Not able to filter in comments with Acrobat 2019
Document made in Acrobat Pro DC 2018 and sent for review.
Came back with multiple comments. Those of them that got fixed got marked. Then I could come back later and show only unmarked comments. It works just fine in 2018 version. But with New Acrobat Pro DC 2019.008.20080 it does not work. As soon as i click on the filter button to sort the comments the whole Acrobat gets jammed. I have tried several times, also restarted computer. So there must be something wrong here.
Thanks for reaching out to us. We regret the inconvenience caused to you.
We have tried at our end to reproduce the issue but we are unable to do so.
Can you provide the review link of the review file or a local copy of the review file with all the comments to investigate further ?
Adminmeaggarw (Admin, Adobe) commented
Please email me the file with the issue along with the reference to this ticket.
My email ID is : firstname.lastname@example.org
The problem is that this occurs only on documents made in previous versions of Acrobat Pro. New files works just fine.
I will look if I have any file that can be sent. How do i send this in that case?