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Acrobat for Windows and Mac

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31 results found

  1. My comment (e.g. add text box) will be removed without my control in some occasion when I edit the comment or add a new one. This type of problem has happen a lot of time in the past one to two months.

    1 vote

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  2. I came in with a notification to log into Adobe Creative Suite for profile setup. After running the the dialog box to set up the profile, I lost all comments on shared Acrobat files. That is over 5 hours of review comments lost. Is there a way to retrieve those comments? I have no interest in reviewing a 90 page document again.

    2 votes

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    Dear Customer,

    Thanks for reaching out to us. We are looking into the issue reported by you and will try our best to resolve it. Meanwhile could you please give us the below info and let us know.

    1. This issue happens to you for one specific file or on everyone.
    2. Could you please try opening the shared file from Web(Browser) and let us know if comments are visible or not.
    3. Also please share error if you got any.

  3. I am working with Linde Engineering India (Linde AG) as Engineering consultant. Our daily routine job is to review various suppliers' documentation to meet the client requirement. Supplier submits the document which we review in .pdf using commenting tool. Previously we were using Acrobat 9 for this in Windows7. Now we are using Windows 10 for last more than 1 year and in that, we are only allowed to use Acrobat standard DC Version 2015.006.30033. In this Adobe Acrobat version, we are not able to edit the comments made by our peers / sub-ordinates before sending it back to Supplier

    16 votes

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    3 comments  ·  Commenting  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi All,
    This is as per the current design, we will keep your feedback in mind.

    Could you please let us know if you are unlocking comments one by one.
    Kindly take a note that you can unlock many/all comments in one go after selecting them in RHP.

    Regards,
    Arvind

  4. When attempting to enter a text box in the top RH corner of a document the tool covers the area the document I am editing. Have the tools we want to use permanently displayed

    revert back to version 9 format.

    4 votes

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    Hi User, Thanks for reaching out to us.
    The workaround for this is to click on the text properties icon bar to hide the properties so that you can easily see the text box.
    Please let us know if this works for you.

    For the second ask, can you explain the issue again as we are not clear with the ask here.

  5. 4 votes

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    Hi User, Thanks for reaching out to us.
    Are you facing this issue only for highlight or for other annots as well ?

    Can you uncheck the commenting preference “Automatically open comment pop-ups for comment other than notes” and try to create another highlight. Please let us know if this resolves the issue for you.

  6. 2 votes

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  7. Document made in Acrobat Pro DC 2018 and sent for review.
    Came back with multiple comments. Those of them that got fixed got marked. Then I could come back later and show only unmarked comments. It works just fine in 2018 version. But with New Acrobat Pro DC 2019.008.20080 it does not work. As soon as i click on the filter button to sort the comments the whole Acrobat gets jammed. I have tried several times, also restarted computer. So there must be something wrong here.

    3 votes

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    Hi ,
    Thanks for reaching out to us. We regret the inconvenience caused to you.
    We have tried at our end to reproduce the issue but we are unable to do so.
    Can you provide the review link of the review file or a local copy of the review file with all the comments to investigate further ?

  8. How do you hide the 'comment list"? It pops up every time I try to make something and it doesn't automatically adjust the document and takes up so much of the screen. Very annoying.

    3 votes

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  9. what happened to the old mark up tools? highlight text with note, delete text (red line through), etc??
    I used those extensively previously, and this new version is pretty useless without them

    2 votes

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    Hi, Thanks for reaching out to us.
    We are extremely sorry for the inconvenience caused to you.
    Can you use Strikethrough text or Add Note to replace text to create the red line through .
    If you have any specific requirement of a new annot , please let us know the exact use case for the same .
    If the use case is not met by existing annots, we shall add this requirement to our product backlog.

  10. Getting comment list to show in Acrobat DC takes way too much time. It's a drag. At least on Mac OS.

    158 votes

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    Hi All,

    We have provided a registry protected fix, some users confirmed that this worked for them.
    Could you please try this at your end as well and let us know your feedback?
    Kindly make sure you are on the latest DC build(20.012.20043) and then follow the steps from the attached word file: “Steps.docx”.

    Regards,
    Arvind

  11. When I go to highlight text, the highlighter is the size of about half a page. Other forums suggested that this had to do with formatting by acrobat, but it happens in all documents. This feature is virtually useless. Perhaps its a bug that could use fixing.

    1 vote

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  12. When I filter by name, not all of the comments that user contributed are showing in the right-hand pane. It's really problematic because those comments are being skipped over and not getting a response.

    1 vote

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  13. Open an existing comment bubble popup that has text in it. Select (highlight) the text. Now just move the mouse cursor slightly outside of the comment popup boundary. The text you highlighted becomes unhighlighted! I can’t even express how maddeningly frustrating this is. We have hundreds of edits a day that we need to copy the comment text out of Acrobat.

    We are CONSTANTLY selecting the text, hitting COMMAND+C, switching over to a different program to paste, only to realize that either nothing gets pasted in or the text from the previous edit is still on the clipboard. I finally…

    11 votes

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  14. this version SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    cannot do the same as before. whoever came up with this should be FIRED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    1 vote

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  15. I recently discovered the new feature in Acrobat Pro DC that allows me to use the highlight tool to highlight "text" in a scanned pdf that has not been ocr'd. I tried to use it today but it would not work. Was the awesome feature removed? If so it should be brought back!

    7 votes

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  16. I am trying to move my colleagues away from .docx to .pdf. Unfortunately we often have to review older version of a file that has been modified. How can we do this in DC? Can we?

    2 votes

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  17. Please create an option in Acrobat DC Pro for highlighting and/or marking text without also automatically creating a pop up comment.

    31 votes

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    Need Info  ·  Ammar responded

    Please let us know if the issue is resolved.

  18. when adding a simple text comment, there is no functionality of right justifying the text (or anything other than left justify for that matter). It would be great to be able to do that, much like one can if one uses a text box comment.

    2 votes

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  19. IT IS GOOD IF YOU MAKE IT EASY FOR HARDWARE PEN! no stroke eraser just only normal eraser. Also include different color option for markup

    3 votes

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    Different color option is available by using the color picker to change the color of the Pen.
    The color picker is available in the tool bar. Please try that and let us know if that works for you.

  20. 4 votes

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