With Adobe profile update, all comments on Shared Acrobat Files are missing
I came in with a notification to log into Adobe Creative Suite for profile setup. After running the the dialog box to set up the profile, I lost all comments on shared Acrobat files. That is over 5 hours of review comments lost. Is there a way to retrieve those comments? I have no interest in reviewing a 90 page document again.
Thanks for reaching out to us. We are looking into the issue reported by you and will try our best to resolve it. Meanwhile could you please give us the below info and let us know.
1. This issue happens to you for one specific file or on everyone.
2. Could you please try opening the shared file from Web(Browser) and let us know if comments are visible or not.
3. Also please share error if you got any.