201 results found

1. Unable to sync two Ipads with the Cloud. Both have IOS 13 software. Adobe is up to date also.

   I have two Ipad's, both with IOS 13 software and up to date. I have added files to Adobe Cloud from both Ipad's but thry do not sync to each other, so I end up having to add them twice in order to have access to a file on each device. Adobe is also up to date on updates.

   This is frustrating as sometimes I work on one then have to charge it, so I use the other and the file is not there in the Cloud and I then have to wait to use the other device or use email to get the needed file to the IPad I am presently using.

   How do I sync them as there seems to be no way to do this. I have checked for a menu or key to click on but nothing seems to exist.

   Oddly enough, they do appear on my computer which I am truly grateful about

   Can you tell me what to do or what I am not finding/seeing?

   Thanks

   I have two Ipad's, both with IOS 13 software and up to date. I have added files to Adobe Cloud from both Ipad's but thry do not sync to each other, so I end up having to add them twice in order to have access to a file on each device. Adobe is also up to date on updates.

   This is frustrating as sometimes I work on one then have to charge it, so I use the other and the file is not there in the Cloud and I then have to wait to use the other device or use… more

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   0 comments  ·  General Troubleshooting/Other  ·  Delete…  ·  Admin →
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2. wording too small to read in the manual bar

   i can't see my manual/tools bar.

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3. My subscription isn’t recognized.

   I pay monthly for a subscription and even though I’m signed in it still request payment to edit my PDF’s.

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4. Purchase complete. Waiting for feature activation.

   Spinning circle never ends, features never activated. WTF???

   2 votes

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5. i don’t know my password to open a private document
   1 vote

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6. App Disappearing

   The app is disappearing on the screen. I can only see it in search. I’m using the iPhone X

   6 votes

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   Need Info  ·  2 comments  ·  General Troubleshooting/Other  ·  Delete…  ·  Admin →
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7. How do I transfer a file from iCloud to ipad

   I don’t see an option to transfer files from cloud to iPad itself. Also I can’t do any moving with folders, I have to go inside and choose each file individually. I have many folders created this is going to be very time consuming.

   3 votes

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8. Do not call it “Export PDF” if you can not actually do it.

   “Export PDF” does not actually export as a PDF.
   Why is the app missing the standard exporting function like ‘AirDrop’?

   1 vote

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9. Purchase successful. Activating feature. Please wait

   I have paid $9.99 for the ability to combine 2 pdf files. It says purchase successful activating feature please wait. I have been waiting for over an hour now. How long should this possibly take?

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   5 votes

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   Resolved  ·  6 comments  ·  General Troubleshooting/Other  ·  Delete…  ·  Admin →
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10. Where is my Adobe PDF Pack on iPhone

    I subscribed to the Adobe PDF Pack on iPhone and I cannot find it anywhere. I still see only the old Acrobat Reader and Scan, without any new/additional commands. Please advise...

    2 votes

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    Resolved  ·  1 comment  ·  General Troubleshooting/Other  ·  Delete…  ·  Admin →
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11. App does no enter
    6 votes

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12. I didnt mean to yearly subcribtions .

    I didnt mean to yearly subcribtions . I contact apple already . They suggest me to contact developer

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    2 votes

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    Resolved  ·  1 comment  ·  General Troubleshooting/Other  ·  Delete…  ·  Admin →
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13. Image attachment

    Urgent
    Hi, how can I attach or copy a picture in Acrobat? And send as an attachment via email? Thanks

    1 vote

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    0 comments  ·  General Troubleshooting/Other  ·  Edit…  ·  Delete…  ·  Admin →
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14. Downloading pdf files from my phone

    I use to be able to download pdf to my phone once someone emailed me. Now I’m not getting the download arrow in the upper right corner. Is there an issue or do you charge now to download from a phone?

    5 votes

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15. Document font changes on IOS

    Hello

    I have a pdf where the main typeface is Times New Roman. When I open it on my iPad, the typeface changes to something I don't recognize, and it doesn't appear to be installed in the iPad. Wondering what this typeface is and where it's coming from. Is it installed with Reader? Screenshot attached.

    Thanks
    Ron

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    2 votes

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16. Merging files

    Not happening on my I phone

    1 vote

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    0 comments  ·  General Troubleshooting/Other  ·  Edit…  ·  Delete…  ·  Admin →
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17. Can not combine files

    Can not combine files

    5 votes

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    2 comments  ·  General Troubleshooting/Other  ·  Delete…  ·  Admin →
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18. Acrobat pro dc

    I have bought a license for my office of pro dc, why I’m not able to use same functions on iPad using same login and passwords?

    2 votes

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    Resolved  ·  1 comment  ·  General Troubleshooting/Other  ·  Delete…  ·  Admin →
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19. TTS compatibility

    IOS accessibility options offer a feature to speak out loud highlighted text. Unfortunately Acrobat is missing this menu item in the popup when selecting text.

    3 votes

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    Gathering Feedback  ·  1 comment  ·  General Troubleshooting/Other  ·  Delete…  ·  Admin →
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20. Waiting for feature activation

    Waiting for activation but nothing happening

    2 votes

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    Resolved  ·  2 comments  ·  General Troubleshooting/Other  ·  Delete…  ·  Admin →
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