404 results found

1. Share button missing

   The share button does not display when Acrobat Reader for iOS is managed by Microsoft Intune MAM policy.

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2. Email Invoices!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

   It is ridiculous that I need to log in each month to get the invoice, my business has 5 Adobe accounts and we are constantly trying to work out which invoice we need to get when a payment comes out.

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3. I just lost all my files cause my app deleted

   My app just deleted itself and now all my files are gone. Is there a way to recover these?

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4. TrimBox problem with microscopic text

   Hello,
   Adobe Reader is the only PDF reader that cannot open properly some kind of PDFs generated by the LaTeXiT software (I am the developer BTW).
   Those PDFs have a particularity : some metadata is hidden by using microscopic (1e-6) font size with transparent text.
   The PDF is generated through Apple's Quartz technology and standard drawing commands, using the standard Courier font.
   No PDF standard seems violated, but Adobe Reader complains about TrimBox problems (while all other PDF readers just work).
   Is there any reason/workaround ?
   It seems to be a bug in Adobe Reader.
   Here is attached an example.

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5. I can't download any document

   I can't download any document

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6. Acrobat cannot differentiate between Apple Pencil and finger
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7. Cancelación

   Cancelar suscripción

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8. MY ACROBAT KEEPS CRASHING

   My Adobe keeps crashing, any ideas

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9. Keeps crashing after updating to version 19.10.00

   Having just upgraded to version 19.10.00 of Adobe Acrobat Reader for PDF today I cannot open any pdf file as the application crashes persistently soon after opening. I am using a 6th Generation iPad running iPadOS 13.1.2.

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10. I deleted Adobe on IPad (IOS) and my files stored locally disappeared (all those stored in the “acrobat” file). Can I retrieve them ?

    I deleted Adobe on IPAD (iOS) and my files stored locally in the “Acrobat” sub directory all disppeared. Can I retrieve them ?

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11. Unable to copy PDF from Chrome since iOS 13 update

    Unable to copy PDF from Chrome since iOS 13 update

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12. All files now display as inverted black and white

    I am running iOS 12.4.1 on an iPhone 7Plus with Adobe Acrobat App version 19.07.00 (20190719.193727). I have attempted to delete and reinstall the app with no success.
    All of my files now only display in inverted black & white. There are no colors. This appeared a few versions ago. I’ve been hoping that updating my OS and the app would resolve the issue but to no avail. I have reviewed all possible settings and nothing pops out. This just started happening one day.

    ???

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13. What is my password?

    I need to close Acrobat reader, but don’t remember my password. Can you help quickly?

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14. iPad iOS not saving edits

    I use Acrobat Reader for iPad iOS. I’ve used it for a long time and it’s always given me the ability to go back and edit older documents (I have repeat clients that we can re-use paperwork for, they can update info, sign and we are done). Yesterday I pulled up old and new files, edited them to print, printed them, and closed the files as I did before. When I noticed an error on one file, I re-opened to edit the error and noticed that NONE of the original changes saved. I opened the other files from the day and had the same result. This is scary because I occasionally meet people on the go, fill out their forms, have them sign and don’t reopen the file for a few weeks for reference.

    I use Acrobat Reader for iPad iOS. I’ve used it for a long time and it’s always given me the ability to go back and edit older documents (I have repeat clients that we can re-use paperwork for, they can update info, sign and we are done). Yesterday I pulled up old and new files, edited them to print, printed them, and closed the files as I did before. When I noticed an error on one file, I re-opened to edit the error and noticed that NONE of the original changes saved. I opened the other files from the day… more

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15. Printing Issues

    Using Acrobat Reader for an iPad to complete fillable forms and print the completed form. After completing the form and selecting print, none of completed form fields print. Everything is left blank. The fields also show blank in the print preview. We’ve been using this system without issue for the last few months. This past Friday is when the bug occurred.

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16. Highlights/comments/annotations not saving

    While reading I can highlight, make comments other annotations etc. But immediately after I click “done” on the PDF (it’s a large academic text) and come back into it, all my work is completely gone. I have tried exporting the pdf with the highlights into the cloud, I have tried sharing it through email, every time I access it back it’s clean without any of my edits. The app didn’t crash at any point. If I momentarily leave the app (without closing it) and come back, the edits will still be there. However, closing the app and coming back to it does delete the edits.

    While reading I can highlight, make comments other annotations etc. But immediately after I click “done” on the PDF (it’s a large academic text) and come back into it, all my work is completely gone. I have tried exporting the pdf with the highlights into the cloud, I have tried sharing it through email, every time I access it back it’s clean without any of my edits. The app didn’t crash at any point. If I momentarily leave the app (without closing it) and come back, the edits will still be there. However, closing the app and coming back to… more

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17. Find in document doesn’t work

    The app doesn't recognize any text in few documents in app but the desktop version easily does that. Other pdf reader including ibook were able to read and find the text in that particular document. But the adobe reader wasn't able to that. Few of the such documents were converted to pdf. However, the app is up to date.

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18. Open Hyperlinks

    Acrobat on Mac OS opens hyperlinks fine in PDFs. Acrobat in iOS does not (neither on iPad or iPhone). I have to save a PDF in iBooks to be able to click on hyperlinks. Can this be fixed?

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19. Downloads keep disappearing (bug)

    I have several PDF files stored in Document Cloud and I want to access some of them on Acrobat Reader on several iPads, offline.
    So, I locate the files, tap on the little cloud icon, the files download but after a few minutes or if I restart the iPad, the downloads disappear and I have to re-download them.

    Some info about my setup:

    • CC suite is being used on two Macs.
    • The latest Acrobat Reader app has been downloaded on several up to date iPads, under 2-3 Apple IDs, and all are logged in and able to access the Document Cloud files.
    • All the iPads have plenty of free storage.
    • I have tried to remove Acrobat's access to iCloud drive, to no effect.
    • The PDF files are about 10-20MB each
    • I am trying to download about 30 of them for offline viewing

    Any help?

    P.S. What is the purpose of the "On this iPad" tab, if not displaying the downloaded PDF files?

    I have several PDF files stored in Document Cloud and I want to access some of them on Acrobat Reader on several iPads, offline.
    So, I locate the files, tap on the little cloud icon, the files download but after a few minutes or if I restart the iPad, the downloads disappear and I have to re-download them.

    Some info about my setup:

    • CC suite is being used on two Macs.
    • The latest Acrobat Reader app has been downloaded on several up to date iPads, under 2-3 Apple IDs, and all are logged in and able to access the Document… more
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20. Stops in between reading
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