635 results found
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not much help
why can I not sign document
2 votes -
not happy with this tool
How do I delete the pdf's I made tonight using the signing tool. This is more than frustrating. Why can I not delete them?
1 vote -
Erro Document Cloud
O document cloud é muito instável. Está sempre dando um erro ao entrar na função de solicitar assinaturas. Estou extremamente insatisfeita.
3 votes -
Confused and Irritated
When I place my signature there is no button to save, or complete signing. What am I supposed to do?
3 votesHello Robert,
Thank you for your feedback, could you please share more information about the difficulties you are facing with saving and signing agreement?
—Robert -
Adobe Sign not loading
I have been unable to open Adobe Sign. The loading wheel keeps spinning and never connects.
1 voteHello Kelly,
Thank you for your feedback. Can you please share more details if you are still seeing an issue.
Thanks,
Robert -
Terrible Support Experience
Adobe can improve my experience by training your staff better. I was transferred to 6 different people and my issue still wasn't resolved. Agents 1-3 offered no help. The 4th person told me that he found my school's subscripton and would transfer me to someone to help me. The 5th person joined the chat just to say he was transferring me to someone else. The 6th person said my account and my school's account was free and there was nothing he could do. I know this is not the case because our technology coordinator wouldn't be able to assign us…
1 vote -
Fill and Sign
Why is it that in the last few days I am getting a notice when I try to fill and sign a PDF, that I upload, say the file is not supported. These Are same type's of PDF's that I have using and filling and signing for years.
9 votesHi,
If possible could you please share a sample PDF file with which this issue is happening?
Thanks,
-ashu -
Adobe Sign's auto entitlement email sux
Adobe Sign sender email address is not my current address and it's a total pain in the asss trying to change it, wtf, i've searched help and tutorials and chatted and scheduled a call and now I'vbe been on hold with account management for a half hour
hellosign is so much better, this is obv totally frustrating
apparently it's an enterprise entitlement issue, when I started using Adobe Sign with my Acrobat Pro DC, Adobe Sign pulled some ancient email of mine and set it in stone as the sender of every doc I send out to get signed. Who…
1 vote -
the iOS app doesn’t work
adobe sign en iPhone es una porquería de app, una basura completa que no se puede utilizar, no deberían ni siquiera tener disponible la app.
2 votes -
Disappointed with Adobe
I have been trying to edit a file that I downloaded which is NOT password protected but am having difficulty editing it. This is frustrating as I spent time downloading the added features of ADobe, started my 7-day free trial but unable to use any of the features! very frustrated!
3 votes -
Can not verify document to sign
Fiz o login, tentei abrir documento enviado para assinatura, mas continua dizendo que o email não está correto.
Se recebi o documento, o email está correto?!!!
Se fiz login, o email está correto??!!
Estou com o Adobe logado, mas abre outra tela ao tentar abrir o documento.2 votes -
Passport validation fa il
My passport validation didnt work
2 votesHello David,
Thank you for your feedback, could you please share more information about the difficulties you are facing with passport validation?
—Robert -
Server Error
Certain types of email address throw an error. I've come across this with two separate emails now and they both throw and error. The latest is this email.
Anand.Nair@ust-global.com
The last time I attempted to resolve this issue with a separate email I didn't get a resolution.2 votes -
Poor process
This is my free trial and the process is very very poor! I'm not sure if this is how its work or just because it a free trial!!
1 vote -
Adobe Sign Templates-Frequently disappear
My Adobe Sign templates consistently disappear. This is like the umteenth time now. I feel like every 60 days or so they're just gone.
Any remedies? Im sure it will be difficult to replicate as I've been told in the past but its the one feature I lean on.
Thanks.2 votesHi Charles, I think the issue you mentioned here is similar to this one: https://acrobat.uservoice.com/forums/911254-document-cloud-web/suggestions/41619121
Please clarify if it is different.
Also, these templates should be listed under Template Status on Manage page. Can you please check it and let us know?Thank you!!!
-Robert -
disatisfied
I can't contact you. I can't delete completed "For Signature" files that I was told need to be deleted by my workplace. I can't send documents via Adobe and the cloud at my work. Can you please help me delete the documents so I can have a job?
2 votes -
Add signer while editing document
It would really save me a lot of time to be able to add/remove signers while editing the signable document. Some documents have a thousand fields you have to add, and when you learn you've missed a signer, or added the wrong signer, you have to cancel and start all over again.
1 vote -
useless
I just want to fukcing save the file after signing it you dumb *****!!!!!!
2 votes -
PLS SEE MY COMMENT
so difficult to sign in improve a bit please
2 votes -
combine files
Cant combine my files and no explanation
7 votesHi,
Could you please send over a couple of files that can help reproduce this issue?
Thanks,
-ashu
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