470 results found
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Problem with Adobe Sign Manage
I am having some problems with the new Adobe Sign interface. If I switch on “Adobe Sign Manage” in the “For Signature” tab, it all works fine – at least, it works until the session times out. A pop-up message appears saying my session has timed out and asks me to click OK to refresh the session. This is where things go wrong.
The Adobe Sign Manage iframe gets blocked with a Chrome sad face page icon on a grey background. The console shows the following error and warning:
Refused to frame 'https://ims-na1.adobelogin.com/' because it violates the following…
20 votesWe’re looking into this. Thank you for reporting it.
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Want to print directly without downloading signed file
I don't want to download a file in order to print it. It would be good to have an option to select a signed file and directly print it in a good format. If you print a file in view mode, it prints off the page.
5 votes -
Keyboard input/actions are ignored
When reviewing and commenting a PDF file in the Acrobat web version, it does not recognise the "Delete" button, or simple keyboard input as is the case in the desktop version.
4 votesHi Armin,
Thank you for your feedback. We appreciate your taking out the time to make us better. We are able to reproduce the issue and reviewing the same internally.
Regards,
Harshpreet
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E-sign link via TEXT
Would be very helpful to be able to send the signature request via text message link, so that customer gets a text alert message and opens link into the e-sign website.
4 votes -
Keyboard shortcut for "add text comment"
Please add a keyboard shortcut for the "add text comment" tool. I use this all the time and even with it in my quick tools it is cumbersome and slow to have to constantly mouse around.
4 votesThanks Peter for reaching out. We will consider your request and discuss internally.
Regards,
Shweta -
Pls add dark mode
Please add dark mode
4 votesHi SuperHero,
Thanks for reaching out to us. We are reviewing this request internally.
Regards,
Shweta -
Add reminders to History tab
Add reminders sent to the History tab
4 votesApologies for reverting status back to Under Review, after carefully reviewing your comment I think you are looking for past reminders sent in History tab, we still don’t have this feature and have provided feedback to our team to look into this
Thanks,
Abhinav
Software Engineer, Adobe -
Issues with Adobe sign - signature blocks moving
The updates to adobe sign are causing issues with block placement. The signature blocks look fine in the "review" but when they are saved and sent, the block move to different areas of the document and shift places. PLEASE FIX ASAP!
3 votesHello Rebekah
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,
- Open the agreement draft experiencing the issue.
- On the left panel, scroll down and click "View more".
- Click the "Switch to legacy version" link.
This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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STOP THE POP UPS I CAN'T USE YOUR WEB APP
I freaking hate your pop ups. I can no longer x out of them, so I can't actually use your web app because I can't navigate to the correct buttons to proceed through the adobe sign process. They give repetitive and unhelpful information. They come up EVERY SINGLE TIME I need to send a document via adobe sign. I don't want a response, I just want them to be turned off.
3 votesHi Erin,
We apologize for any inconvenience caused by the pop-ups in our app. This feature is designed to assist users in understanding new updates and the changes they introduce to the app's workflow.
Rest assured that your request about pop-ups has been acknowledged as we work on a resolution. If you encounter further issues or have specific details to share, please let us know.
Best regards,
Sign in Acrobat Web Team
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Tap & Sign?
My customers are confused by the button to complete signing the documents that we send them. They don't understand that in order to complete the signatures, they have to click or tap on the "Sign" button at the top of the page. I think it would be more simple to change the word on the "Sign" button to "Click to Complete Your Signature" or Click to Finish your Signature" or "Finish" or "Complete" and to move the button to the bottom of the document, which for most other e-sign services, is the most logical location.
3 votesHello Melinda,
We really appreciate your feedback and will considerate for feature updates.
Thanks,
Sign in Acrobat Web Team
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Recover deleted file
I wanted to recover my last deleted file. It was a pdf of the book "Atomic Habits" by James Clear. I want my copy because I had highlighted content and comments in that file.
Not having a recycle bin or trash is very inconvenient in my opinion.
3 votes -
comments sorting for web version
please provide the ability to sort comments in the web version just like the way it is possible on the desktop app version
3 votesHi Faisal,
Thanks for reaching out. This feature is not supported yet on Acrobat Web. We would be reviewing your request internally.
Regards,
Amit
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Hebrew text deleted when download
Bug report:
Entering Hebrew language text is supported and works well, but once you download, all the Hebrew text is removed.
Tried with multiple OS / Computers. It also worked in the past, I used to work with it using Hebrew.3 votes -
Resolved/Unresolved Comments Display
The recent change to show only resolved or unresolved comments caused a lot of confusion on our end because the interface isn't clear about what you're looking at. Multiple people independently thought comments were being deleted from the server.
In the collapsed view (the number at the top in the screenshot), you see the number of comments as a result of your filter. When you open the filter tab, at the bottom of the tab you can see the total number of comments. But there's nothing to indicate what the difference between these numbers mean intuitively.
Something like "15/37 comments"…
3 votesHi Alexander,
Thank you for feedback. We have refreshed our application experience to make it easier for new and existing users. We would be reviewing your request internally.
Thanks,
Amit
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Attachments
Please add a feature where you can add a file/image to your comment.
3 votesHi Synergy Design,
Thanks for reaching out. The feature to add a file/image to a comment is not supported yet. We would be reviewing your request internally.
Regards,
Harshpreet -
comment bubbles need to be eliminated
How can I remove the unnecessary speech bubbles that cover up all the comments made on a marked up pdf? you are making the markup feature useless by adding these speech bubbles, anyone I send the document to cannot read the comments because they are covered by a big red box, Adobe needs to remove this, I know how to turn it off in the desktop app, but the Adobe links open in a web browser and I cannot get rid of these speech bubbles
3 votesHi Payton Bridge,
Thank you for your feedback. We appreciate your taking out the time to make us better. We’ve begun working on it and plan to add it in next few months. If you have any other questions, just let us know.
Thanks,
Harshpreet -
List Documents on E-Sign panel
Why is there no Document List/List of Agreements on the E-Sign panel?
That would maintain the topical assignment and pre-filter associated documents.3 votes -
Need to know if Signee has viewed or read the Adobe envelope
It would be great to see if the signee has read or opened the envelope. This information is crucial in getting documents signed or better yet, to at least provide sender info that it didn't just go anywhere. Please create this feature as the other competitor is already doing this.
3 votes -
Sign or Redline
I am using Adobe Sign for drawings. I would like the reviewers to be able to redline the drawing if they don't approve, or sign if they do.
3 votes -
Adobe Sign loses access to document history whenever there is a license change
Your Adobe Sign product is a mess. Any time there is a change of license, access is lost to the previous documents on the account. The only way to expect any reliability is to never make any changes, including any possible upgrades.
3 votes
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