starred document function not working
I have a problem relating to starred documents. I pay a monthly subscription, but I cannot get any help to sort this issue. I am very disappointed. please can someone contact me

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AdminJennifer Vu (Admin, Adobe) commented
Hello Samir,
Thank you for reaching out and sharing your concerns. I'm truly sorry to hear about the trouble you've experienced with the starred documents and the difficulty in getting support—your frustration is completely understandable.We appreciate your continued subscription and want to make this right for you.
If you could provide a few more details about the problem you're facing—such as what exactly isn't working with the starred documents—it would help us address it more quickly.
Do you see any error when you try to star document, is it happening for particular document or all documents?Thank you for your patience, and again, we sincerely apologize for the inconvenience caused.
- Sameer
Adobe Acrobat Web team