1743 results found

1. Unable to create a pdf online or format a large document
   2 votes

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   0 comments  ·  Creating or Exporting PDFs  ·  Delete…  ·  Admin →
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2. Unión de archivos

   Desde el viernes estoy intentando unir 12 archivos PDF y hasta ahora no culmina, y no se como cancelarlo... ya cancele mi suscripción, porque requería esta opción de forma urgente...

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   0 comments  ·  Creating or Exporting PDFs  ·  Delete…  ·  Admin →
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3. The easy-to-use alphabet list at the side is missing

   I am unable to jump between different names quickly.
   Can you please add this feature back asap?

   4 votes

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   2 comments  ·  File List and User Interface  ·  Delete…  ·  Admin →
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   Resolved  ·  Pat Wibbeler responded

   We restored the index control for the file browser in Acrobat Reader 18.10.01 (released on October 23, 2018).

   Would you please update to the latest Acrobat Reader?

   Please note that the index control is visible only when the file browser is sorted by Name (not by Date). Because the Home Recent screen displays files that are sorted by Date, the index control will not be available.

   You can go to Files > Locations > On This iPhone/iPad, Document Cloud, or Dropbox and switch to “Sort by Name”.

   Hope this helps.

4. Search within PDF

   Users need the ability to search for text within a searchable PDF. This function seems to have disappeared recently. Please restore! Thanks.

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   Resolved  ·  1 comment  ·  Viewing PDFs  ·  Delete…  ·  Admin →
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5. Canot see PDF in my phone shared by the cloud

   Hi there, from my computer, I downloaded a PDF from the government’s website, because is important, I uploaded to the cloud, I opened Acrobat App in my phone, I see the file, I click but I cannot see it.
   In the first message you see the same thing I have send in the picture.

   In the second message that opens up just after, is the classic advising window from apple, The message say that I need to install “Adobe Acrobat DC”

   I tried to download other Acrobat apps but, I don’t believe that I have to pay as you propose in certain apps, I got the free and normal Acrobat app.

   Hi there, from my computer, I downloaded a PDF from the government’s website, because is important, I uploaded to the cloud, I opened Acrobat App in my phone, I see the file, I click but I cannot see it.
   In the first message you see the same thing I have send in the picture.

   In the second message that opens up just after, is the classic advising window from apple, The message say that I need to install “Adobe Acrobat DC”

   I tried to download other Acrobat apps but, I don’t believe that I have to pay as you propose… more

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   Resolved  ·  1 comment  ·  Bugs  ·  Delete…  ·  Admin →
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6. Flash embedded pdf

   I can’t open flash embedded pdf in this reader

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   Resolved  ·  1 comment  ·  Viewing PDFs  ·  Delete…  ·  Admin →
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7. Turn off auto renew

   Where is the settings to turn auto renew off?

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   Resolved  ·  1 comment  ·  Bugs  ·  Delete…  ·  Admin →
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8. Highlighting results in dropped pages

   Whenever i highlight sentences, i soon find (not immediately) that a page of the pdf i am reading has disappeared. Multiple highlights = multiple lost pages. Never happened with previous versions of adobe reader. Closing and reopening the pdf does not change this, pagesremain lost from view. Any ideas why or how to get pages back?

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   Resolved  ·  0 comments  ·  Bugs  ·  Delete…  ·  Admin →
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9. 3D PDF on iPad and iPhone

   I use 3D PDF to comunicate my ideas with the people I work with. Often they check their mail on iPhone or iPad, but they can’t see the 3D content of the PFD-files I created.

   I know that we could save alot of time if the 3D content of PDF’s were more videly avalible.

   • 

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   Gathering Feedback  ·  6 comments  ·  Delete…  ·  Admin →
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10. I cannot open secure8.i-doxs.net files. It shows Default.aspx. I always have to use my HP computer

    How can this be fixed

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    Resolved  ·  1 comment  ·  Creating or Exporting PDFs  ·  Delete…  ·  Admin →
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11. I want my money back. I did not want to purchase any adobe software

    My credit card was improperly billed. I was not informed I would be billed for the product but I just saw Adobe * Stock charge of $31.53 which I would like refunded. I do not wish to use the app if I have to pay for it. Thanks!

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    0 comments  ·  General Troubleshooting/Other  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminiOSDeveloperCK (Software Engineer, Adobe) responded

    Hi Jesse,

    This is the forum for Adobe Adobe Reader for iOS, not Adobe Stock.

    To cancel a Creative Cloud subscription, please see

    https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html

    If you have purchased the subscription from Apple, you can get a refund directly from Apple.

    https://support.apple.com/en-us/HT204084

    Hope this helps.

12. Please address the 1,834 Bug Reports and Feature Requests in the desktop version

    As of today, there are 1,834 feature requests and bug reports in the desktop version, and none here for the iOs version. It feels like the desktop version is being hamstrung by what is possible through the web browser. Personally (and I am not alone in this), I would like full functionality in the desktop version, where I actually do my work, as opposed to very limited functionality on the iOS and Document Cloud web sides of things. Why do all the interfaces have to match? Why can't we as users just get the features that we ask for? Your competitors are developing the features that your customers want. I tried out Bluebeam Revu recently and it is AMAZING! Using that software feels like they have gone through the feature requests from all the Acrobat users here on this forum and implemented them all.

    As of today, there are 1,834 feature requests and bug reports in the desktop version, and none here for the iOs version. It feels like the desktop version is being hamstrung by what is possible through the web browser. Personally (and I am not alone in this), I would like full functionality in the desktop version, where I actually do my work, as opposed to very limited functionality on the iOS and Document Cloud web sides of things. Why do all the interfaces have to match? Why can't we as users just get the features that we ask for? Your… more

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    Resolved  ·  AdminiOSDeveloperCK (Software Engineer, Adobe) responded

    Hi all,

    We would like to handle bug reports and feature requests separately (not collectively). Because it is not possible to address all of them at once and track the status under this suggestion.

    Please create new suggestions with specific topics that you care about the most so that other users can vote for them.

    Thank you for your feedback.

13. cant find my orginial Adobe Acct from 2015

    My brand new HP and my Iphone6 were linked together my Adobe account , Microsoft had no problems updating & or installing apps at their leasure and I had that is had Adobe DC . I said had do to a forced reset of any & all of my electronic devices . My personal, finanical , Family pics and me & my fathers DNA results . PC is at clinic as I speak and he already found some errors with my Belarc Report. It shows my adobe acct updates ....... and I know that at one time I paid for usage of the Adobe App/service. Dear sir or madam. my acct would have and was used by unauthorized Corp/entity. The issue is a very large issue that invades a persons privacy of ones personal life just by having to agree to use a app that you pay for having no real old school way of doing anything anymore its unexceptable. Were can I buy the App to use a App?? jk. I want my old version back so I may updated at my will . My iphone6 restore didnt restore nothing back like it should have.

    My brand new HP and my Iphone6 were linked together my Adobe account , Microsoft had no problems updating & or installing apps at their leasure and I had that is had Adobe DC . I said had do to a forced reset of any & all of my electronic devices . My personal, finanical , Family pics and me & my fathers DNA results . PC is at clinic as I speak and he already found some errors with my Belarc Report. It shows my adobe acct updates ....... and I know that at one time I paid for… more

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    Resolved  ·  0 comments  ·  General Troubleshooting/Other  ·  Delete…  ·  Admin →
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14. It is impossible to cancel the subscription

    I

    1 vote

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    0 comments  ·  Comment  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminiOSDeveloperCK (Software Engineer, Adobe) responded

    Hi,

    To cancel the subscription that you purchased from Apple

    https://support.apple.com/en-us/HT202039#subscriptions

    or request a refund from Apple

    https://support.apple.com/en-us/HT204084

    Hope this helps.

15. What's the last compatible version of PDF Adobe Reader?

    My iPad has iOS 10.3.3; therefore, I can't download the latest version of PDF Adobe Reader. What's the last compatible version of this app available and where can I find it for download?

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    0 comments  ·  Comment  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminiOSDeveloperCK (Software Engineer, Adobe) responded

    Hi,

    The last compatible version of Acrobat for iOS 10.3.3 is 18.07.30.

    Please go to the App Store app on your iPad, search for Acrobat Reader, and try downloading the app.

    When the App Store app displays the alert with the title “Download an older version of this app?”, please tap the “Download” button.

    The trick is to use the Apple ID that was previously used to download an older version of Acrobat Reader for iPhone and iPad.

    Hope this helps.

16. Sottolineature

    Nonostante si attivi la funzione (diventando azzurro l'elemento sottolineatura e sia indicato un colore diverso dal bianco), la parte di testo sottolineata strisciando il dito resta priva di sottolineatura

    1 vote

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    0 comments  ·  General Troubleshooting/Other  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminiOSDeveloperCK (Software Engineer, Adobe) responded

    Chiusura del messaggio duplicato.

    Vedi https://acrobat.uservoice.com/admin/v3/suggestions/36452311/

17. Refund

    This app is not what I expected. It is very complicated to share a document/pdf by sharing document it takes you to a screen that ask for an email where you like the doc. sent to and it never reaches its destination. It is complicated and I can’t seem to share a pdf right from my apple account. I want a refund.

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    0 comments  ·  Creating or Exporting PDFs  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminiOSDeveloperCK (Software Engineer, Adobe) responded

    Hi,

    To cancel the subscription that you purchased from Apple

    https://support.apple.com/en-us/HT202039#subscriptions

    or request a refund from Apple

    https://support.apple.com/en-us/HT204084

    Hope this helps.

18. App Not available for my iPad and won't download
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    0 comments  ·  Viewing PDFs  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminiOSDeveloperCK (Software Engineer, Adobe) responded

    The current minimum iOS requirement is iOS 11.2. If you have an older iOS version, you will not be able to install the latest version of Acrobat Reader.

    Here are a couple of options that you can try.

    (a) Update iOS on your iPad/iPhone

    If you have a relatively new iPad/iPhone (e.g. iPhone 5s/SE or later OR iPad Air 1st gen. or later), you should be able to update to iOS 12.1. After updating iOS to the latest version, you can now install the latest version of Acrobat Reader.

    (b) Download the last compatible (not the latest) version of Acrobat Reader

    When you go to the App Store app on your iPad/iPhone and try to install the latest version of Acrobat Reader, do you see the alert with the title “Download an older version of this app?” and the Download option?

    If so, you can choose the Download option from the alert to download and install the last compatible version of Acrobat Reader.

    © Use other Apple ID (that is associated with older versions of Acrobat Reader) to sign into App Store.

    If the App Store app did not provide an option to download the last compatible version of Acrobat Reader, you can sign out from iOS Settings > iTunes & App Store, tap your Apple ID, sign out, and sign in with the Apple ID that was previously used to download and install older versions of Acrobat Reader.

    Hope this information helps.

    The current minimum iOS requirement is iOS 11.2. If you have an older iOS version, you will not be able to install the latest version of Acrobat Reader.

    Here are a couple of options that you can try.

    (a) Update iOS on your iPad/iPhone

    If you have a relatively new iPad/iPhone (e.g. iPhone 5s/SE or later OR iPad Air 1st gen. or later), you should be able to update to iOS 12.1. After updating iOS to the latest version, you can now install the latest version of Acrobat Reader.

    (b) Download the last compatible (not the latest) version of Acrobat Reader

    When you go to the App Store app on your iPad/iPhone and try to install the latest version of Acrobat Reader, do you see the alert with the title “Download an older version of this app?” and the Download option?

    If so, you can choose the Download option from… more

19. It can't install on iOS previous versions

    It's cannot installed on previous iOS versions unfortunately.
    So sad.

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    0 comments  ·  Bugs  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminiOSDeveloperCK (Software Engineer, Adobe) responded

    Hi,

    The current minimum iOS requirement for Acrobat Reader is iOS 11.2. If you have an older iOS version, you will not be able to install the latest version of Acrobat Reader.

    Here are a couple of options that you can try.

    (a) Update iOS on your iPad/iPhone

    If you have a relatively new iPad/iPhone (e.g. iPhone 5s/SE or later OR iPad Air 1st gen. or later), you should be able to update to iOS 12.1. After updating iOS to the latest version, you can now install the latest version of Acrobat Reader.

    (b) Download the last compatible (not the latest) version of Acrobat Reader

    When you go to the App Store app on your iPad/iPhone and try to install the latest version of Acrobat Reader, do you see the alert with the title “Download an older version of this app?” and the Download option?

    If so, you can choose the Download option from the alert to download and install the last compatible version of Acrobat Reader.

    © Use other Apple ID (that is associated with older versions of Acrobat Reader) to sign into App Store.

    If the App Store app did not provide an option to download the last compatible version of Acrobat Reader, you can sign out from iOS Settings > iTunes & App Store, tap your Apple ID, sign out, and sign in with the Apple ID that was previously used to download and install older versions of Acrobat Reader.

    Hope you can make it work with one of the options above.

    Hi,

    The current minimum iOS requirement for Acrobat Reader is iOS 11.2. If you have an older iOS version, you will not be able to install the latest version of Acrobat Reader.

    Here are a couple of options that you can try.

    (a) Update iOS on your iPad/iPhone

    If you have a relatively new iPad/iPhone (e.g. iPhone 5s/SE or later OR iPad Air 1st gen. or later), you should be able to update to iOS 12.1. After updating iOS to the latest version, you can now install the latest version of Acrobat Reader.

    (b) Download the last compatible (not the latest) version of Acrobat Reader

    When you go to the App Store app on your iPad/iPhone and try to install the latest version of Acrobat Reader, do you see the alert with the title “Download an older version of this app?” and the Download option?

    If so, you can choose… more

20. Cannot convert pdf. I want to cancel my purchase. It’s useless

    I purchased a pdf converter. All it did was froze my Adobe app is frozen. I want a refund or will dispute the charge on my credit card

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    Resolved  ·  0 comments  ·  Creating or Exporting PDFs  ·  Delete…  ·  Admin →
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