726 results found
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Logging of users
We have been seriously facing trouble since there is no available method to log/ trace users with Adobe products in order to determine whether they are actually using the product assigned to them, whether they need checking from their last log in time. This brings forth a lot of misuse of licenses and malpractice of assigned licenses remainig unused due to the unavailability of such feature.
This becomes specially difficult when its an Enterprise account and there are thousands of users to be managed.Please add-in a feature soon where the admin, depending on access control, can check for users'…
6 votes -
Accessibility of hyperlinks breaks when adding a page and cannot be fixed
I use Word 365 of a main docment to generate a PDF, and remediate in Acrobat DC. I have to add in pages in the fron an back of the document that comprises the front and back covers (also from Word). (The cover PDFs also pass accessibility check).
However, when I drag one page into the Main document PDF and run the accessiblity checker, all the hyperlinks that tested OK in the main document now generate a 'tagged annotations' error.
Normally, remediating such errors is easy: you show in the content panel, find the unmarked links/annotations and tag them appropriately.
…
2 votesHi,
Since I haven’t heard from you, I believe the issue is resolved on your side.Kindly contact us for further assistance.
Thanks
Rachit -
Graphics disappearing when auto-tag used.
When using auto-tag, often graphic elements are forced to back or deleted. See attached examples, where the text next to the HHS-CDC logo is messed up after auto-tag.
1 voteHi,
Since I haven’t heard from you, I believe the issue is resolved on your side.Kindly contact us for further assistance.
Thanks
Rachit -
Multiple Undo in Order and Content panels
2 years ago, Adobe programmed that the Tags panel would have Undo. That was very helpful.
But we also need to Undo in the Order and Contents panels, too.
When remediating PDFs to meet accessibility guidelines and laws, people work in the Order and Content panels, too, not just in the Tags panel. As in any workflow, we sometimes need to undo what we just did.
Right now, we must revert to the previously saved version which might go back too far and not be helpful at all.
4 votes -
Acrobat Reader DC New Update Screwed my Monitor
Automatic update today changed my monitor background from blue to green, and not in a good way. I'm using Win 10. The picture went from HD to the worst screen I've ever seen. It looks lined or ridged like corduroy fabric. It has the same effect on all my programs.
2 votes -
BUG: Autotag Error puts hyperlinks on all numbers
When Autotag is run in Acrobat Pro, it puts hyperlinks on all numbers, such as numerical data in tables, page numbers, and random numbers within the body text.
See the post in the open forums at https://forums.adobe.com/thread/2628248
2 votesHi,
Your concern has been shared with higher management. We do not have any plans to fix this now but we have kept it in our bucket and will address this in a future release.Thanks
Rachit -
Keyboard Shortcut for "Find Tag"
Need a keyboard shortcut when working in the Tags Panel to Find Tag From Selection.
This utility is used a bazillion times a day by those who must make accessible PDFs.
2 votesThanks for raising the issue. Please check our new features in the latest updates.
Thanks
Rachit -
Word, Save as PDF, best for electronic distribution fails with error
New problem today, 3/7/19 I can no longer save a Word doc as a PDF optimized for electronic distribution. The Word doc itself doesn't seem to matter, happens with different fonts etc.
In Word, attempt to File -> Save As -> PDF with Best for Electronic Distribution option selected fails with the message Can't Export File. There are three workarounds: 1)Save As PDF with Best for Printing option, 2)Print -> Print to PDF, or 3)click the Acrobat tab in Word and Create PDF icon upper left.
my setup:
Mac OS 10.14.3
Word 16.16.7
Acrobat Pro DC 2019.010.200981 voteGlad to know that your issue is resolved!
Cheers!
Tanvi -
Reading Order not showing up
- When I open a document the reading order is missing.
- One of my clients has sent me a pdf with the reading order attached and the tags assigned, the document has been tagged, it's all good to go. However, when I open the document on my end, all of the reading orders have been removed. I know the reading order has been set, i checked the original document and it was tagged properly, but when she emails it to me the reading order is not showing up on my end.
- We both have Windows 10 Os, I am on the…
1 voteHi,
Since I haven’t heard from you I believe the issue is resolved for you.Thanks
Rachit -
Text-to-speech functionality does not work with the Apple OS version of Adobe Acrobat Pro, as in previous versions
It has been important in my practice to review reports and multitask. The Apple OS version of Adobe Acrobat is not compatible with the system-wide keystroke of option+s, which activates text-to-speech. This essential function works with MS Office 365 and other third-party apps. Secondly, the rate of speech (even after changing the preferences) is too rapid for use. Clearly, the options of reading the whole page or whole document are limitations. I work with patients who have auditory processing problems, and I can imagine that this function makes some document reading inaccessible. The current configuration is probably an upgrade for…
1 voteHi,
Since I haven’t heard from you, I believe the issue is resolved for you.Thanks
Rachit -
Accessibility Enhancement
List labels are rarely get tagged which make the tagging extremely tedious. Tables, underlines, links always leave pathing tags which need to be manually removed from the content, again making the process of creating accessible files extremely tedious. There has got to be a better way.
3 votesHi,
Since I haven’t heard from you, I believe the issue is resolved on your side.
Feel free to contact us anytime.Thanks
Rachit -
Turn Grid on/off with CMD+G instead of CMD+U
I had somehow turned the Grid on. I love keyboard shortcuts, so I tried "CMD+G" and nothing happened. "CMD+R" turns the ruler on/off. So I went through the view nav, and found that the key command for turning the Grid on/off is "CMD+U" .... why is it "U" and not "G"? G would make the most sense because it's a Grid. There's not even the letter "U" in the word Grid.
1 voteHi,
Since I haven’t heard from you, I believe the issue is resolved on your side and there are no further issues.
Feel free to contact us anytime.Thanks
Rachit -
Email document directly
I miss being able to open a document, click on the email icon, and a new email would pop up allowing us to send the attachment directly. Now there is an extra step.
7 votesHi,
Apologies for the inconvenience caused!
Could you please follow the steps in the below article to use the email icon to send PDF directly as email attachment.Link : helpx.adobe.com/acrobat/kb/send-email-attac..
Please let me know in case of any concerns.
Regards,
Sahil -
Accessibility - Table Cell Splitting/size bug
In making large, complex tables accessible, I have repeatedly come across multiple cells that I have drawn with the cell button on the reading order panel, that either include more than one cell, or create one cell that is so large that I cannot select any cells beneath it.
2 votesHi,
Since I haven’t heard from you, I believe the issue is resolved on your side.Feel free to contact us if you need any assistance.
Thanks
Rachit -
Convert WORD files to PDF directly through Dropbox
I have Word files in the dropbox, which I need to generate a PDF. I would like to generate this PDF files directly in the dropbox .
1 voteHi
You can achieve the same by signing in with your Dropbox account in Acrobat and select the file to create PDF. Click on Create PDF button and the file would be converted to PDF.
Thanks
Tanvi -
recently closed tab list
When opening/working with several documents, closing the wrong document causes stress to find that one document again in the Mac Finder/Windows Explorer/email application/…
My suggestion is to implement a 'recently closed'-button, similar as the Vivaldi or Opera browsers implemented. This way, all recently closed documents are nicely listed together with the current open documents. This makes retrieving recent actions more easily.
1 voteHi,
Since we haven’t heard from you, I believe the issue is resolved for you.Feel free to contact us if there is any issue.
Thanks
Rachit -
User- Friendly Accessibility Tagging
Please change the way Adobe Acrobat does the reading order so that the tags in the tags pane will automatically correspond to the order in the Touch- up reading order pane.
Also please make it easier to tag links - when I try to tag links it doesn't work right. Please consider creating a version of Adobe Acrobat that makes it easy to comply with Section 508 as described at Section508.gov. Dealing with the tags pane is a nightmare and also the unmarked annotations issue and other issues are a nightmare and don't fix easily. Please make this easier to…11 votesHi,
Since I haven’t heard from you, I believe the issue is resolved on your side.
Feel free to contact us incase you have any concerns.Thanks
Rachit -
Adobe Acrobat DC Pro - Permanently close Tools Pane
I would like to permanently close the tools pane. 'Remember current state of Tools Pane' option is not available for Adobe Acrobat DC Pro.
22 votesHi,
Since we haven’t heard back from you for so long, We are closing this thread.
If you still face any issue, do let us know
Thanks
Ayush Jain -
Subscription Pricing
Please consider revising your subscription pricing structure. It is too high for people who need it for hh use or even for students. Also, please consider making more of your products one-time purchases.
Thank you,
3 votes -
Make Preferences Searchable
It would be nice to be able to search the preferences. ALL the Adobe products have over 20 organized "tabs" to find the settings you are looking for, but it still makes it too hard to find the settings you are looking for. You need to update this to be more like current software with a way to search for the settings, like Google Chrome or Vivaldi browsers.
2 votes
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