635 results found
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1 vote
Hi Ahmed,
Thanks for reaching out to us. Are you facing any issues while trying the tools? Please let us know uf we can help in anyway.
Regards,
Shweta
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Documents to sign wont appear after upload
Trying to sign documents but when I upload them to sign they screen stays blank
2 votesHi Spencer,
Are you still having the issue? Are you seeing it with all documents or just certain documents? Would you be able to share a test document with us to replicate the issue?
Thanks,
Adobe Sign Team
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not clear
Compressed file not clear
1 voteHi Zajil,
Thanks for reaching out and apology for the inconvenience. In order to investigate further, could you please share the file with us if possible.
Regards,
Shweta
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INCORRECT FINAL INFO
Your new version is messing up with my documents.
I input "1" but the downloaded file shows "4"
And this is not the only case.
I have had to redo so many times to get the correct docs.2 votesHi Matthias,
Thank you for contacting us. To assist you better, can you please help to share the. file with us ?
Regards,
Harshpreet
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Terrible Fill & Sign Experience
I'm highly dissatisfied with this experience, I waited an extremely long time to fill out and sign two documents. The filling out process went fine, but when it went to signing everything fell apart. Somehow the system saved the document with a small signature, not the one I resized, and you can't fix/delete those after saving. Once I put an entirely new page in, the signature would go in fine, but then it would "save my changes" forever after it already said "Changes Saved" and then it wouldn't download correctly or print. I will never use this again.
1 voteHi Landon,
Thank you for your feedback. Would you be able to share some test documents with us so we can try to replicate the issue?
Thanks,
Adobe Sign Team
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Font size too big for boxes
Your form filling is bad, the letters are too big for the input boxes so most of the form inputs are only partly elligible. You should include an option to change the size of the text.
1 voteHi Shane,
Thanks for your feedback. The fill and sign tool should have options to change font size. Could you please share more details for the issue you're facing and a screenshot if possible.
Thanks,
Adobe Sign Team
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Poor servic
Poor service
1 voteHi Maryam,
Thanks for reaching out and apology for any inconvenience caused. Please let us know if we can help you in some way.
Regards,
Shweta
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"Send a copy" functionality should not have been removed
As recently as last month, I could easily "send a copy" of a signed document as an attachment to an email address. This feature now appears to be gone. I would very much still like to be able to do this.
1 voteHi Eric,
Have you seen a little Share document button on the toolbar? It should provide similar feature as Send a Copy. Do you find it useful?
Thanks,
Adobe Sign Team
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Not bad acfgaa
How can I remove a name from this photo
1 voteHi Chamarice,
Thanks, you for reaching out to us.
Could you please help us to understand the workflow and issue you are facing while using the product.Regards,
Harshpreet
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Hours of work lost
APPAULED that Adobe would release such a product. It should be removed from the market. It's clearly a terribly buggy pre-beta.
Have lost hours upon hours of work. Just disappeared.1 voteHello A K,
Thank you for contacting us.
Can you please provide us with the following information to assist you better:
- Exact description of issue that you are facing
- Is this happening for all files or any specific file?
- Is it possible to share a screenshot of error you are facing?
Thanks,
Harshpreet
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FURIOUS.VOLUMES of WORK DELETED
FURIOUS.
Product is deleting previously completed work!!1 voteHello A K,
Thank you for contacting us. Can you please provide us with the following information to assist you better:
- Exact description of issue that you are facing
- Is this happening for all files or any specific file?
- Is it possible to share a screenshot of error you are facing?
Thanks,
Harshpreet
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Can't select pdf components
The "select" button keeps creating text boxes, and doesn't actually let me select anything.
1 voteHi Maximillian,
Thank you for contacting us. Can you please provide us with the following information to assist you better.- Is this happening for all files or any specific file?
- Is it possible to share a file for which you are facing this issue?
Thanks,
Harshpreet -
Very tedious
Not helpful
1 voteHi Ritesh,
Thanks, you for reaching out to us.
Could you please help us to understand the workflow and issue you are facing while using the product.Regards,
Harshpreet
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Where are invoices???
Where did invoices go?? I cannot find them and I can't get them emailed to me. It's garbage when I have to subscribe with a ccard monthly, and have to provide the invoice to the ccard charges. Unnecessarily complex.
2 votesHi Wade,
Thanks for reaching out to us. You can access your invoice by following below steps:
1. Login to acrobat.adobe.com
2. Now click on Adobe accounts option under Profile icon present at top right corner
3. You can check your invoice under Plans and payment menu
Please reach out us in case you still face any issues.
Regards,
Shweta
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Request signatures not loading
Hello!
Our team has all been having regular issues with e-sign (among other things). It regularly will not load and says that it is unavailable. If we reload it several times, eventually we can get it to work, but often it will take an hour or two to load and be used. This has slowed our productivity quite a bit as this is something we use regularly.
Can you look into this? Is there an compensation that can be offered for our wasted time in trying to get this service to work? Maybe a free month?Thanks for your help…
1 vote -
Totally worthless
Most useless online editor.
1 voteHi Blagoj,
Thanks, you for reaching out to us.
Could you please help us to understand the workflow and issue you are facing while using the product.Regards,
Harshpreet
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digital signature and certificates not usable in adobe sign
I donot understand inspite of being able to create a digital signature and even 3rd party digital signatures, why is it not possible to use them in adobe sign , it is a very weak proposition when the very purpose of the digitization of signatures is defeated by the platform that was created for it....it is down right silly
1 vote -
acrobat useless to us now.....
Why am I paying money for a program that offers all sorts of editing but can't do the simplest of tasks which is to rotate a pdf to be able to fill in signature and other fields. Our business purchased this program specifically to be able to sign an edit pdfs and now it is useless to us!!!
1 vote -
You suck
I uploaded a PDF to sign, but when I get in here you display a message: "This document cannot be edited". But you do not explain why. It's a PDF and I need to sign it. I thought I would give you another chance before I discontinue this lousy service but you continue to disappoint. I refuse to continue this service when it never works for me and any other edit feature you want more money for. I will resort to the old fashion print and sign before I give you any more money.
1 vote -
NO SUCH THINH AS A FREE TRIAL
PLEASE CANCEL SUBSCRIPTION
NI MORE FREE SERVICE THAT HAS CHARGE MY CREDIT CARD TWICE> SO MUCH FOR FREE TRIAL SERVICE>4 votes
- Don't see your idea?