381 results found

1. TrimBox problem with microscopic text

   Hello,
   Adobe Reader is the only PDF reader that cannot open properly some kind of PDFs generated by the LaTeXiT software (I am the developer BTW).
   Those PDFs have a particularity : some metadata is hidden by using microscopic (1e-6) font size with transparent text.
   The PDF is generated through Apple's Quartz technology and standard drawing commands, using the standard Courier font.
   No PDF standard seems violated, but Adobe Reader complains about TrimBox problems (while all other PDF readers just work).
   Is there any reason/workaround ?
   It seems to be a bug in Adobe Reader.
   Here is attached an example.

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2. I can't download any document

   I can't download any document

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3. Acrobat cannot differentiate between Apple Pencil and finger
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4. Cancelación

   Cancelar suscripción

   4 votes

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5. I deleted Adobe on IPad (IOS) and my files stored locally disappeared (all those stored in the “acrobat” file). Can I retrieve them ?

   I deleted Adobe on IPAD (iOS) and my files stored locally in the “Acrobat” sub directory all disppeared. Can I retrieve them ?

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6. Unable to copy PDF from Chrome since iOS 13 update

   Unable to copy PDF from Chrome since iOS 13 update

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7. All files now display as inverted black and white

   I am running iOS 12.4.1 on an iPhone 7Plus with Adobe Acrobat App version 19.07.00 (20190719.193727). I have attempted to delete and reinstall the app with no success.
   All of my files now only display in inverted black & white. There are no colors. This appeared a few versions ago. I’ve been hoping that updating my OS and the app would resolve the issue but to no avail. I have reviewed all possible settings and nothing pops out. This just started happening one day.

   ???

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8. What is my password?

   I need to close Acrobat reader, but don’t remember my password. Can you help quickly?

   4 votes

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9. iPad iOS not saving edits

   I use Acrobat Reader for iPad iOS. I’ve used it for a long time and it’s always given me the ability to go back and edit older documents (I have repeat clients that we can re-use paperwork for, they can update info, sign and we are done). Yesterday I pulled up old and new files, edited them to print, printed them, and closed the files as I did before. When I noticed an error on one file, I re-opened to edit the error and noticed that NONE of the original changes saved. I opened the other files from the day and had the same result. This is scary because I occasionally meet people on the go, fill out their forms, have them sign and don’t reopen the file for a few weeks for reference.

   I use Acrobat Reader for iPad iOS. I’ve used it for a long time and it’s always given me the ability to go back and edit older documents (I have repeat clients that we can re-use paperwork for, they can update info, sign and we are done). Yesterday I pulled up old and new files, edited them to print, printed them, and closed the files as I did before. When I noticed an error on one file, I re-opened to edit the error and noticed that NONE of the original changes saved. I opened the other files from the day… more

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10. Printing Issues

    Using Acrobat Reader for an iPad to complete fillable forms and print the completed form. After completing the form and selecting print, none of completed form fields print. Everything is left blank. The fields also show blank in the print preview. We’ve been using this system without issue for the last few months. This past Friday is when the bug occurred.

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11. Highlights/comments/annotations not saving

    While reading I can highlight, make comments other annotations etc. But immediately after I click “done” on the PDF (it’s a large academic text) and come back into it, all my work is completely gone. I have tried exporting the pdf with the highlights into the cloud, I have tried sharing it through email, every time I access it back it’s clean without any of my edits. The app didn’t crash at any point. If I momentarily leave the app (without closing it) and come back, the edits will still be there. However, closing the app and coming back to it does delete the edits.

    While reading I can highlight, make comments other annotations etc. But immediately after I click “done” on the PDF (it’s a large academic text) and come back into it, all my work is completely gone. I have tried exporting the pdf with the highlights into the cloud, I have tried sharing it through email, every time I access it back it’s clean without any of my edits. The app didn’t crash at any point. If I momentarily leave the app (without closing it) and come back, the edits will still be there. However, closing the app and coming back to… more

    4 votes

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12. Find in document doesn’t work

    The app doesn't recognize any text in few documents in app but the desktop version easily does that. Other pdf reader including ibook were able to read and find the text in that particular document. But the adobe reader wasn't able to that. Few of the such documents were converted to pdf. However, the app is up to date.

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13. Downloads keep disappearing (bug)

    I have several PDF files stored in Document Cloud and I want to access some of them on Acrobat Reader on several iPads, offline.
    So, I locate the files, tap on the little cloud icon, the files download but after a few minutes or if I restart the iPad, the downloads disappear and I have to re-download them.

    Some info about my setup:

    • CC suite is being used on two Macs.
    • The latest Acrobat Reader app has been downloaded on several up to date iPads, under 2-3 Apple IDs, and all are logged in and able to access the Document Cloud files.
    • All the iPads have plenty of free storage.
    • I have tried to remove Acrobat's access to iCloud drive, to no effect.
    • The PDF files are about 10-20MB each
    • I am trying to download about 30 of them for offline viewing

    Any help?

    P.S. What is the purpose of the "On this iPad" tab, if not displaying the downloaded PDF files?

    I have several PDF files stored in Document Cloud and I want to access some of them on Acrobat Reader on several iPads, offline.
    So, I locate the files, tap on the little cloud icon, the files download but after a few minutes or if I restart the iPad, the downloads disappear and I have to re-download them.

    Some info about my setup:

    • CC suite is being used on two Macs.
    • The latest Acrobat Reader app has been downloaded on several up to date iPads, under 2-3 Apple IDs, and all are logged in and able to access the Document… more
    4 votes

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14. Stops in between reading
    4 votes

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15. Pdf is invisible

    Dear Adobe

    I am a user of your Adobe Reader on my Ipad, gradually moving all material from Ibooks to Adobe reader, primarily because of the Reader’s superior folder structure. Now I am faced with a problem. The main body of an old book, dated 1563, as obtained from the Utrecht university library, is visible in Ibooks but not in Adobe Reader. The link to that book is:
    http://objects.library.uu.nl/reader/index.php?obj=1874-255088&lan=en#page//27/21/67/27216700602718352087330726891608239419.jpg/mode/1up255088&lan=en#page//27/21/67/27216700602718352087330726891608239419.jpg/mode/1up
    I have tried many ways to get it readable in Adobe Reader:
    -sharing the pdf of that book in Ibooks with Adobe Reader,
    -straightaway from the Utrecht university site using Safari,
    -sending the Ibooks to myself by email follwed by storing the email attachment in Adobe Reader.
    None of these worked.
    Can you advice me on how to get the book visible in Adobe Reader?
    My Reader version is 19.03.00 (20190312.152237)
    My Ipad: 6th generation, 2018, IOS 12.1.4

    Thank you
    Jos

    Verstuurd vanaf mijn iPad

    Dear Adobe

    I am a user of your Adobe Reader on my Ipad, gradually moving all material from Ibooks to Adobe reader, primarily because of the Reader’s superior folder structure. Now I am faced with a problem. The main body of an old book, dated 1563, as obtained from the Utrecht university library, is visible in Ibooks but not in Adobe Reader. The link to that book is:
    http://objects.library.uu.nl/reader/index.php?obj=1874-255088&lan=en#page//27/21/67/27216700602718352087330726891608239419.jpg/mode/1up255088&lan=en#page//27/21/67/27216700602718352087330726891608239419.jpg/mode/1up
    I have tried many ways to get it readable in Adobe Reader:
    -sharing the pdf of that book in Ibooks with Adobe Reader,
    -straightaway from the Utrecht university site using Safari, … more

    4 votes

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16. Version 19.02.01 bug

    Since I downloaded 19.02.01, many things have gone amok. First, it told me I could not open a file due to an unknown error. Then it opened my file, but I could not add comments. Then it seemed that the file was corrupted, only displaying half the file. Now it won’t open at all. I have an iPad 2, running iOS 12.1.

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17. BUG- Google Drive connectivity REMAINS an issue

    Hi, despite the update for Adobe PDF Expert on iPad that said it was going to fix Google Drive connectivity, it is still extremely slow to open my drive account and I cannot upload PDFs to any folders in GD. Says "pending" for a while then never moves. Disappointing because I rely heavily on this app for my private students to push them their lesson notes to practice at home at the end of our lesson.

    I am on Wifi at home, space in GD not an issue, running lated iOS, updated to latest version of the app. PLEASE FIX!!!

    4 votes

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18. Cancelar assinatura

    Quero cancelar minha assinatura mas ela não consta nas assinaturas do App Store.

    3 votes

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19. Audio reader bug on ipad

    Hello
    I am not able to activate the audio reading on my ipad with the Adobe Arobat Reader application for reading aloud.
    Can you help me please!

    3 votes

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20. Don't auto editable/OCR every page in a document unless there’s a way to lock or stop that feature on pages where it is incompatible

    It would be great if the PDF didn't automatically try and make every page editable and didn't apply the OCR editable PDF Page to every page in a document. Alternatively, could you add a feature to de cable to lock a pages content or where the PDF page could be saved as an image and locked so that the content doesn't change when there is handwriting on the page. Turning every page into a editable and text searchable page for un entire document without a way to lock pages where this is an issue can be frustrating and causes me to be unable to click edit when pages that can't be locked or skipped are included with the page I need to edit.

    It would be great if the PDF didn't automatically try and make every page editable and didn't apply the OCR editable PDF Page to every page in a document. Alternatively, could you add a feature to de cable to lock a pages content or where the PDF page could be saved as an image and locked so that the content doesn't change when there is handwriting on the page. Turning every page into a editable and text searchable page for un entire document without a way to lock pages where this is an issue can be frustrating and causes me… more

    3 votes

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