1495 results found

1. How could I install Acrobat reader DC 64 Bits?

   I have most recent windows 10 Pro 64 bits, but I could not install Acrobat Reader DC 64 bits. I installed several times, but it appeared only installed the ones of 32bits.

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2. [FEEDBACK] "send report" floater doesn't recognize W10 default Mail app

   when clicking "help" > "generate system report" > "send report", the dialog that opens is completely outdated and not usable.

   it doesn't recognize the default Mail app on Windows 10, it just prompts me to use a web service like yahoo or gmail.

   besides that, the WHOLE adobe reader program is outdated. i'm 1000% sure it has code that is more than 10 years old and it definitely needs to be rewritten from scratch.

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3. Adobe Reader in Preview Pane appears cut off when DPI scaling changes or when moved between monitors with different DPI scaling

   When viewing a file with Adobe Reader in the File Explorer preview pane, the file gets cut off if the DPI scaling level changes or if the File Explorer window is dragged between monitors with different DPI scaling levels. This is very annoying as it can make documents chopped off and/or hard to read. It seems to be an issue with Adobe Reader previewer not correctly/responding to scaling changes. As you can see in the image, the previewer is so cut off that you can't even see the controls or the scroll bar.

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4. Screen Filter

   I guess this falls under UI? I'm ADHD and it would be SUPER helpful to have a feature where I can dim the screen except for an area I'm currently reading. I read a lot of professional articles and when I go to write a note I completely lose my place. It could be just a static section and as I scroll the section stays the same so I'm effectively moving my page through it. I can cope if I print out the pages, but articles are frequently 12+ pages each and I'd rather save the paper and be able to "filter" digitally.
   If you're feeling really fancy, maybe make it so the size and location of the filter can be changed.
   Concept example attached.

   I guess this falls under UI? I'm ADHD and it would be SUPER helpful to have a feature where I can dim the screen except for an area I'm currently reading. I read a lot of professional articles and when I go to write a note I completely lose my place. It could be just a static section and as I scroll the section stays the same so I'm effectively moving my page through it. I can cope if I print out the pages, but articles are frequently 12+ pages each and I'd rather save the paper and be able… more

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5. Gray outlines around edges of transparent areas in embedded raster images

   This issue is best illustrated with an example.

   I generated a 5x5 png test image (test1.png) with transparent background and a 1 pixel wide green strip through the middle, embedded it into an svg (test1.svg), converted it to a pdf using inkscape (test1.pdf) and then viewed it in Acrobat Reader DC on windows 10, downloaded and installed today (2020-01-27). The result is shown in the attached image test1_acrobat_windows.png.

   Notice how the green band fades first to gray, then to white, instead of fading directly to white. The same pdf file rendered with PDF.js looks like one would expect, as seen in test1_out_pdfjs.png, which looks just like the svg file does.

   The gray border goes away if the original png has a white background instead of a transparent background. The corresponding files for this case are test2.png (raw image), test2.svg, test2.pdf and test2_acrobat_windows.png.

   This test case is of course a bit contrived, but this behavior has real-world consequences. For example, a pdf figure that includes a raster contour plot with lots of thin colored curves on transparent background, will appear desaturated, especially as one zooms out.

   My guess is that the transparent pixels have a black (but invisible) color, and that the interpolation formula uncritically interpolates R, G, B and A between #00ff00ff and #00000000, resulting in intermediates like #00800080, which when alpha composited with white gives #80c080, a slightly green shade of gray. To avoid this happening, I think one would need to alpha-composite before interpolation instead of after.

   Since I could only attach a single image to the post (even though it looked like I could upload multiple in the submission form), and the form crashed when I tried to upload a zip file containing them all, I have uploaded the zip file to the following address instead:
   http://ur.amaurea.net/acrobat_bug_report.zip

   This issue is best illustrated with an example.

   I generated a 5x5 png test image (test1.png) with transparent background and a 1 pixel wide green strip through the middle, embedded it into an svg (test1.svg), converted it to a pdf using inkscape (test1.pdf) and then viewed it in Acrobat Reader DC on windows 10, downloaded and installed today (2020-01-27). The result is shown in the attached image test1_acrobat_windows.png.

   Notice how the green band fades first to gray, then to white, instead of fading directly to white. The same pdf file rendered with PDF.js looks like one would expect, as seen… more

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6. Fix Issue: Adobe Reader DLL Crash

   We have a web based application running on our Citrix environment. We are running Windows Server 2016 (1607) and Citrix VAD 1912 LTSR CU1. The users login to the web based application and eventually it will trigger the opening of a PDF within Internet Explorer. This process will work most the time but we find after the user does anywhere from 7-10 instances of the process Internet Explorer will crash.

   We first monitored performance on our server but identified there are no CPU/RAM bottlenecks. We even isolated users to one server to test and they still have the issue. We recently enable Crash Dumps for Internet Explorer so we can further determine the issue. I've reviewed the crash dump along with Microsoft and we've found the crash is due to AcroRd32.dll. We were running an older verison of Adobe Reader so I've updated to 2020.012.20041 and we have the same issue. Is there anyone on the Adobe side who can review the Crash Dump I have to provide insight as to what could be causing it? We've tried with Protected mode disabled and the issue continues.

   Thank you!

   We have a web based application running on our Citrix environment. We are running Windows Server 2016 (1607) and Citrix VAD 1912 LTSR CU1. The users login to the web based application and eventually it will trigger the opening of a PDF within Internet Explorer. This process will work most the time but we find after the user does anywhere from 7-10 instances of the process Internet Explorer will crash.

   We first monitored performance on our server but identified there are no CPU/RAM bottlenecks. We even isolated users to one server to test and they still have the issue. We… more

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7. Adobe Reader for Windows IE plugin not allowing ability to send Outlook email from open inbrowser PDF when using share button

   This is not an idea, it's a bug report. So when you try to use the "Share" button and "Send As attachment" via an open Adobe plugin PDF file in Internet Explorer, since the latest Office/Outlook update, Adobe is unable to open Outlook as the default mail client. It throws an error trying to open a new email. The next time I look at it I'll grab a screenshot of the error and attach it. It seems that the Adobe plugin for IE in particular does not work well with IE and the latest Outlook version right now.

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8. give option to select text wen fullscr zoom
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9. https://www.adobe.com/products/wishform.html#!&sa_src=web-messaging

   My name is Manu Tarí and I am getting in touch with you because we have a serious problem with Acrobat Reader

   We are a designer studio from Alicante, Spain and we have created interactive catalogs in InDesign with videos, sound clips and buttons that have to play movies and in InDesign they work correctly but when exporting the catalog as interactive PDF and opening it in Acrobat Reader they do not work . A month ago the catalogs worked correctly in Acrobat Reader, you could click on a button and it played the video or sound, now not, and it is very serious.

   I await your news and receive a warm greeting

   PD is very urgent

   My name is Manu Tarí and I am getting in touch with you because we have a serious problem with Acrobat Reader

   We are a designer studio from Alicante, Spain and we have created interactive catalogs in InDesign with videos, sound clips and buttons that have to play movies and in InDesign they work correctly but when exporting the catalog as interactive PDF and opening it in Acrobat Reader they do not work . A month ago the catalogs worked correctly in Acrobat Reader, you could click on a button and it played the video or sound, now not, and… more

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10. Stop asking to save when I did not modify the document!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Stop asking to save when I did not modify the document!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! It is so annoying. Come on. Customers expect more from you by now. Plenty of other services out there.

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11. Adobe Acrobat Reader DC blocking the Ooutlook 365

    Hi,

    after provided more tests were found that (in my case) reason and solution (I saw that behaviour from August 2020 to till now)

    Description of workaround and provided steps
    - Openned pdf document in Adobe Acrobat Reader DC (still updated version, recently 2020.013.20074),
    - In Adobe File/Share file/Outlook message (Office 365 still update, recently version 16.0.13530.20132, 64bit),
    - Then is automatically opened Outlook new message,
    - message is fulfilled with the data and addresses, then click on send,
    - Outlook and Adobe are still opened,

    • standard work in both and next application (time to time (hapened not always, olny sporadicaly), don´t know the trigger of issue, but Outlook is seems like freezen (no any reaction to command by mouse or keyboard) - then when you close (standard close of application, not kill the process) Adobe Acrobat Reader DC you can continue with work in Outlook, no further action are required).

    Maybe you can find the code bug and reapair it (I will be happy if you can share your feedback).
    Thank you.

    Hi,

    after provided more tests were found that (in my case) reason and solution (I saw that behaviour from August 2020 to till now)

    Description of workaround and provided steps
    - Openned pdf document in Adobe Acrobat Reader DC (still updated version, recently 2020.013.20074),
    - In Adobe File/Share file/Outlook message (Office 365 still update, recently version 16.0.13530.20132, 64bit),
    - Then is automatically opened Outlook new message,
    - message is fulfilled with the data and addresses, then click on send,
    - Outlook and Adobe are still opened,

    • standard work in both and next application (time to time (hapened not always, olny… more
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12. Adobe Reader DC - crash during save after created signature of pdf file

    Hello,

    Problem description
    Adobe Reader DC - crash during save pdf file after created signature

    Used SW
    - Win 10 (ver 10.0.19042.685)
    - Adobe Acrobar Reader DC 2020.013.20074

    in Adobe Acrobar Reader DC is document digitally signed and during saving the pdf file is Adobe Reader crashed (it is happened from last update of DC).
    Attached dump reports for further analysis (link valid till 7th January 2021, xou can download dump files from link https://osram-my.sharepoint.com/:f:/p/m_salka/EvkOvT59codChrmsyZA-VdoBurOAkScYaTK02S-x38wIiw?e=CIDs9x).

    If is needed to extend the validity of OneDrive link, please contact me.

    Please give me feedback about result of your investigation and repair.
    Thank you for make better Adobe Acrobat DC.

    Hello,

    Problem description
    Adobe Reader DC - crash during save pdf file after created signature

    Used SW
    - Win 10 (ver 10.0.19042.685)
    - Adobe Acrobar Reader DC 2020.013.20074

    in Adobe Acrobar Reader DC is document digitally signed and during saving the pdf file is Adobe Reader crashed (it is happened from last update of DC).
    Attached dump reports for further analysis (link valid till 7th January 2021, xou can download dump files from link https://osram-my.sharepoint.com/:f:/p/m_salka/EvkOvT59codChrmsyZA-VdoBurOAkScYaTK02S-x38wIiw?e=CIDs9x).

    If is needed to extend the validity of OneDrive link, please contact me.

    Please give me feedback about result of your investigation and repair.… more

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13. On MacOS you handle multiple monitors very badly

    I have the PDF view on my other monitor, not the laptops. When a dialog box comes up (search: no more instances) it ALWAYS goes to the laptop screen and is hidden. And of course it is model, so I need to find the stupid thing and press OK (another design friggen issue!)

    To do this, I have to go down to my task bar, on the PDF viewer icon, right click to show all windows, and then finally the model dialog box pops up, on the laptop screen, not where the other window is.

    PLEASE FIX!

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14. cannot open document from flash disk which is diacritical

    Cannot open document from flashdisk which is diacritical (for example přednáška.pdf), but from C: and from computer is everything ok.

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15. "round-trip" backlinks for endnotes

    At the moment, endnotes in pdfs are hyperlinked to the endnote page, but there is no "round-trip" backlink from the endnote entry number back to the point of origin in text - as there is in epub documents.
    This would be a very useful feature!

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16. A pdf file can be opened multiple times in the same window.
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17. Acrobat Reader DC Blocks Application Menu and Closing When Unauthenticated Mac OS X

    I've found in using Acrobat Reader DC with an account for Mac OS X that when you open the application and are prompted for a password, you cannot click the Quit option (among others) in the application menu in the toolbar nor can you click the red X button in the upper left of the main application. You can't even close out Reader by right clicking in the dock and selecting Quit, something about the authentication form completely blocks other interaction with the application. Neither can you click the X in the authentication form. It is active, which is very misleading as it does nothing.

    I've found that if I open Reader and haven't authenticated in a while, my only options to get the window out of the way are to authenticate or to completely reboot my computer. I could possibly use the Terminal to force-kill the application, but I really don't feel like authentication should be this hard of a block on being able to manage the processes running on my local computer.

    My environment is as follows:

    OS: Mac OS X Big Sur 11.0.1
    Arch: Intel (x86_64)
    Adobe Reader DC: 2020.013.20064

    I was going to try and sign out and back in to get some screenshots of what I mean, but I couldn't actually find a way to trigger this "unauthenticated" state in which the application requires credentials to interact period. It just seems to happen at random that I'm unauthenticated again and have to navigate this issue to get use of my Desktop again.

    I've found in using Acrobat Reader DC with an account for Mac OS X that when you open the application and are prompted for a password, you cannot click the Quit option (among others) in the application menu in the toolbar nor can you click the red X button in the upper left of the main application. You can't even close out Reader by right clicking in the dock and selecting Quit, something about the authentication form completely blocks other interaction with the application. Neither can you click the X in the authentication form. It is active, which is very… more

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18. Fraction line disappears with High-contrast colors (Kind of Dark Mode)

    In a pdf containing fractions, the line that separates numerator and denominator is not visible with High-constrast colors on, even if you zoom in. Tried with "White text on black" option

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19. Can not add Thai comment

    This current version of Adobe Reader can not add a Thai language comment. When I start typing, it freezes a bit and terminates. It happens every time.

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20. I bought a computer ,I pay to use the internet . I can't read a news item without paying .

    The computer is useless as it's xp. I get advertising all the time. I will soon have to pay to see the screen . billionaires squeeze you dry. How much more do these big companies want. Why don't they REDUCE THEIR PRICES. instead of giving billions to charity.
    WHAT ABOUT us. ? Oh of course you're too busy isolating on your Abu Darbi island.

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