.adobe.com/link/track?uri=urn:aaid:scds:US:2d7ba5e5-8a7e-49e3-9af6-2428efae1469

    1 vote

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    Need Info  ·  0 comments  ·  Export PDF  ·  Admin →
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  15. I can't get to compress PDFs now!

    Why can't I compress PDFs any more!? Infuriating change there!

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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  16. Not working

    Cannot combine files always crashes after a few pages, doesn't matter the type of file, name, location etc - googled the issue seems this dates back a few years - pretty dissappointing have to pay for another software to work with PDF's

    1 vote

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    0 comments  ·  Combine files  ·  Admin →
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    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Lori,

    Thanks for reaching out to us and apology for the trouble. In order to help you, could you please provide more information on the issue that you are facing? What kind of files you uploaded, any error you are seeing?

    Regards.,
    Shweta

  17. WORK

    This whole thing about not being able to use DESKTOP TOTALLY SUCKS.... I DON'T HAVE A GOOD INTERNET CONNECTION AND JUST SPENDT HOURS ON A PROJECT ONLY TO HAVE IT LOST!!!!! MAYBE AUTOMATICALLY SAVE THE FILE WHILE YOU WORK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Wesley,

    Thanks for reaching out to us and sorry for the trouble. Could you please provide more info here so that we can help you out? What specific workflow you were trying where you faced the issue?

    Thanks,
    Shweta

  18. Uploaded Image get's wrongly trimmed

    I was trying to sign the form with an image of the signature but for some weird reason the picture get's trimmed all the time on the side. And half of the signature gets lost...

    2 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Need Info  ·  AdminRobert Kagramanov (Admin, Adobe) responded

    Hi Nathan,

    Thanks for your feedback. Could you please provide some more details to help us understand the problem.

    What file format did you upload? Size of image file? What browser are you using?

    Is it possible for you to share the image file so we can investigate?

    Thanks in advance,

    Adobe Sign Team

  19. Unable to fill & sign on password protected pdf

    Unable to use "Fill & Sign" feature on password protected file. While I'm able to view the pdf.

    3 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  20. "Sales Kit v2.0.pptx" is either too large or too complex to convert.

    "Sales Kit v2.0 (draft).pptx" is either too large or too complex to convert.

    1 vote

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    0 comments  ·  Create PDF  ·  Admin →
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    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Kennie,

    Thanks for reaching out to us and apology for any inconvenience caused? Could you please either send file with us or let us know whats the size of the file that you are trying to convert?

    Regards,
    Shweta

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