Sign can't work, tech support can't fix it
Sign doesn't work. You couldn't make it work so I have to pay for Authentsign. I should not have to also buy other subscriptions because sign doesn't work. It stopped working right when i bought creative cloud. The only think i actually needed is the Sign feature.
Thank you for your feedback, Debra. Could you please share more information about an issue? More detailed steps will help to understand the problem.
AdminPachi Chen-Wong (Admin, Adobe) commented
Debra, can you confirm your subscription prior to the feature not working? are you unable to send documents for e-signature after moving from an Acrobat subscription to Creative Cloud?