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Acrobat for Windows and Mac

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725 results found

  1. With the latest update, not all PDF files are displayed correctly.
    Problem occurs with me and our end customers under Windows.
    The fonts are no longer displayed correctly in terms of character spacing and font size.
    The same PDF files worked before the update and continue to work in other programs for displaying a PDF.
    The EDocPrintPro PDF printer is used in my case, but I cannot rule out that other PDF printers are affected.
    In my example in the appendix I have inserted test data and assigned a different available font to each text. The problem occurs with most…

    8 votes

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    Resolved  ·  6 comments  ·  PDF Forms  ·  Admin →
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  2. Mouse wheel scrolling no longer works on default right side task area. It had worked, but no longer does.

    35 votes

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  3. I am unable to scroll through my bookmarks using my mouse with the latest update. I can still scroll through the pages, but not the bookmarks.

    16 votes

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    Resolved  ·  5 comments  ·  Other  ·  Admin →
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  4. Using Office 365 with latest updates. Using Adobe Acrobat Pro 2023.003.20244 64-bit.

    For multiple PowerPoint presentations, we have seen that if the PowerPoint presentation has an embedded Excel chart or an embedded Excel sheet, when we create a PDF, the resulting PDF has a ghost/shadow type image showing.

    This happens when pressing the PowerPoint toolbar button "Create and Share Adobe PDF".

    Please note that this shadow/ghosting problem does NOT happen when choosing to print and selecting "Adobe PDF" as the device to print to.

    Samples are attached.

    3 votes

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    Resolved  ·  1 comment  ·  Creating PDFs  ·  Admin →
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  5. Steps to Convert OST to PST File by Manual Method

    1. Firstly, open Outlook and then go to the file menu option.
    2. After that, choose the import/export option.
    3. Then, select Export to a file.
    4. Next, pick out the Outlook data file (.pst)
    5. Select whether to convert a particular folder or the entire account.
    6. Verify the included subfolders box.
    7. In the last, Choose a location for the convert OST file to PST and then tap on the finish button.

    This method is quite difficult and there are so many possibilities to lose the data so if you do not want to lose…

    1 vote

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  6. Link Alternative text is not accessible -- the latest version of Acrobat is not creating an /Alt entry in the Tag Element when you add alternative text using the Link Alternative text box. Therefore, alternative text added with version 2023.003.20215 Acrobat DC Pro will not be read by a screen reader or other AT. Previous versions of Acrobat created an /Alt entry in the Tag Element when Alternative text was added to a Link Tag. This version does not.
    What is the purpose of providing an Alternate Description for Links field if it will not be accessible to AT? If…

    3 votes

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    Hi,

    Thanks for reporting the issue. This is fixed in the latest update of Acrobat Pro DC. Please update to the latest version and check. 


    Incase you face any issue, please connect with us.


    Thanks

    Rachit

  7. Using a professional solution, you can convert data from Thunderbird files to PST. With WholeClear Thunderbird to PST Converter, it is simple to convert Thunderbird to Outlook PST Files without losing any data. It is possible to move files swiftly and with the best results. The new Outlook PST file format can be used to store Thunderbird files. It supports Thunderbird, Apple Mail, OperaMail, Entourage, Pocomail, Eudora, Mulberry, MozillaMail, Netscape, and other email clients without any usage limits. Anyone should be able to use the application effectively without technical support or in-depth knowledge thanks to its straightforward user interface (GUI).…

    1 vote

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    3 comments  ·  Other  ·  Admin →
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  8. CubexSoft NSF to PST Converter Tool - a perfect and smart utility to migrate Lotus Notes database to Outlook PST file format including all emails, contacts, calendars, and other items along with attachments. It is a very simple GUI, everyone can easily use and perform the conversion process without having technical skills. This software allows users to batch import NSF files to Outlook PST file format without Outlook installation. This software also supports various file formats such as PDF, MBOX, EML, MSG, DOC, RTF, Office 365, IMAP, Gmail, G Suite, Exchange Server, etc. It was compatible with all the latest…

    1 vote

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  9. In an earlier version of DC I could erase the wrong information in paint, save and close that page. Go back to the original document. I try this with this new version but DC can not open MS paint at all.
    OS version: Win11 21H2
    Adobe version: Adobe Acrobat Pro DC 2021.001.20149

    1 vote

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    Resolved  ·  2 comments  ·  Editing PDFs  ·  Admin →
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  10. In recent versions of Word (say the last 6 months), the option "Enable Accessibility and Reflow with tagged Adobe PDF" causes text to be omitted from paragraphs that contain inline images (so obviously it can't be enabled when creating PDFs).

    Disabling the feature in the global settings causes the plugin to crash frequently. Disabling through the "Options" dialog in the "Save Adobe PDF File As" dialog avoids the crashing behavior ¯_(ツ)_/¯.

    However, confirming a change in that "Options" dialog causes the plugin to ignore the global per-style bookmark inclusion settings (overwriting them with "Include all" or so).

    All this…

    1 vote

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  11. Internal hyperlinks, cross-reference hyperlinks, and TOC hyperlinks made in the latest version of MS Word 365 are not retained by PDF Maker.

    Affects: Word 365 version 2109 14430.20270
    Adobe Acrobat 2021.007.0095 and
    Adobe PDF Maker 21 (Library 21.7.123)

    These errors are in addition to others listed for PDF Mader at https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac/suggestions/44183082-accessibility-errors-with-pdf-maker-update-sept-20

    Hyperlinks from Word are non-functional when exported to PDF via PDF Maker. Affects both traditional hyperlinks and accessible hyperlinks:

    — Traditional internal hyperlinks are not clickable.
    — Accessible internal hyperlinks are missing the <Link> / <Link-OBJR> compound tag that provides an accessible hyperlink.

    — TOC hyperlinks are not clickable…

    14 votes

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    Thanks for your patience. We have investigated this issue and found that this has broken with a recent Office update and would require a fix from Microsoft. 

    This has also been raised on Microsoft fourms in several threads and acknowledged and it seems they are investigating this issue. Please follow these threads for updates.

    https://answers.microsoft.com/en-us/msoffice/forum/all/cross-references-and-toc-in-word-do-not-work-when/712d50ee-e8dc-4266-9810-bb2d20dcc2c3

    https://answers.microsoft.com/en-us/msoffice/forum/all/when-i-export-a-word-to-pdf-the-table-of-contents/66421104-a501-4b1c-851e-86cd25744e4c

    https://answers.microsoft.com/en-us/msoffice/forum/all/exporting-hyperlinks-to-pdf-from-word/4b792dc6-b045-46f2-88c4-9d94125fbeb8

    https://answers.microsoft.com/en-us/msoffice/forum/all/cross-reference-links-eg-table-of-content-table-of/181567c4-6cfe-4749-923e-452c75ba0c5f

    As a workaround, please revert to older version of Office to make links work.

    Thanks

    Tanvi

    1. 비디오 추가 후 블랙화면
      비디오 추가 시 <미디어에서 포스터 검색>으로 설정하였음에도 영상 첫 장면이 아닌, 블랙화면으로 제시됨

    2. 영상 종료 후 2차 재생 불가
      영상이 끝까지 재생되어 종료되고 난 후, 재생버튼이 나타나지 않아 영상을 다시 볼 수 없음

    3. 버튼 추가 시 미디어재생 동작을 선택할 수 없음
      2번의 문제를 해결하고자 재생/정지 버튼을 추가 하려 했을 때, 동작선택을 <미디어재생(Acrobat 5 호환)>이나 <미디어재생(Acrobat 6 이상 호환)>을 선택하면 아래와 같은 알럿창이 뜸
      "이 페이지에서 선택할 수 있는 Acrobat 5/Acrobat 6 이상 호환 미디어가 없으므로 동작을 만들 수 없습니다."

    4. 버튼이 동작하지 않음
      재생/정지 버튼의 동작을 <멀티미디어 작업(Acrobat 9이상)>으로 선택하고 추가했으나, 버튼이 동작하지 않음

    5. 영상을 삽입하여 만든…

    3 votes

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    Resolved  ·  1 comment  ·  Editing PDFs  ·  Admin →
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  12. "Add Checkmark" does not work. also, the entire interface is super sluggish. I mean, super sluggish.

    Architecture: x86_64
    Processor: Intel
    Build: 21.7.20091.452411
    AGM: 4.30.110
    CoolType: 6.0.0
    JP2K: 2.0.1.49214

    1 vote

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    1 comment  ·  Commenting  ·  Admin →
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    Hi,
    Adobe Acrobat and Reader official update (21.007.20099) containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. You may also manually trigger the update early by opening the application and going to Help > Check for Updates.

    More information about this release is here: https://helpx.adobe.com/acrobat/release-note/release-notes-acrobat-reader.html
    Please try it out and let us know your feedback!
Thanks for your patience and support!
     
    Regards,

    Arvind

  13. For the last two weeks or since the last "visible" Acrobat Pro update, the Comment Set Status flyouts don't show up at all (but sometimes they do). Turning on the check box in the app preferences does not "wake up" the feature (an idea of mine that did not work ...besides, trying to toggle the check box is also dead). I had posted this problem here already (see below) but the Admin, Arvind, marked it "solved" because I told him it was... but it was not.

    https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac/suggestions/44150748-set-status-dead-after-latest-update

    This issue seems to show up intermittently; sometimes, it resolves itself after relaunching…

    2 votes

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    Resolved  ·  2 comments  ·  Commenting  ·  Admin →
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  14. I can't seem to add a @ in the signers field, I use a french keyboard layout on windows 10.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    The issue has been fixed as part of the latest Update. Kindly go to Help > Check for Updates.

    Do let us know in case of any concerns.

    Regards,
    Sandeep Grover

  15. After the latest update (2021.007.20091) the SetStatus fly-out in "Comment" told is 100% dead. No fly-out shows up so there's no way to change that status to anything...

    1 vote

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    5 comments  ·  Commenting  ·  Admin →
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  16. I need to create French versions of forms where there is an option to format numbers as 44 534,41 $ rather than $44,534.41

    When adding a date field to a form, I also need a French date picker, so the French users see the calendar in French.

    1 vote

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    Resolved  ·  1 comment  ·  PDF Forms  ·  Admin →
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  17. I need to do a simple redaction on a file but it has ballooned in size just from adding redactions on a few pages, representing more than a 3x increase in its file size.

    This now makes it too large to send where I need to send it, considering the recipient's file size limits for anything being sent to them.

    What can I do to fix this!?

    This is a terribly URGENT issue that needs to be resolved immediately.

    • TIME SENSITIVE, URGENT SOLUTION REQUIRED!
    1 vote

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    Resolved  ·  0 comments  ·  Editing PDFs  ·  Admin →
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  18. These options can allow for a smoother reading experience. Also, a good chunk of the population has neck and shoulder issues, and autoscrolling allows one to read without constantly having one arm curled forward on the mouse or keyboard.

    2 votes

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  19. Text in PDFs is too light--much harder to read than in older versions of Acrobat Pro. Zooming in doesn't help. Please restore darker text to make documents legible without eyestrain!

    1 vote

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    Hi,
    Since I haven’t heard from you, I believe the issue is resolved on your side.

    Please connect with us incase you need any help. Also please checkout the latest features by updating to the latest version.

    Thanks
    Rachit

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