June 2021 Acrobat update won't copy/paste special characters on Mac
My Acrobat Pro was set to auto update and now suddenly I can't copy/paste special characters.
For example special letters in Spanish, French, German, Danish etc. Instead of letters it just leaves blank spaces in the document I paste into - no matter which application.
I have tested this on three different computers now (Mac), and they all have the same issue (Acrobat version 2021.005.20048).
I tested three other Macs with older versions and they worked fine, like mine did before the update.
The above was tested on Macs and it does not matter if it is Mac OS Catalina or Big Sur.
It is the new Acrobat version that causes the problem.
This is a very critical problem that needs fixed ASAP!
I am very dependent on this standard feature, as I am sure many others are!
Thank you!
Camilla
shared this idea
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Marc Assenmacher
commented
Hello,
the same problem appears again in Build 2021.011.20039. Please fix this ASAP!
Thank you.
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Camilla
commented
That fixed the bug! Thank you so much for the quick response. I am very grateful :-)
Have a nice day.
Regards, Camilla
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Hello,
Thanks for your time and for your cooperation on this.
Hope you are doing well.
The fix is available now with the latest update of Acrobat and Reader DC. Please install the latest update from the following link: https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousjunehotfix2021.html#dccontinuousjunehotfixtwentytwentyone
Download the setup, run it, reboot the machine (if possible) and check the app functionality.
To know more about the latest update, you can refer to this article: https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousjunehotfix2021.html#dccontinuousjunehotfixtwentytwentyone
Let us know if you still experience any issues.
Regards,
Gaurav Sharma
