Acrobat for Windows and Mac

Help us improve Adobe Acrobat for Windows and Mac by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Support Community for Acrobat.

If you are still using Acrobat 11.x or other older versions, please note that those are no more supported by Adobe. Try out the latest, Acrobat DC.
In case your concern is not addressed in the latest version, please report the issue against Acrobat DC.

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  • Select the feedback forum for your product.
  • Browse ideas and vote for the ones you like.
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  • If your feature idea or issue is not listed, post it.
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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  1. Crash when compressing PDF

    XI Pro crashes when you try to save as compressed PDF

    2 votes

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Sorry for the inconvenience caused to you. Kindly share with us your machine details and Acrobat version.
    Also are you facing this issue with a particular document.

    or this is a generic issue.
    Also can you please share with us some sample files

  2. Program Closes Adobe Acrobat DC has stopped working

    I will be in the middle of a project and this comes up...

    Adobe Acrobat DC has stopped working

    A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. If this happens, I am going to stop paying a monthly fee and discontinue services. HELP

    2 votes

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Sorry for the inconvenience caused to you. Kindly share with us specific details of the issue you are facing

  3. Can't open previously created portfolio files

    Portfolio file created in prior Adobe Acrobat Pro DC version. Upgraded version: 2018.009.20044.

    2 votes

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
    Need Info  ·  mrraj@adobe.com responded

    Hi Rochelle,

    Are you still facing the issue? If yes, please share information asked earlier.

    Thanks,

  4. Acrobat DC is so horrible that I will toss it for a pirate copy

    It is dead slow! I have an 64bit Windows 10 laptop and it takes almost two minutes to exit it! I will toss it for a pirate copy without cloud options.
    It sucks big time.

    2 votes

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    Need Info  ·  1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  5. PDF pages simply go blank after 60+ mins

    I have users that are experiencing the above described issue. They open up a single PDF, or multiple PDFs, and if they are left open for 60 mins or longer, all pages in the PDFs go blank.

    Acrobat DC Pro (2015.006.30355), Windows 10, Microsoft Surface.
    We are expecting the PDF pages to be available the entire time the PDF is open.
    We've observed that it happens with multiple PDFs and requires the user to close all PDFs and reopen to resolve.

    2 votes

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    2 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  6. Acrobat: tools- edit using photoshop:

    image opens as RGB but Orig image is placed as cmyk in InDesign 2017 then saved as ADOBE PDF (preset). I can't locate any pref.

    2 votes

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    2 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  7. Acrobat quit unexpectively

    With Mac os High Sierra Acrobat often quit unexpectively. Sometimes its quite impossible to check a pdf.

    2 votes

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    9 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
    Need Info  ·  Lovekesh garg responded

    Hi Bruno,

    Can you please share the steps where you are facing this issue. Also, if it is file specific, can you please share 1 file as well.

    Thanks.

  8. PDF preview handler error

    Can no longer view pdf in Outlook without opening the pdf.

    2 votes

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Can you share the versions of Acrobat|Outlook you are using.
    Also check if the file: “C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\PDFPrevHndlr.dll” is present on your machine, if not please repair your product,

  9. ADOBE acrobat has wasted my time

    Please don't insult us and call it MY adobe acrobat. It's corporate greed. It's YOUR acrobat and we are forced to use it.

    2 votes

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Sorry for the inconvenience caused to you. Kindly share with us specific details of the issue you are facing”.

  10. it keeps crashing on my mac and its the newest version of Acrobat Pro

    whenever I add rich media to a PDF, Acrobat Pro DC keeps crashing making it useless. and annoying as I just bought it so it's the latest version.I have a 2016b mac book air. help!

    2 votes

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    3 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Apologies for the trouble, can you provide some sample rich media PDFs with which you are facing this.

  11. 2 votes

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Sorry for the inconvenience, can you please share your machine details, Acrobat version, and also the pdf with which you are facing the issue.

  12. PDF's getting stripped from email

    When I send emails with PDF's as attachments, the PDF's are not showing up in the email at the recipient's end. Word and XL doc's , etc. work just fine... WTF?!

    2 votes

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    I am not sure if this is an Acrobat issue. But still, are you facing this issue with any particular email client?

  13. Save in Recent Selected Folders

    In past versions of Adobe, if I was saving multiple documents, the program would remember the last folder I saved the document to, so it would automatically go to that folder when saving another document. At the moment, it will only open temporary files and I will have to waste time clicking around to find the correct folder that I want to save the document to. There needs to be an update to allow the flexibility to save documents to the last folder selected.

    1 vote

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thanks for providing your feedback. The last folders where you have saved your previous files should get listed under the My computer section of the Save As dialog.

    Can you please share the snapshot of your Save As dialog?

    Regards,
    Sandeep

  14. Error message when attempting to compress a file "An error was encountered while processing images."

    I receive this error message when I select File -> Compress PDF.

    I currently have Adobe Acrobat Standard DC installed on a computer running Windows 10.

    I have used this feature to compress numerous other PDFs made from documents that contain text and images. I'm not sure why this feature has found a problem with the images. It would be nice if the error message also included suggestions on how to fix the problem.

    1 vote

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    Need Info  ·  2 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  15. Acrobat DC freezes MacOS 10.12.6

    I cannot upgrade to a newer OS to see if this corrects my problem. Company IT controlled MacBook, licensed to use Creative Cloud. Acrobat DC is having issues opening simple low to medium resolution PDFs. Will just spin and not respond. Have to force quit and relaunch. I can't pinpoint the cause - happens if I have one file open or 10, happens if I add a comment or click on one, happens if I do nothing and just have a file open while working in other programs. I can't tell if it's because our company's system is Microsoft-based and…

    1 vote

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    Need Info  ·  1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  16. Pro DC intermittent crash when scrolling, recognizing text, editing, etc

    Acrobat Pro DC crashes intermittently at various points during my use of the program. I use it all day long at work, to review claim documents and invoices, and I have to run recognize text, highlight/edit things, and move throughout legal documents by scrolling or searching. It crashes when I try to do literally anything but not every single time. Whenever it crashes, it shows me the crash window twice (window comes up, I click close, it lags and closes the message box, then brings it back up-- every single time, I get the crash notice twice per crash, losing…

    1 vote

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Sorry for the issue that you are facing while using Adobe Acrobat.
    Could you please share the Crash dump when Acrobat crashes.

    Steps to collect the crash dump :

    When Acrobat crashes (If you get this error message “Adobe Acrobat DC has stopped working”)
    1. Open Windows Task Manager
    2. Got To Processes, there you can see a process “Adobe Acrobat DC” / Acrobat.exe
    3. Right Click on this process and click “Create Dump File”
    4. Dump file will be created in the Temp folder of user (as specified on the dialog you get after creating dump files).
    5. Save this DMP file on any Cloud Storage and Share the link for that with us.

    We will try to analyze your issue on once you share this information with us.

    Regards,
    Arvind

  17. Upgraded Macbook pro to Catalina OS and now Adobe does NOT Work.

    I am told that it is not compatible and have to buy Adobe DC. Not happy. I am so tired of spending money on new computer programs. Everything worked just fine. Upgraded and now it wont even open. I refuse to buy new program.

    1 vote

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    Need Info  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  18. Invoice in CAD for Canadian Companies!!!!!!!!!

    There is nothing more frustrating that being invoice in USD when we are in Canada! It is a doable thing to add another currency to an accounting program. SO DO IT!

    1 vote

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    Need Info  ·  2 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  19. [Bug Report] - Acrobat DC will not open with MacOS Mojave V 10.14.4

    [Bug Report] - Acrobat DC will not open with MacOS Mojave V 10.14.4

    1 vote

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  20. Bug - Searching for text causes the Adobe Acrobat Pro DC to close

    When I search for text in a PDF, the application begins to find instances of that text, then closes without warning or error messages.

    1 vote

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    Need Info  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
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