Template Access
I've already spoken with someone in customer service via phone, but I just wanted to make it very clear that it is simply embarrassing for a company as large as Adobe to have shipped this completely broken update to Sign/Document Cloud. Clearly little to no QA was done with this product as anyone who uses this on a semi-regular basis would see that access to templates had been extremely limited (or simply removed entirely). I have never been this frustrated with Adobe, seriously, this was a MAJOR ***** up on the part of your engineering team, and if another issue this large arrises I will be cancelling my services.
Global Business Centers
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AIS HOS
commented
At the end of the "Fill and Sign" there is an option to "save template" however, locating said template is very difficult. Finding templates should not be this difficult. All help files on Adobe DC have proven useless. This is a key feature that needs to be visible and easy to access.
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Hi
Thanks for your feedback, we have put a switch to take you back to the Adobe Sign manage page. Please let us know if you see any issues accessing the Adobe Sign manage page. We are constantly monitoring these forums and taking a note of the feedback being provided by every customer. We hope to continue improving the user experience for Document Cloud in coming days.
Regards,
Abhinav Nallagundla
Software Engineer, Adobe
