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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

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  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

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  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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Acrobat Web

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752 results found

  1. the sign a document - is not loading up!

    1 vote

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  2. FIll and sign feature completely broken on both Chrome and desktop.

    1 vote

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    Need Info  ·  0 comments  ·  Fill & Sign  ·  Admin →
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  3. I own an enterprise license for Adobe Sign and no matter what my IT staff does its still disabled on desktop, browser, and mobile

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Kayla, Very sorry to hear that you are not able to use Adobe Sign. Would be nice if you can share more info (steps to reproduce) so we can try to reproduce the issue. Thank you, Robert

  4. the update to the document cloud is really bad and takes the product back 10 years. Please reinstate the old format and stop messing around with the product so many people rely on

    1 vote

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  5. Received technical support last week...unfortunately all three of the adobe e-sign documents that went out could not be processed by client.

    2 votes

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  6. Hello I'm getting this error. I have not changed my process. This is slowing me down. I need help ASAP

    1 vote

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  7. https://documentcloud.adobe.com/link/tools/?group=group-sign

    Page is blank? It was there a couple of hours ago!

    1 vote

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  8. why can't you have enough people in customer service get better service from an airline

    1 vote

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    Need Info  ·  0 comments  ·  Fill & Sign  ·  Admin →
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  9. I hate my techers work

    3 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  10. I cannot request or send signatures on forms, it instructs me to contact customer service.
    Heather Kasel
    hkasel@city-ventures.com

    1 vote

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    Hi Heather,

    Sorry you’re having trouble using the product. You do have entitlements for Request Signatures but there was an issue with processing your recent entitlement changes. It’s fixed now and you should be able to request signatures. Please let us know if you still encounter issues.

    Thanks,
    Adobe Sign Team

  11. One of my clients on a mac computer didn't have a button for signing/submitting back to me... just a bubble saying all fields have been completed...

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  12. This "All agreements" view is vastly inferior to the previous view. When managing large volumes of documents it is not easy to filter and see which items are pending for myself in date order (previously the groupings were there, and could then be sorted by date). I have many items in the "Waiting for you" view which are actually not waiting for me. Why? They were not listed in the legacy view. This is a total mess!

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  13. I've tried to send a contract 3 times, its failed and I got an error message.

    I'm now trying to figure out if any of them actually got sent to the client. How do I find that out?

    The contract is still showing as draft - does that mean it hasn't been sent out?

    1 vote

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  14. All the products like illustrator photoshop etc are working very well, Adobe Acrobat is really horrible, the layout is incomprehensible, no tools to organise documents in a proper way, the app is even worst than the online, 50£ per month ....

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  15. Loading signature from image don't recognize the hole signature only parts of it. Can't configure where in the image the signature it is located. It is automated and it doesn't work on my signature. Simply Horrible.

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  16. why can I not sign document

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  17. How do I delete the pdf's I made tonight using the signing tool. This is more than frustrating. Why can I not delete them?

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  18. O document cloud é muito instável. Está sempre dando um erro ao entrar na função de solicitar assinaturas. Estou extremamente insatisfeita.

    3 votes

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    Need Info  ·  0 comments  ·  Fill & Sign  ·  Admin →
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  19. When I place my signature there is no button to save, or complete signing. What am I supposed to do?

    3 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hello Robert,

    Thank you for your feedback, could you please share more information about the difficulties you are facing with saving and signing agreement?
    —Robert

  20. I have been trying to edit a file that I downloaded which is NOT password protected but am having difficulty editing it. This is frustrating as I spent time downloading the added features of ADobe, started my 7-day free trial but unable to use any of the features! very frustrated!

    4 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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