123 results found

1. Embedded video in PDF Interactive has borders

   I have a video in MP4, H.264 embedded in an Interactive PDF. Properties are with no border and background white, still before it starts reproducing I see a grey cube in place of the video and as long as it is not in Full Screen mode I have always some kind of border around the video. Even worse, the border changes everytime I open it, sometimes it's above, then beneath, then to the right or to the left. Contacted the support two times already, they can't help. Told me that the senior team would get in contact with me, I am still waiting.

   I have a video in MP4, H.264 embedded in an Interactive PDF. Properties are with no border and background white, still before it starts reproducing I see a grey cube in place of the video and as long as it is not in Full Screen mode I have always some kind of border around the video. Even worse, the border changes everytime I open it, sometimes it's above, then beneath, then to the right or to the left. Contacted the support two times already, they can't help. Told me that the senior team would get in contact with me, I… more

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   Under review  ·  Pratyush Dhoundiyal responded

   Hi Ana,

   Can you please share the PDF with which you are facing this, also kindly provide the version of Acrobat you are using.

   Thanks for reporting
   -Pratyush

2. Nothing to do with your product. This is a complaint about your website.

   None of your business what my date of birth is. No need to ask it. Then you point a page that apparently explains and it doesn't explain.

   Also website is annoying and circular. Makes it difficult to find the right place to contact.

   7 votes

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   Under review  ·  Pratyush Dhoundiyal responded

   Asking for DOB is a legal requirement for us. Also can you please elaborate on the issues you are facing with the website in particular.

3. add the split option to the "tools to add" in Action Wizard.

   Please add the split option to the "tools to add" when creating a new Action Wizard action.

   This would allow for automated actions to be created where split top level bookmarks using bookmark names for file names utilized as part of a action, so it wouldn't be necessary to physically go through the setup process of: Organize Pages/Split/Split by: Top level bookmarks/Output Options/Use bookmark names for file names.

   8 votes

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4. Cant get adobe pro to display pdf documents in IE11 but it works with the free version on Adobe reader DC

   Cant get adobe pro to display pdf documents in IE11 but it works with the free version on Adobe reader DC. is there a fix for this

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5. the system keeps shutting down as soon as I try to save a redaction

   The system keeps shutting down as I try to use the redaction feature. so frustrating.

   6 votes

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   Under review  ·  Pratyush Dhoundiyal responded

   Thanks for reprting the issue. Can you please provide your machine detalis with the Acrobat version you are using.

6. Show page numbers in advanced search results

   Problem: When doing an Advanced Search, in order to find out the page number of any given search result, you must hover the pointer over each individual search hit and wait for a popup of its page number to appear.

   Feature request: Show the page numbers on which those hits occur, and preferably in a column to the left of each search hit.

   Reason it's needed: This would save a tremendous amount of time for certain labor intensive tasks, for instance, manually indexing a book. To elaborate a bit: When manually indexing a large book (say, 500 pages), you regularly need to index terms that have a couple hundred occurrences. Currently, when confronted with such a large list, you either (1) have to hover over each entry individually to find its page number or (2) you have to click on the entry and watch where the document jumps to. Neither of these is very efficient. It would be far more efficient if you could just see the page numbers at a glance to the side of the search results. This would let you see at a glance that, for instance, the next 50 occurrences of a given index keyword occur over, say, just 6 consecutive pages. This would let you make short work of a large list--you would just take note of the page the range and move on, thereby saving you the time of having to hover over or click on those 50 entries (or some significant portion thereof).

   Problem: When doing an Advanced Search, in order to find out the page number of any given search result, you must hover the pointer over each individual search hit and wait for a popup of its page number to appear.

   Feature request: Show the page numbers on which those hits occur, and preferably in a column to the left of each search hit.

   Reason it's needed: This would save a tremendous amount of time for certain labor intensive tasks, for instance, manually indexing a book. To elaborate a bit: When manually indexing a large book (say, 500 pages), you regularly… more

   8 votes

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   Under review  ·  Vivek Chandra responded

   Hi Tim

   We have shared your concern with the team and we will look into this.
   Sorry for the inconvenience!

   Regards
   Vivek

7. Need a feature that allows you to change the default "Save As" location. This is available in Microsoft Word, but not in Adobe.

   Need a feature that allows you to change the default "Save As" location. This is available in Microsoft Word, but not in Adobe.

   12 votes

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8. Boolean with Exact Phrase(s)

   Greetings, dear colleagues!

   I want to use Advanced Search of the Acrobat XI in order to perform the following search query:
   cat AND "barking dog"

   However by trials and errors I found that this syntax does not work in Boolean query mode of the Advanced Search.

   It would be great to have such simple, but extremely useful search option

   Thank you.

   6 votes

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   Under review  ·  Pratyush Dhoundiyal responded

   Thanks for the feedback. Acrobat XI is now out of active development, but we are making a note of your feature request.
   Thanks again for reporting

9. scale ratio missiing

   Pro Dc is impossible to find the Scale Ratio in the measuring tool.

   6 votes

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   Under review  ·  Pratyush Dhoundiyal responded

   Please visit this thread:
   https://forums.adobe.com/thread/1681168

   Thanks

10. There was a problem reading this document (109)

    I have filled up a PDF form using Foxit PhantomPDF. I modified the form using Adobe Acrobat DC and when I tried to save the form, I got error "The document could not be saved. There was a problem reading this document (109)" and I was not able to save the modified form.

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11. Remove Document Cloud Feature

    Due to corporate policy, we are not allowed to use external servers, Document Cloud is such a server. Our documents are not to be loaded to any external servers.
    Can we have the ability to remove the Document Cloud from view or code-wise?
    We can not have our confidential documents going to Adobe's servers.

    14 votes

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    Under review  ·  Pratyush Dhoundiyal responded

    Hi Dean

    See if this forum thread helps: https://forums.adobe.com/thread/1813312

    Thanks

12. Calander.

    Add an option to insert a calendar rather than type in a date

    2 votes

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    Under review  ·  Pratyush Dhoundiyal responded

    Thanks for raising this feature request, our engineering team is looking into this.

13. STOP with the advertising/up-sell notifications!

    When I open a PDF, I expect to be able to interact with it as soon as it loads, not have to wait 15 seconds while a stupid up-sell overlay loads and then have to close that before I can actually READ the PDF. That **** should be in a newsletter, not in the **** app.

    3 votes

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    Under review  ·  Pratyush Dhoundiyal responded

    Hi Keith,

    Sorry for the trouble you faced. Can you please attach a screenshot of the dialog you are seeing.

    Thanks

14. Set a default location when saving or opening files

    It would be great if we could manage the default location of the directory that adobe auto opens to save a file to. And for opening previously saved files as well.

    26 votes

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15. Bring back feature to allow sharing documents to fax number

    Add the ability to enter a fax number in the send and track feature.

    8 votes

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16. Out of Memory Error/Draw Error

    I am running Adobe Acrobat DC on a Windows 7 machine with 16GB of RAM and an NVidia NVS 310 Graphics Card. I have no issues regarding visual display or memory with other software. When running Adobe Acrobat DC, I frequently encounter issues where the file/program crashes, giving an error that it is Out of Memory or encountering a Draw Error. This has happened while reading multiple different PDF files, usually after I have been scrolling through the file for a short time. Usually, when this message occurs the page displays as a blank white page, and if I continue scrolling the rest of the pages will be white as well. Sometimes, the program will just crash and require me to close and reopen.

    I am running Adobe Acrobat DC on a Windows 7 machine with 16GB of RAM and an NVidia NVS 310 Graphics Card. I have no issues regarding visual display or memory with other software. When running Adobe Acrobat DC, I frequently encounter issues where the file/program crashes, giving an error that it is Out of Memory or encountering a Draw Error. This has happened while reading multiple different PDF files, usually after I have been scrolling through the file for a short time. Usually, when this message occurs the page displays as a blank white page, and if I continue… more

    12 votes

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17. Automatically open the same files after restart

    Automatically open the same files on same page after restart. This would great in conjunction with the feature "Restore last view settings when reopening documents". If one has several documents open and one has to restart Adobe Acrobat or Windows it would be quite timesaving and relieve the pain of having to find each document and re-open.

    4 votes

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18. Acrobat combine files + Batch compare pdf + Clarify array object error

    If you want supporting screen shots or more detail, please contact me.
    Jyotika at Acrobat Help adchelp@adobe.com has my eMail and tele#

    1. Combine files into a Binder always FORCES the default to be filename sequence.
       The User should NOT be forced to move HUNDREDS of files in a large document
       just to get them in the proper sequence.

       Yes, there is the "Move Up/Down" option which works on each file ONE AT A TIME.
       However, has anyone on the Acrobat team actually tried to do that to resequence
       over 1,000 pages into an absolutely different non-alpha result??? THINK DAYS !!!!

      - If the files are in different folders, it ignores the folder structure, even if 
        WINDOWS EXPLORER is sorted to list the files in folder/filename sequence 
        [See Example #1 at the end.]
    
      * >>>>> Using different tools, I've finally been able to achieve the desired result! 
          I've combined over 1,000 pages coming from DIFFERENT folders  
          and subfolders so that the final Binder is true to actual file sequence in 
         each of the original folders (including their respective subfolders). <<<<<
    

    1. "Expected an array object" error when comparing 2 pdf's
       • Indicate which page/pages has/have error
       • It is almost IMPOSSIBLE to find the "cause(s) in a 3,000 page document

      - Worst of all, the document seems to be correct during most steps. 
         During several steps, it can be searched and put into a binder.  
         Suddenly, seemingly out of nowhere, this error occurs and all 
         subsequents tasks cannot be run!   
    
      - A compare of the document is NOT possible. See "Docu Processing"
    
      >>>>>> I found this is the Acrobat archive: 
      value at index 0 must be an indirect object
      "Closing this request, As there is no plan to fix this bugs in Acrobat XI."
    
     >>>>>>>>>  Another report says  "This error unfortunately comes up for us a lot which I guess is to be somewhat expected when combining hundreds of PDFs from various sources. I'm assuming not every PDF generator follows exact PDF standards; iPhones, bank websites, 3rd party PDF printers, etc. However these PDFs were all combined with Acrobat Pro DC. Meaning that Acrobat Pro DC is not checking the PDFs or sanitising the data when they are imported! But that is another subject for another day... 
    

    The problem we have is that the error message(s) don't even tell us on which page it encountered the error. So we are left scratching out heads wondering which page or which part of the 10,000 page document has the problem. ...... Ok so hold on because this gets better... So to attempt to repair the document(s) we try and split them into smaller documents using Organise Pages > Split > say 100 pages or 1000 pages per "Part"
    Then we get the error: "An incorrect structure was found in the PDF." "

    1. Compare numerous pdf's in batch-type logic and determine if they are identical. Better yet, simultaneously allow the User to place the identical ones. in the Recycle Bin.

     - As verified by tech support, it is only possible to compare one 
       pdf with another. Because of the way Acrobat works, a minor 
       change not related to the content will never match as per any 
       and all of the available compare programs. 
    
       >>>>> For example, open MyTest.pdf. Save as 123.pdf and 
                    save again as 456.pdf.    Do NOT make any changes! 
    
                    Looking at KB-size, the documents will seem identical, 
                    but they will in fact differ by 1 to 3 bytes in size. 
    
     - Basically, because the filename is stored somewhere in the
       document, the 3 pdf's will NEVER compare as "EQUAL", unless 
       they are reviewed in a tedious, manual, multi-step manner. 
    
     - Yes: Acrobat's Tools > Compare  pdf#1 with pdf#2  
        will "reveal" that the content is identical. 
    
      - Now consider the nightmare of trying to "cull" old backups 
        or various attempts to "combine" ....... and you can see that 
        MONTHS would be required. 
    
      - I have purchased several compare packages. They work fine 
        on many file types,  but they absolutely CANNOT handle 
        batch pdf compares!
    
     - Think of charging 
             (just  $25 for such a tool)   x
             (the millions of worldwide Acrobat Users)   x 
             (only 20% purchased)    = 
       LOTS AND LOTS of profit for Adobe !!!!!!!!!!!!
    

    1. It seems that various financial institutions etc have
       different ways of INTERNALLY storing the contents of
       a pdf. Specifically, FONTS are not FONTS. That means
       that documents when printed look 100% alike, but
       when electronically compared, the FONTS and similar
       information causes havoc.

       Adobe is the leader in pdf creation.

       There is a need to batch compare or batch redact
       without the nightmare of font-like hidden elements.

    2. Protection > Redaction could also be greatly improved
       to make life easier for the user:

       Global redact in this document:

       From "text 1234567" to "text 12...67"

       From Medicare xxxx-xx-xxxxA to Medicare xxxx-xx-xxxx.
       (Remove only the last letter of the longer text).

    Example #1 (To achieve max chaos, use 50 folders each with 50 subfolders)

       Folder 1      1
                             7
                             x
                             y
                             z 
    
       Folder 2      1
                             9
                             a
                             b
                             c
    

    • Use Windows Explorer to search for *.pdf and sequence by folder.
    • Windows properly lists 1-7-x-y-z followed by 1-9-a-b-c
    • Block copy the above and right click in that sequece to "combine"
    • No matter how hard you try, the Binder has 1-1-7-9-a-b-c-x-y-z
    • Yes, it bunches the 1's !!!!!
    • Repeat the test with 1,000 different filenames and sequence using MOVE UP .... and collapse from exhaustion!

    This still does not work
    "Compare Documents - Please add an option or setting to the compare document feature so that shifts in paragraphs of unchanged text are not marked as changes. ... Currently it shows as a text delete and then a text insert on the following page.

    Batch processing to Actions in Acrobat DC HOW?!?!?
    Can you provide a "plain English" description on how to create a "batch processing" type Action that can be use on multiple files at once? I have hundreds of files that I need to set open options on and add specific bookmarks to. Trying to do this one at a time is NOT happening. Urgent please!

    If you check the internet, there are literally hundreds of people who really need these features.
    As the market standard, Adobe would help it Users if these features were implemented.

    Sincerely,

    Inge

    PS Special thanks to Jyotika at Acrobat Help adchelp@adobe.com

    If you want supporting screen shots or more detail, please contact me.
    Jyotika at Acrobat Help adchelp@adobe.com has my eMail and tele#

    1. Combine files into a Binder always FORCES the default to be filename sequence.
       The User should NOT be forced to move HUNDREDS of files in a large document
       just to get them in the proper sequence.

       Yes, there is the "Move Up/Down" option which works on each file ONE AT A TIME.
       However, has anyone on the Acrobat team actually tried to do that to resequence
       over 1,000 pages into an absolutely different non-alpha result??? THINK DAYS !!!!

    … more
    4 votes

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    Under review  ·  AdminAakash Deep (Software Engineer, Adobe) responded

    Hi,

    Regrading your Batch Compare PDF query: Currently we don’t support batch comparison in Acrobat but this in our backlog. We’ll update youwhence it’ll get prioritized and impelemented at our end.

    Thanks,
    Adobe Acrobat DC Team

19. Presenter notes

    Allow presenter notes like on power point

    16 votes

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20. Talk to people

    GET A BLOODY PHONE. 6 hours on your boards isn't funny.

    5 votes

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    Under review  ·  Pratyush Dhoundiyal responded

    Apologies for the trouble. Do you have any issue in particular i can help you with.