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Acrobat Web

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638 results found

  1. Please fix this error:
    auth.services.adobe.com refused to connect.

    1 vote

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    Hi Kimberly,


    We are sorry you are experiencing trouble with this feature . We are triaging your issue and are gathering more information to understand the problem better. 

    Would you mind telling us where this message is being displayed? Or, which steps  you took to have this message pop up?


    Also, try refreshing your browser's page, sometimes this kind of problem comes from the computer itself and/or the internet connection. 


    Please let us know if this issue persists to do a further review.


    Thanks,
    Sign in Acrobat Web Team

  2. my Adobe reader is saying that it wont open and some features wont work. It wont open my file at all. if it does it says its blank.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hello Ronda,

    We are sorry you are experiencing trouble with this feature. Could you please send us the document you are trying to open? And we will try and replicate this issue to do a further inspection on the matter.

    Thanks,

    Sign in Acrobat Web Team

  3. This is so messed up. I spent two hours editing the pdf and I got a faulty end product with faded words, double words. Your product is so bad that I dont want to use it again

    1 vote

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    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
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  4. I ******* HATE Adobe! I hate the new version and I hate how UNintuitive it is compared to the older versions! I have to CALL tech support for the stupidest easy functions because everything is different and not easy to figure out without an instruction. If you don't use it, you lose it and I don't adjust or alter pdf's enough to remember how to alter forms. You people need to STOP adding all of these gosh **** functions and simplify more. In the Marine Corps the say this: K.I.S.S. Keep It Simple Stupid.

    1 vote

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    Need Info  ·  1 comment  ·  Create PDF  ·  Admin →
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  5. I don't know how to use it. I make changes and it draws a line down the side of the page and the deleted part has discoloration.

    1 vote

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    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
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  6. J'ai une enorme croix à la place de ma signature dont je n'arrive pas à me débarasser

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hello Florian,

    We are sorry you are experiencing trouble with this feature. 

    Would you be so kind to explain the issue you are facing a little bit deeper? That'd be really helpful for us to have a better understanding of the problem. 

    Also, it'd be great if you could provide the document as well.

    Thanks,

    Sign in Acrobat Web Team

  7. Disappointed that Edit does not include the ability to select and arrange parts of an existing image or Copy/Paste within an existing document.

    1 vote

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    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
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  8. For some reason every time I try to compress this file with your on-line compression it replaces much of the text with "tofu" or rectangles where the characters should appear.

    1 vote

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    Need Info  ·  1 comment  ·  Create PDF  ·  Admin →
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  9. Doc. Is not clear all the written things cannot be seen clear.

    1 vote

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    Need Info  ·  1 comment  ·  Export PDF  ·  Admin →
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  10. The new update is awful! The text does not auto-size anymore so you can't see the full text in the form fields and my templates are now not working properly.

    2 votes

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    1 comment  ·  Fill & Sign  ·  Admin →
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    Hello Victoria,

    We are sorry you are having trouble with this update. Could you provide more information about ? For example:

    • The steps you do to encounter this issue
    • The templates that are not working properly 
    • Any other information that you might deem important 

    Thanks, 

    Sign in Acrobat Team

  11. I have a PDF that's about 50MB. I wanted to compress it using the Low Compression option which estimated it would be about 24MB. I've tried it several times now and each time it outputs a 7MB file and breaks the design. It seems to disregard the Low Compression selection entirely.

    1 vote

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    Need Info  ·  1 comment  ·  Create PDF  ·  Admin →
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  12. This compressed file is not readable. Not sure how else to fix, thanks.

    1 vote

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  13. ******** doesn’t even ******* work and I pay for this trash *** *. * Adobe.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hello Edward,

    We are sorry you are having trouble with this feature. Could you provide more information about this issue? 

    Thanks,

    Sign in Acrobat Web Team

  14. New Adobe Acrobat interface is bringing me to tears.

    1 vote

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    Hello Kristine,

    We are sorry you are having trouble with the new experience. Could you provide more information about what is causing you issues? This will help us to improve your experience.

    Thanks,

    Sign in Acrobat Web

  15. Vector graphics seem not to be rendered the same in the online version as in the desktop version.

    1 vote

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    Hi Stefan Signer, 

    Thanks for reaching out to us. Are you observing this for all files or certain specific files? If possible, please share the document with us to investigate further. 


    Regards,

    Acrobat Web team


  16. I am subscribed to Adobe pro but I cannot edit a booklet and see the hyperlinks neither via iPad nor in safari, chrome or firefox. I only can add text or pages. When I added text, it changed my previous hyperlinks and moved them so the hyperlinks do not correspond to the right pages. The icon hyperlink does not appear anymore in editing. It is very frustrating. It also asks to constantly refresh the page. I susbcribed to Pro because of the editing but if I cannot edit anymore I will cancel my susbription.

    1 vote

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    Need Info  ·  0 comments  ·  Edit PDFs  ·  Admin →
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  17. How the **** did you ruin this app? It does not work anymore. Get your **** together

    1 vote

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    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
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  18. I am unable to edit my PDF because I keep getting an error code. Please help me resolve this as I need to finish my taxes.

    1 vote

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    Need Info  ·  0 comments  ·  Edit PDFs  ·  Admin →
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  19. At the time of filling the form the text box moves from it's place once we click somewhere else.

    Once the form is filled and downloaded, the text boxes are either incomplete or moved and sizes also are changed.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Prateek,

    As a follow up we will like to know more information about this issue. Could you provide more details? For example, if you could share the document you're using, the steps you do and any other information that might be helpful to us.

    Thanks,

    Sign in Acrobat Web Team

  20. Issues using a pdf. It doesn't load properly or is taking forever to open past one month.

    1 vote

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    Need Info  ·  1 comment  ·  View PDF files  ·  Admin →
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