NO SUCH THINH AS A FREE TRIAL
PLEASE CANCEL SUBSCRIPTION
NI MORE FREE SERVICE THAT HAS CHARGE MY CREDIT CARD TWICE> SO MUCH FOR FREE TRIAL SERVICE>
John Lantis
shared this idea
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Hi John,
Sorry about the trouble caused.
I checked the account with the email address you used to sign in to the UserVoice. There is no service listed under that account. You may also check the services in the Adobe account here https://account.adobe.com/. Open the link and sign in with the same email address you used for the trial application.
If you were using the trial service with a different email address, please use the steps suggested in the following help document to cancel the plan: https://helpx.adobe.com/manage-account/using/cancel-subscription.html.
There are no charges for the free service. You get charged only when the trial period ends.
For the charges that occurred from your credit card, please get in touch with our billing team to get this checked. You may connect with the team via the following page: https://helpx.adobe.com/contact.html or may reach out via phone using the contact number provided for your region on this page: https://helpx.adobe.com/contact/phone.html.Thanks,
Meenakshi(Edited by admin)
