I have paid in full for an entire year. Whenever I try edit or convert PDF to either word or excel format I am always redirected to a new payment option.
Not only is this extremely frustrating but time consuming and is deliberately misleading customers.
I paid for a year and expect the service you offered for that payment not half way through I am block from access and you want to extort more money out of me.
Kindly provide me with the correct link with editing and converting facilities for I have paid for as current system wont allow me
AdminShikhar Kohli (Admin, Adobe) commented
Apologies for the inconvenience. Can you please share screenshots of the issue you are seeing?