Internal hyperlinks, cross-reference hyperlinks, and TOC hyperlinks made in the latest version of MS Word 365 are not retained by PDF Maker.

Affects: Word 365 version 2109 14430.20270
Adobe Acrobat 2021.007.0095 and
Adobe PDF Maker 21 (Library 21.7.123)

These errors are in addition to others listed for PDF Mader at https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac/suggestions/44183082-accessibility-errors-with-pdf-maker-update-sept-20

Hyperlinks from Word are non-functional when exported to PDF via PDF Maker. Affects both traditional hyperlinks and accessible hyperlinks:

— Traditional internal hyperlinks are not clickable.
— Accessible internal hyperlinks are missing the <Link> / <Link-OBJR> compound tag that provides an accessible hyperlink.

— TOC hyperlinks are not clickable nor accessible.

— External hyperlinks appear to functional correctly, as well as accessible external hyperlinks.

Sample Word 365 and PDF files are attached for diagnostic purposes.
Screen captures are also attached.

Summary:

This level of bug not only makes an inaccessible PDF, it prevents the PDF from being used by anyone, with or without an assistive technology.

Please fast-track this and other others and provide a hot-fix for PDF Maker that addresses this bug and the others immediately. Q1-2022 is not fast enough.

1. 비디오 추가 후 블랙화면
   비디오 추가 시 <미디어에서 포스터 검색>으로 설정하였음에도 영상 첫 장면이 아닌, 블랙화면으로 제시됨

2. 영상 종료 후 2차 재생 불가
   영상이 끝까지 재생되어 종료되고 난 후, 재생버튼이 나타나지 않아 영상을 다시 볼 수 없음

3. 버튼 추가 시 미디어재생 동작을 선택할 수 없음
   2번의 문제를 해결하고자 재생/정지 버튼을 추가 하려 했을 때, 동작선택을 <미디어재생(Acrobat 5 호환)>이나 <미디어재생(Acrobat 6 이상 호환)>을 선택하면 아래와 같은 알럿창이 뜸
   "이 페이지에서 선택할 수 있는 Acrobat 5/Acrobat 6 이상 호환 미디어가 없으므로 동작을 만들 수 없습니다."

4. 버튼이 동작하지 않음
   재생/정지 버튼의 동작을 <멀티미디어 작업(Acrobat 9이상)>으로 선택하고 추가했으나, 버튼이 동작하지 않음

5. 영상을 삽입하여 만든 PDF파일이 Reader 프로그램에서 재생 안됨
   영상의 화면은 나오지 않고 음성만 나오며, 화면이 나와야 할 부분에 음파만 보임

For the last two weeks or since the last "visible" Acrobat Pro update, the Comment Set Status flyouts don't show up at all (but sometimes they do). Turning on the check box in the app preferences does not "wake up" the feature (an idea of mine that did not work ...besides, trying to toggle the check box is also dead). I had posted this problem here already (see below) but the Admin, Arvind, marked it "solved" because I told him it was... but it was not.

https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac/suggestions/44150748-set-status-dead-after-latest-update

This issue seems to show up intermittently; sometimes, it resolves itself after relaunching the app but, most times, that does not do anything at all. Reinstalling the app does not help either. Last week, on Thursday, no problem, then back on Friday, and still here on Monday.

So, Arvind, this is not solved at all.

Since acrobat pro dc 20135, and patch 20138, acrobat is not working with BPDX files to update a search index. I call acrobat.exe with a bpdx file passed as an argument, acrobat launches, and then the window appears as it did before attempting to update the index. Then message appears "fatal search engine error (-6) not able to find the file". I just went through an issue - after update 20135, with acrobat not being able to search a PDX file - saying file not found. Update 20138 fixed the issue with acrobat but I suspect the issue still exists with the bpdx files

Adobe Acrobat DC (21.001.20135)

Yesterday 11/2/21, my Adobe Acrobat DC pro stopped searching indexes I have made. I Opened an index file (*.pdx) which I built using Adobe Acrobat DC pro a couple of weeks previous and when you search for a term, no results are found.
So I re-built the index again (~8 mins duration) and the index was then able to return hits on search terms. It worked throughout the day yesterday with no problems.

This morning, I opened the index again (the one I re-built on 11/2) and again it doesn't find any results on search terms that were giving me hits yesterday after I re-built it.
There is something wrong with Adobe. I am not sure if it has updated recently? The small Adobe symbol at the top left corner of the software used to be black, but now is red? Suggesting a change or update to the software.